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Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

variety.com

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Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#31

Post by KaiserPro »

rule 1 of hollywood tech support:

Always take what the editor says with a massive pinch of salt.

I spent ten years in the movie industry, and the people that were the most forthright, and almost universally wrong about technical things were editors.

"The monitor is out of grade" No, you've set the background lights to red.

"The sound is out of sync" No, you've turned off the amp and somehow managed to get the crappy test tv to play sound

"the hardrive is corrupt" no, its clearly asking you to update OSX

my personal favorite:

"my station is slow" No, what you appear to be doing is copying 135 TBs of data from one share to another.

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#32

Post by tolien »

dvfjsdhgfv wrote: post #4
foxhill wrote: post #2

yikes. having written aax plugins for a while, i have to say, i’m kind of surprised this came from AVID. from what it sounds like (having scraped the surface), it’s not their editing software (Pro Tools, et al.) but their copy protection management tool/device driver - iLok. i’m sure there are some very anxious engineers in the AVID offices today.

> their copy protection management tool/device driver - iLok. They're still using that? These things were successfully cracked in the nineties, I was convinced nobody uses hardware dongles anymore.

The new Mac Pro tower has an internal USB-A port, explicitly for this reason [1].

1: https://appleinsider.com/articles/19/06/04/apples-new-mac-pr...

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#33

Post by shoghicp »

kalev wrote: post #30

The use of 'trashcan' to refer to the MacPro by multiple users in the link is pretty amusing. > Has anyone had their trashcans go down today out of nowhere?

We have a bunch of Mac build servers here. They are also called trashcans by everyone that works with them.

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#34

Post by Mindwipe »

kalev wrote: post #30

The use of 'trashcan' to refer to the MacPro by multiple users in the link is pretty amusing. > Has anyone had their trashcans go down today out of nowhere?

Literally everyone in television and film production calls them trashcans. I've seen them called that in contracts even.

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#35

Post by Austin_Conlon »

kalev wrote: post #30

The use of 'trashcan' to refer to the MacPro by multiple users in the link is pretty amusing. > Has anyone had their trashcans go down today out of nowhere?

They threw the kitchen sink at the problem but just ended up buying cheese graters!

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#36

Post by SyneRyder »

foxhill wrote: post #2

yikes. having written aax plugins for a while, i have to say, i’m kind of surprised this came from AVID. from what it sounds like (having scraped the surface), it’s not their editing software (Pro Tools, et al.) but their copy protection management tool/device driver - iLok. i’m sure there are some very anxious engineers in the AVID offices today.

A few of the Twitter replies say they've seen it on non-AVID devices, which might lend more credence to the iLok theory.

https://twitter.com/FamousJerry/status/1176422298535940097

I'm kinda hoping iLok is the culprit, because I've been refusing to buy any plugins that require iLok, even though that means avoiding some effects I'd really love to have & developers that I'd love to support. Thankfully iLok is optional for the iZotope stuff...

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#37

Post by Havoc »

kalev wrote: post #30

The use of 'trashcan' to refer to the MacPro by multiple users in the link is pretty amusing. > Has anyone had their trashcans go down today out of nowhere?

That must really be annoying someone over at apple. Spend all that time design something beautiful. And... Everyone calls it garbage

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#38

Post by SyneRyder »

dvfjsdhgfv wrote: post #4
foxhill wrote: post #2

yikes. having written aax plugins for a while, i have to say, i’m kind of surprised this came from AVID. from what it sounds like (having scraped the surface), it’s not their editing software (Pro Tools, et al.) but their copy protection management tool/device driver - iLok. i’m sure there are some very anxious engineers in the AVID offices today.

> their copy protection management tool/device driver - iLok. They're still using that? These things were successfully cracked in the nineties, I was convinced nobody uses hardware dongles anymore.

iLok doesn't require the hardware dongle anymore, licenses can be installed onto the hard drive now. Some people prefer the dongle because they can carry their licenses from machine to machine, studio to studio etc.

But as a user, I still much prefer the old-school serial number unlock without internet activation, though.

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#39

Post by Zenst »

aiCeivi9 wrote: post #25

Sounds like the case when EvE Online removed some Windows boot files: https://www.eveonline.com/article/about-the-boot.ini-issue

Ah bless, I recall that (played at the time), I was fortunate to of had separate drives for programs and temp/swap to the OS and didn't have eve installed upon th C: drive, but knew many who didn't. That said, it was somebody who did the same kind of thing that tested the update and equally had no issue and it rolled out. Though fair play, they put their hands up fast and if needed, paid for peoples to get a tech to fix the issue for users who just gamed and unable to handle the minutiae of fixing themselves.

Re: Mysterious Avid Issue Knocks Out Mac Pro Workstations Across Hollywood

#40

Post by tiborsaas »

Austin_Conlon wrote: post #35
kalev wrote: post #30

The use of 'trashcan' to refer to the MacPro by multiple users in the link is pretty amusing. > Has anyone had their trashcans go down today out of nowhere?

They threw the kitchen sink at the problem but just ended up buying cheese graters!

It's a level up, now it looks like a tool for processing ingredients rather then collecting the junk :)
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