Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Dear Email Industry, We’ve Got a GDPR Problem

jacquescorbytuech.com

Post reply on HN
Print view View original

161–170 of 215 posts

Re: Dear Email Industry, We’ve Got a GDPR Problem

#161

Post by icebraining »

snowwrestler wrote: post #147
arkh wrote: post #55

Earlier quoted context omitted.

> the pop-ups interrupt and obstruct, breaking immersion. Here is a trick for website owners: don't track your users. No need for any popup anymore.

This is incorrect, an EU website must provide notification of cookies if they use cookies at all , even for basic session tracking of authenticated users.

It should be noted that's related to the cookie law (ie, the ePrivacy Directive), not the GDPR, and there is a proposed replacement (the ePrivacy Regulation), since basically everyone agrees the current situation is not good. Unfortunately it's taking longer than initially expected.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#162

Post by Nextgrid »

snowwrestler wrote: post #147
arkh wrote: post #55

Earlier quoted context omitted.

> the pop-ups interrupt and obstruct, breaking immersion. Here is a trick for website owners: don't track your users. No need for any popup anymore.

This is incorrect, an EU website must provide notification of cookies if they use cookies at all , even for basic session tracking of authenticated users.

Incorrect. I guess this must be a lie pushed by bad actors who are inconvenienced by the regulation and want the public to perceive the regulation negatively.

You do not need consent for cookies that power basic website functionality or a feature the user is trying to use. So setting a cookie when someone logs in or adds an item to their shopping cart.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#163

Post by Angostura »

maccard wrote: post #154
alkonaut wrote: post #120

Earlier quoted context omitted.

Wait for a small number of companies practicing the “by using this service you agree to” thing to be fined a large part of their turnover. After that companies will adapt. Now we are in a sort of transition phase where laws are written but companies interpret them themselves (badly) and there are few guiding cases. I look forward to the next phase when the notices will be gone or say “did you know you can enable trac…

My point was that the laws are in place now, but appear to be toothless. I received a marketing email disguised as an order update after an explicit opt out, and reported it to ICO in the UK. ICO told me I had to take it up with the provider, and if they didn't resolve it to get in touch. The provider said sorry and closed my ticket, and I contacted ICO again who just mothballed me. Laws are only effectivr if they're…

> the laws are in place now, but appear to be toothless

Currently the country's regulators (such as ICO in the UK) are swamped with GDPR complaints and are prioritising the most egregious cases. I imagine cookies are a way down the list.

In terms of reporting, you tell the company itself first, if you don't get satisfaction you report to your own European country's regulator, or that where the company is based.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#164

Post by cptskippy »

giancarlostoro wrote: post #136
cptskippy wrote: post #116

Earlier quoted context omitted.

Everything is mobile first these days We had to write a line of business app used by office staff opening mail to feed high speed scanners to support mobile first with a responsive design.

What worries me more is that, it's not always mobile first either. Sometimes it's just 4K first.

I don't think I've encountered that yet, though I could see how someone living in a 4k would could overlooked us 1080plebs. It's like when the world switched from 640x480 to 800x600 and then to 1024x768.

I'm more curious though if what you're experiencing might also be sites designed for high res phones. Most phones these days are 1080p or better.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#165

Post by icebraining »

Macha wrote: post #49
pteraspidomorph wrote: post #35

Earlier quoted context omitted.

As an european who rejects ad trackers on every website, I can confirm that a good 95% of them are correctly implemented and will let you keep browsing. Some of them (usually americans with a poor understanding of why they even implemented that) will kick you out or ask you again on every page load until you accept. We need a standard for managing these controls on the browser side, which major browsers can then impl…

I find that some vendors will have a section for "information storage and access" and list both the cookie used to remember your gdpr setting and cookies from doubleclick in there. Or the opt out page just leads to instructions to disable cookies in your browser.

Both of those are illegal, and may get the site fined.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#167

Post by tempodox »

giancarlostoro wrote: post #64
isostatic wrote: post #6

"This stressed out a lot of email marketers, who quite rightly realised that the new regulations would have a significant effect on their ability to acquire and market to customers via their email address" "The overwhelming majority of commercial email sent today contains tracking pixels and tracking links, these are used to uniquely identify individuals so that opens and clicks can be correctly attributed to them" G…

> While spammers may have a problem, people don't. Marketing spammers maybe, but now scammers and malware spammers have the floor instead. Laws only stop the law abiding citizens from doing their thing, it sure doesn't stop the criminals from.... being criminals.

> but now scammers and malware spammers have the floor instead.

That's a non-sequitur and complete nonsense unless you want to suggest that GDPR automatically turns marketers into criminals.

Also, just because it can't solve all of the problems at once doesn't mean it's a bad thing.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#168

Post by vince14 »

iamacyborg wrote: post #107
martin_a wrote: post #90

Earlier quoted context omitted.

Totally. Not sure though, why. 1.2em would have just been fine, but instead 24px (which is 1.5em) is too large.

Mostly just me being lazy and writing the stylesheet for my 1440p screen at home, I've done very little optimisation for other screens/devices.

I'm also on 1440p and seeing your website with that "huge" font made my instantly happy.

My Firefox is scaled up using layout.css.devPixelsPerPx with a value of 1.2 and even then I've to scale up most websites to at least 120% in order to see anything.

Re: Dear Email Industry, We’ve Got a GDPR Problem

#169

Post by number6 »

mytailorisrich wrote: post #157
isostatic wrote: post #6

"This stressed out a lot of email marketers, who quite rightly realised that the new regulations would have a significant effect on their ability to acquire and market to customers via their email address" "The overwhelming majority of commercial email sent today contains tracking pixels and tracking links, these are used to uniquely identify individuals so that opens and clicks can be correctly attributed to them" G…

If they send you an email it means that they obviously have your email address, which I believe is considered personal data. Now, what additional personal data are collected by tracking pixels? > these are used to uniquely identify individuals I would say that this isn't the case. It is to check that the email was read.

Thats correct. But Tracking or Profiling is Opt-In too

Re: Dear Email Industry, We’ve Got a GDPR Problem

#170

Post by criddell »

seelmobile wrote: post #83
gnud wrote: post #59

Earlier quoted context omitted.

I think any email that uses tracking pixels could be classified as either spam or marketing, or possibly both. If you use tracking pixels in your receipts, I think you're doing it wrong.

What about mandatory service announcements where you want to know if you reached clients before breaking them?

For important stuff like that, you want an active and affirmative response. You can't rely on an incidental reply.
Post reply on HN