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I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

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Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#21

I hate to be cynical, but it's a bit rich to keep cashing the checks for five entire years and then having some come-to-Jesus moment. Did the change of heart go alongside some new boss who didn't like the work product? Or perhaps a plan to just move? It's easy to dis something on the way out the door.

McKinsey Syndrome: delayed-onset morality triggered by life changes and/or career obstacles

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#22

It's easy to call this kind of lending predatory, but when you leave the problem of poverty to private businesses to solve you end up with high-interest loans and payday loans. If the government banned this kind of lending and didn't provide an alternative, poor people would have no lending options. Regulating this kind of lending (e.g. by tightening the already regulated limits on interest rates) can only go so far…

In a world without interest the poor seldom need loans.

That's not really so. If you have a bunch of bad luck in one month, you sometimes need a line of credit to get to the next. Did you have a flat tire? Did the baby need three trips to the doctor because of croup?

Banks exist to make our life better when we need extra spending cash. If we ban lending to the poor than it will be one more thing that only the rich will have.

I agree that the lending rates are insanely high, but that's largely because of defaults. The rates for secured goods (car, house) are insanely low, even when the defaults are taken into account. Car loans from credit unions are below 2% because they're secured.

The real problem is that the easiest way to cure defaults is to start saying "No" more often. But no one likes to be told "no" and that's unpopular too.

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#23
post #7

I have a story similar to this. There was a profound moment in my career when I was working as a consultant for a company I wont name, but they were in Canary Wharf, which is the financial center of London, UK. I was in a glass high-rise building, and had been working there for about 4 weeks. The project I was working on was at heart, selling loans and credit to people who couldnt afford it - all hidden by opaque lan…

> he admitted he knew what they were doing, but had an insane burn rate (wife, kids, expensive house and shit) so he couldn't just quit.

A core belief I have, and I try to spread it where possible, is that a person owes it to themselves and to those around them to live in such a way that they have personal freedom.

This is precisely the way in which debt is pernicious. This man is trapped in a debt cycle - just as those below him are.

We really don't need a lot to get by. But people find ways of trapping themselves - golden handcuffs - it's the house, or the car, or the kids, whatever.

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#24

It's easy to call this kind of lending predatory, but when you leave the problem of poverty to private businesses to solve you end up with high-interest loans and payday loans. If the government banned this kind of lending and didn't provide an alternative, poor people would have no lending options. Regulating this kind of lending (e.g. by tightening the already regulated limits on interest rates) can only go so far…

> poor people would have no lending options Then they borrow from criminals, which historically provide services the government bans.

> which historically provide services the government bans.

Yes... That's why they're called.. criminals?

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#25
post #13

Capital One’s secured card helped me build credit when I arrived in the US years and years ago. Interest rates were high but I wasn’t shocked by that given I was someone with no credit history.

Cap One gave me credit when I probably shouldn't have had it and I ruined it lol.

A decade+ out I have rebuilt my credit to excellent and secured cards were instrumental in that. Ironically my two secured cards from when the rebuild started have both been aquired by Capital One ;D

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#26

Earlier quoted context omitted.

In a world without interest the poor seldom need loans.

That's not really so. If you have a bunch of bad luck in one month, you sometimes need a line of credit to get to the next. Did you have a flat tire? Did the baby need three trips to the doctor because of croup? Banks exist to make our life better when we need extra spending cash. If we ban lending to the poor than it will be one more thing that only the rich will have. I agree that the lending rates are insanely hig…

Uh, car loans are below 2% only for people like you and me with excellent credit scores. "The other half" can only get financing directly from shady used car lots, where good luck even getting them to tell you the interest rate (or the purchase price) -- they focus instead on the monthly payment (and try to downplay the fact that it's for 72 months).

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#27

Earlier quoted context omitted.

In a world without interest the poor seldom need loans.

That's not really so. If you have a bunch of bad luck in one month, you sometimes need a line of credit to get to the next. Did you have a flat tire? Did the baby need three trips to the doctor because of croup? Banks exist to make our life better when we need extra spending cash. If we ban lending to the poor than it will be one more thing that only the rich will have. I agree that the lending rates are insanely hig…

>you sometimes need a line of credit to get to the next

Not in a society that looks after it's people.

>Did you have a flat tire? Did the baby need three trips to the doctor because of croup?

You shouldn't be paying for healthcare, guaranteed minimum income and social connections should suffice for the other stuff.

>If we ban lending to the poor than it will be one more thing that only the rich will have.

We shouldn't ban lending to the poor, we should ban lending with interest period.

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#28
post #13

Capital One’s secured card helped me build credit when I arrived in the US years and years ago. Interest rates were high but I wasn’t shocked by that given I was someone with no credit history.

I defaulted on my student loans a while back and royally screwed my credit. When I decided I was going to get my shit together it started with a Capital One card with a $300 limit and I’m sure a really high interest rate. But my plan was to, of course, not carry a balance, which I didn’t.

These days my credit score is ~780 and I do some casual churning for travel points.

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#29
post #7

I have a story similar to this. There was a profound moment in my career when I was working as a consultant for a company I wont name, but they were in Canary Wharf, which is the financial center of London, UK. I was in a glass high-rise building, and had been working there for about 4 weeks. The project I was working on was at heart, selling loans and credit to people who couldnt afford it - all hidden by opaque lan…

if you'd been able to speak candidly to your boss's bosses you would have discovered that your boss had been encouraged to lead an expensive life precisely because it would lock him into the lifestyle and control his choices.

If you'd stayed and worked your way up the ladder, that would have been your fate too.

So much respect for quitting - rare, and much appreciated when it happens.

Re: I Worked at Capital One for 5 Years. How We Justified Piling Debt on the Poor

#30

It's easy to call this kind of lending predatory, but when you leave the problem of poverty to private businesses to solve you end up with high-interest loans and payday loans. If the government banned this kind of lending and didn't provide an alternative, poor people would have no lending options. Regulating this kind of lending (e.g. by tightening the already regulated limits on interest rates) can only go so far…

> poor people would have no lending options Then they borrow from criminals, which historically provide services the government bans.

And borrowing from loan sharks or other criminals is not the best idea. A predatory pay day loan company can set you up to fail in civil procedings about the money you owe them, and then garnish your wages, take your savings, resposess your car, etc. But there's still a limit to what they can do, and there's still that final-resort escape hatch of bankruptcy procedings.

Conversely, criminals, by definition not being bound by any such structures, can come take not just your wages or savings, but also you kidneys, your wife or daughter, etc.

This is not to say that all criminal lenders are or would immediately become as bad as the worst stereotypes about the mafia, but whom do you think it would be a better to owe money to, when considering your long term ability to get out of debt, or even the long-term survival of yourself or family & friends? Predatory Payday Providers, or Big Tony?

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