Why Enterprise Software Sucks

#1

Post by randomwalker » Fri, Oct 11, 2019, 1:38 PM UTC

Why Enterprise Software Sucks
twitter.com

Re: Why Enterprise Software Sucks

#2

Post by aloisdg » Fri, Oct 11, 2019, 2:01 PM UTC

Read it on thread reader: https://threadreaderapp.com/thread/1182635589604171776.html

Re: Why Enterprise Software Sucks

#3

Post by auiya » Fri, Oct 11, 2019, 2:02 PM UTC

In the case of taxpayer funded deployments (i.e. government acquisitions) it's generally due to being built by the lowest bidder, coupled with an inadequate incentive structure to fix. This may also be the case in some corporate deployments.

Re: Why Enterprise Software Sucks

#4

Post by lordnacho » Fri, Oct 11, 2019, 2:03 PM UTC

This is changing though. A fair number of solutions such as Slack are easy enough to use and get a hold of that teams within large enterprises can simply start using them.

Re: Why Enterprise Software Sucks

#5

Post by [deleted] » Fri, Oct 11, 2019, 2:03 PM UTC

[deleted]

Re: Why Enterprise Software Sucks

#6

Post by AdmiralAsshat » Fri, Oct 11, 2019, 2:03 PM UTC

My slightly geekier explanation for Why Enterprise Software Sucks is to simply link to this facetious GH repo: https://github.com/EnterpriseQualityCoding/FizzBuzzEnterpris...

Re: Why Enterprise Software Sucks

#7

Post by mjlee » Fri, Oct 11, 2019, 2:03 PM UTC

I'm not sure where this originates from, but the most succinct definition I've heard for "Enterprise Software" is that the person who pays for it isn't the person who uses it.

Re: Why Enterprise Software Sucks

#8

Post by zarro » Fri, Oct 11, 2019, 2:05 PM UTC

Procurement barriers to entry and bad feedback loops.

Re: Why Enterprise Software Sucks

#9

Post by vfc1 » Fri, Oct 11, 2019, 2:06 PM UTC

Pretty true. For example, some of the worst applications I have ever used are by far timesheet applications.

It's a product with a completely captive audience, that cannot go to the competition. If you don't fill your timesheet, you don't get paid its that simple.

Typically these are either built-in house, or are an expensive third party product with terrible usability, bought by managers who might not even have to use it.

If an application's audience is captive which is by definition the case of most enterprise applications, there is no incentive to care about user experience, unlike public internet applications.

Re: Why Enterprise Software Sucks

#10

Post by save_ferris » Fri, Oct 11, 2019, 2:07 PM UTC

mjlee wrote: post #7

I'm not sure where this originates from, but the most succinct definition I've heard for "Enterprise Software" is that the person who pays for it isn't the person who uses it.

This is so true. Whoever buys it usually checks off a list of features that it needs, but has no idea if it does any of those things particularly well.