Why is this being upvoted? The entire article boils down to "People say nasty things about your business online. Products like ours help you find when they do that" There's a story to illustrate this, but then -- and this is the kicker -- we never find out who the guy is or what his beef was . If we had, it would have been an acceptable story. But as it is, I can't see what people will get of value from spending thei…
We do have some clues on who he represents but realized that finger-pointing is not going to help. I hope whoever was behind this got the message and stops messing from now onwards.
I'm not saying you have to call out folks or be mean to them. I'm saying that if you write a story it should have a plot. A point. Some dramatic tension. A Thesis. Something. This story did not seem to have that.
I'm sure it will work wonders for your purpose -- which I take it to be making sure he got the message -- but as a reader I'm really not very interested in your purpose. Sorry. If it makes you feel any better, people don't give a hoot about the purpose of my stories either -- except as a way to entertain them.
Like I said, the critique was meant in the spirit of friendship. From the large number of votes, it appears some people found real value in your story, but I'm just at a loss to see what it was. That's all.