I have been a frequent Amazon customer since 2000 and no longer order anything expensive or safety related (including things like USB chargers or any baby related furniture) from Amazon. I just no longer trust them at all to not be shipping counterfeit or unsafe goods. I've even started going to Best Buy to purchase certain peripherals that I needed on short notice because of this. Besides, at the rate my wife has bo…
Counterfeit books “shipped and sold by Amazon”?
41–50 of 303 posts
Re: Counterfeit books “shipped and sold by Amazon”?
#42As an aside, why does nearly every Twitter link take you to a page not found thus requiring a reload? This is a terrible user experience that should be easy to fix.
Oh, when I open Twitter in Firefox on Android tweets fail to load in 95% of the cases, however the Twitter site itself loads fine enough to show me a Retry button I can press to fail at loading the tweet again. All the while accessing via 'app' and even embedded tweets on 3rd-party sites load fine. Can't recall when this started; must have been some time in 2018. On the desktop (in Firefox also, same addons and addon…
Re: Counterfeit books “shipped and sold by Amazon”?
#43This happens because Amazon allows inventory commingling. For example Amazon has their own, legitimate inventory in a West Coast warehouse, and a third party seller has the same inventory with the original UPC manufacturer bar code on it, sitting in an East Coast warehouse. Amazon considers this 1:1 inventory. Amazon will debit their inventory on the West Coast, and credit the inventory that belongs to the third part…
This is probably old news to seasoned Seller Central users, but I was surprised how easy it was to "take over" product pages from already existing products. Our sales figures definitely weren't high. I think it may have been related to how much stock we had for all the sizes of the product. Soon the product images and descriptions we provided became the canonical version and overrode whatever was there before. Even p…
Re: Counterfeit books “shipped and sold by Amazon”?
#44This happens because Amazon allows inventory commingling. For example Amazon has their own, legitimate inventory in a West Coast warehouse, and a third party seller has the same inventory with the original UPC manufacturer bar code on it, sitting in an East Coast warehouse. Amazon considers this 1:1 inventory. Amazon will debit their inventory on the West Coast, and credit the inventory that belongs to the third part…
Can people who know they got a knock-off return the item for a legit copy? Don’t know if the counterfeit volume is high enough to force Amazon to care...
Re: Counterfeit books “shipped and sold by Amazon”?
#45This happens because Amazon allows inventory commingling. For example Amazon has their own, legitimate inventory in a West Coast warehouse, and a third party seller has the same inventory with the original UPC manufacturer bar code on it, sitting in an East Coast warehouse. Amazon considers this 1:1 inventory. Amazon will debit their inventory on the West Coast, and credit the inventory that belongs to the third part…
Supply chain control.
Amazon may continue to dominate AWS and even the 3rd party marketplace, but they've already ruined their brand reputation as a supplier.
Edit: Sold and shipped 3rd party marketplace may survive.
Re: Counterfeit books “shipped and sold by Amazon”?
#46I have been a frequent Amazon customer since 2000 and no longer order anything expensive or safety related (including things like USB chargers or any baby related furniture) from Amazon. I just no longer trust them at all to not be shipping counterfeit or unsafe goods. I've even started going to Best Buy to purchase certain peripherals that I needed on short notice because of this. Besides, at the rate my wife has bo…
I recently purchased 2 Lenovo 65w USB-C chargers. One came shrink-wrapped in a legitimate Lenovo box. The other was in a plain cardboard box with a prominent "Made in China" as its only branding. These were sold from the very same product page.
When I told Amazon, I had to go to UPS to return the fake product to them to receive my refund, so not only do I have to purchase it again (obviously not from Amazon), I have to go to a store to send it back to them -- defeating the whole purpose of ordering it online to begin with.
I've received fake books and other things before as well. Each time I reported it to Amazon, and each time nothing happens.
This is completely unacceptable, and I just now cancelled my Prime membership, which I had since pretty much day one.
Re: Counterfeit books “shipped and sold by Amazon”?
#47As an aside, why does nearly every Twitter link take you to a page not found thus requiring a reload? This is a terrible user experience that should be easy to fix.
Terrible engineering on their part.
Re: Counterfeit books “shipped and sold by Amazon”?
#48Re: Counterfeit books “shipped and sold by Amazon”?
#49If I had to take a guess this is related to books that have illegal PDF(s) in the wild. Paired with Amazon making little to no effort to verify product authenticity. https://arstechnica.com/information-technology/2019/02/amazo...
I don't think there's a PDF for that controls textbook anywhere, so clearly the counterfeiter just substituted in a different one...
Re: Counterfeit books “shipped and sold by Amazon”?
#50This happens because Amazon allows inventory commingling. For example Amazon has their own, legitimate inventory in a West Coast warehouse, and a third party seller has the same inventory with the original UPC manufacturer bar code on it, sitting in an East Coast warehouse. Amazon considers this 1:1 inventory. Amazon will debit their inventory on the West Coast, and credit the inventory that belongs to the third part…
This is why, IMHO, Walmart will eventually win this aspect of the online shopping war. Supply chain control. Amazon may continue to dominate AWS and even the 3rd party marketplace, but they've already ruined their brand reputation as a supplier. Edit: Sold and shipped 3rd party marketplace may survive.