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Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

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Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#311

Post by chinhodado »

zymhan wrote: post #240
rossmohax wrote: post #202

Earlier quoted context omitted.

We are Gitlab customers since 2017 and I can tell you that your expectations for what support can do for you are very unrealistic. Per their own policy all they do is finding relevant tickets and send you there, from there on you are not their problem anymore. You as customers is also not a developer/product manager problem either, they do their planning and priotization using their own ideas and unless ticket is in…

> This time we are likely not going to renew and be switching to CE version after our current license expires. I can strongly recommend against doing that, GitLab almost seems to punish you if you rely on CE, just to force you to pay. It was honestly the bane of deployments.

It's not that bad. If you only use GitLab for the git repo management purpose and already had other tools for CI (e.g. Jenkins, CircleCI) and project management (e.g. JIRA) then GitLab CE works perfectly fine. The only thing that I wish would be in the CE version is the ability to approve merge requests.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#312

Post by hobabaObama »

gabeweaver wrote: post #214
rossmohax wrote: post #202

Earlier quoted context omitted.

We are Gitlab customers since 2017 and I can tell you that your expectations for what support can do for you are very unrealistic. Per their own policy all they do is finding relevant tickets and send you there, from there on you are not their problem anymore. You as customers is also not a developer/product manager problem either, they do their planning and priotization using their own ideas and unless ticket is in…

Hi. GitLab PM here. I'm really sorry that this is your experience. Can you point me to this policy? I would like to propose a change to it given that's not reflective of how most teams do planning and prioritization. We care very much about support issues, regularly prioritize a large portion of each release to addressing them, and can not do it effectively without ongoing involvement and feedback from the wider comm…

If the OP does not respond, she/he was probably a GitHub employee :P

My experience with GitLab is simple awesome. Keep up the great work you guys!

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#313

Post by feikname »

pm90 wrote: post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

I'm a non-paying user and for the few times I actually contacted GitHub they were always very helpful and fixed the bugs in less than 72 hours.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#314

Post by banachtarski »

Nimitz14 wrote: post #289
banachtarski wrote: post #169

Earlier quoted context omitted.

I'm being pedantic here, but the reason I prefer pull is because it feels more general than a "merge," which to me precludes a fetch/rebase. I guess you could consider it a merge -ff-only, but in a mergeless-master workflow, "merge request" felt awkward.

But it's wrong. It's actually a "push" instead of "pull", the direction is away from what you're doing not towards you!

It’s a pull “request,” i.e. a request for someone else to pull your changes. I don’t follow your argument.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#315

Post by manigandham »

PretzelFisch wrote: post #116
dpflan wrote: post #47

Earlier quoted context omitted.

Thanks. Do you have any insight into MSFT's strategy for GitHub? I assume it helps make it seem developer friendly, data-mining, identifying projects/new ideas of value and validation, and is part of their becoming more of a cloud company strategy.

GitHub should help azure compete with amazon's aws offerings as well as Google's. GitHub is also where MS hosts many of their open source projects so brining that "in house" was probably a large part of the acquisition strategy. How GitLab can have this kind of high evaluation is beyond me when they sale only one part of what Atlassian( bitbucket) offers.

GitLab is far more than just source control like Github or Bitbucket. Servicing the entire software pipeline from planning to delivery has been their entire mission.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#316

Post by utbabya »

chinhodado wrote: post #311
zymhan wrote: post #240

Earlier quoted context omitted.

> This time we are likely not going to renew and be switching to CE version after our current license expires. I can strongly recommend against doing that, GitLab almost seems to punish you if you rely on CE, just to force you to pay. It was honestly the bane of deployments.

It's not that bad. If you only use GitLab for the git repo management purpose and already had other tools for CI (e.g. Jenkins, CircleCI) and project management (e.g. JIRA) then GitLab CE works perfectly fine. The only thing that I wish would be in the CE version is the ability to approve merge requests.

6 years ago I was trying to setup GitLab CI. From memory, it was a bad experience since there were missing or incorrect pieces of crucial information. At the end they were figured out but if the status quo is still the same I believe it would not be easy to automate a rebuild.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#317

Post by [deleted] »

ubercore wrote: post #204
emilycook wrote: post #191

Earlier quoted context omitted.

Hi! GitLab employee, if you wanna reach out to me directly, I can try to triage to the right team: ecook@gitlab.com

It's awesome that you're willing to help out, but increasingly these kind of interactions leave me with a bad impression -- I don't want to have to complain in a public forum to get some kind of meaningful response. Not calling you out on this personally, just noting a general trend that's become really common the last few years.

[deleted]

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#318

Post by Ayesh »

pm90 wrote: post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

To be fair, I find the GitHub documentation to be really well done, it shows links to relevant articles, and tend to give a clear picture.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#319

Post by Ayesh »

frenchy wrote: post #310
idlecool wrote: post #291

Earlier quoted context omitted.

I don't know of anyone who uses Gitlab. We use Github at work, and I know several people who use Github at work. In terms of features, I can't think of anything that Github doesn't support. If something is missing, you can always find tools/services that integrate with Github. That said, I am quite surprized that Gitlab is growing so fast. I would be curious to know what is the source of most of their revenue. Are th…

That's the problem with these monocultures. People just assume that "well, everyone uses it, so it must be the best/have all the features". As for what Gitlab has that Gitlab doesn't: * Built-in CI/CD that's actually pretty decent (easy to configure, you can restart subtasks, you can use your own runners) * An issue tracker that supports estimates & time tracking. There are "solutions" for github that work with exter…

One feature that probably doesn't get enough praise is the groups. You can create groups, and nested sub groups within. This helps us a lot to separate projects into smaller groups. Sub groups inherit access and keys from their parent and ancestors.
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