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I got a bad review from TechCrunch, lessons learned

joshliu.co

11–20 of 47 posts

Re: I got a bad review from TechCrunch, lessons learned

#14
post #3

TC especially europe is nothing to stress, it hasn't got many people watching it anyone, looks at alexa for traffic reviews. You'll get better feedback on HN

Totally agree, TC Europe seems to be lacking any real support from the TechCrunch brand.

Re: I got a bad review from TechCrunch, lessons learned

#15
post #9

All tech entrepreneurs are hoping to get coverage from TechCrunch. It is the best way to get early adopters, early traction and recognition. It gives you a sense of pride as well. Once your start-up is covered by TechCrunch, you feel you are finally a proper tech entrepreneur. Can I suggest caring less? You can take external validation from many places. Users are a good option: they pay money, care about the space, a…

I'd say, the review was actually good for Josh, as it gave him very honest feedback, probably much more frank than what he heard from people in person. People tend to say either "great, keep on going" or are very negative about a product, without being specific. It's easy to ignore the negative comments and write them off as 'hating'. I would venture that TC is an authoritative source, and therefore he took a hard look at what maybe needs to change.

Re: I got a bad review from TechCrunch, lessons learned

#17
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Re: I got a bad review from TechCrunch, lessons learned

#18

There is no such thing as bad publicity, as someone once said. Now, that's not strictly true in general - but for a startup a bad piece of press does at least get your product/service out there. It also gives you a great opportunity to show that you listen to feedback by iterating on your offering. Fix the things people don't like and then put up a blog post saying: "Hey, we fixed it!"

I don't care what they say about me, just make sure they spell my name right! - PT Barnum

http://en.wikiquote.org/wiki/Talk:P._T._Barnum

Re: I got a bad review from TechCrunch, lessons learned

#19
I really liked your site, however while browsing a couple of things struck me as odd:

1. The yellow "we're in beta" alertbar. The alertbar usually tells you that the website is trying to do something fishy you don't want it to, like popups.

2. The inconsistent menubar. On the front page, if I just want to check out your site without signing up, there isn't one. When I click "Browse MinuteBox" a menubar shows up, but it disappears when I click "Profile" and forces me to hit the back button instead of going to another page.

On another note, I know you're beta and everything, but I see no requests. Which means I can't really check out what that (the most important) side of your site is about. I don't know what you could do about it besides making fake requests, but I can't really see what your site is about at the moment.

Re: I got a bad review from TechCrunch, lessons learned

#20
post #9

All tech entrepreneurs are hoping to get coverage from TechCrunch. It is the best way to get early adopters, early traction and recognition. It gives you a sense of pride as well. Once your start-up is covered by TechCrunch, you feel you are finally a proper tech entrepreneur. Can I suggest caring less? You can take external validation from many places. Users are a good option: they pay money, care about the space, a…

I'd say, the review was actually good for Josh, as it gave him very honest feedback, probably much more frank than what he heard from people in person. People tend to say either "great, keep on going" or are very negative about a product, without being specific. It's easy to ignore the negative comments and write them off as 'hating'. I would venture that TC is an authoritative source, and therefore he took a hard lo…

Another point Steve Blank talks about this in Stanford series of talks on customer development: http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2060 [video]

He mentions any type of PR, Press including TechCrunch coverage shouldn't be sought after before contact with the customers and is part of a strategy and not a random tactic. And this is typically after you figure out what business you are in, who your customers are and how do you scale demand for the company (Product Market Fit).

A lot of the valuable lessons and negative comments that Josh took in that early TechCrunch post could have been gathered and learnt in a non-public fashion during customer discovery and development.

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