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Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

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Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#291

Post by idlecool »

pm90 wrote: post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

I don't know of anyone who uses Gitlab. We use Github at work, and I know several people who use Github at work. In terms of features, I can't think of anything that Github doesn't support. If something is missing, you can always find tools/services that integrate with Github.

That said, I am quite surprized that Gitlab is growing so fast. I would be curious to know what is the source of most of their revenue. Are they targeting a specific cohort of users, which Github is not able to?

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#292

Post by systematical »

Ajedi32 wrote: post #142
petercooper wrote: post #82

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

It's the network effect. GitHub was first-to-market. Almost all open source contributors have a GitHub account these days. Many older projects started there long before GitLab was a viable competitor. Now assume you're starting a new open source project. Most of the other open source projects you've seen are hosted on GitHub. Most of the other developers you interact with have GitHub accounts. GitLab has all the same…

I remember the supposed mas-exodus that would occur when Github was acquired by Microsoft.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#293

Post by [deleted] »

COMMENT___ wrote: post #146
dsumenkovic wrote: post #102

Earlier quoted context omitted.

Hi! GitLab employee here. While someone else from the community provides the feedback, I'd like to highlight what our support team can provide. > GitLab offers a variety of support options for all customers and users on both paid and free tiers. You should be able to find help using the resources linked below, regardless of how you use GitLab. https://about.gitlab.com/support/

I do not understand your comment and - frankly speaking - it looks like this is a canned response made by a bot. Please highlight why and how GitLab support team is better than X with some examples. I really want to learn about real cases.

[deleted]

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#294

Post by [deleted] »

aspaceman wrote: post #248
emilycook wrote: post #236

Earlier quoted context omitted.

Hi! I'm on Djorde's team, just in case anyone stumbles across this and thinks you're literally talking to a bot (not saying you are OP, just preventative), he is a non-native English speaker but definitely a real person. You're talking to this guy :) https://about.gitlab.com/company/team/#sumenkovic

I think the point they were making (in a mean way) is that it sounded like robotic PR speak, the thing any PR person would say. The support page doesn't say much about the quality of support, so the message was received poorly. Sometimes the very friendly PR tone is considered out of place and obviously forced. Especially on a developer forum. [PR for devs must be so much "fun" - you have my sympathies]

[deleted]

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#295

Post by johnisgood »

rasz wrote: post #253
petercooper wrote: post #82

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

I dont understand their UI at all. Whenever some project is hosted on gitlab I just stare at the page for a while and give up.

Do not just stare, hover over the icons.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#296

Post by skj »

Aeolun wrote: post #268
gabeweaver wrote: post #214

Earlier quoted context omitted.

Hi. GitLab PM here. I'm really sorry that this is your experience. Can you point me to this policy? I would like to propose a change to it given that's not reflective of how most teams do planning and prioritization. We care very much about support issues, regularly prioritize a large portion of each release to addressing them, and can not do it effectively without ongoing involvement and feedback from the wider comm…

> I will say that it is sometimes hard to separate the signal from the noise, given my team currently has 3k+ open issues. I think this is a different problem. But not something your customers should have to care about.

Even in business, empathy goes a long way.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#297

Post by irq11 »

ta478447guu wrote: post #288

They seem to have achieved golden child status on HN, and from my experiences its hard to see why. Glad there's a non-Microsoft option, but I wish it were another whole setup. Support is non-existent, clunky CI infrastructure, barebones all over. They seem to just be good at reacting in public threads.

The excitement for gitlab on HN has always been a combination of “open source enthusiasm” and astroturfing. From personal experience, HN is filled with tire-kickers who will hug the crap out of any halfway-usable product that they can “migrate to” for free (and abandon said product as soon as a payment form appears). It’s a misleading signal.

Even on this thread, you can count on one hand the number of commenters who actually say they pay to use the product. The trick is to use that noise to leverage yourself into markets where people actually pay money for things.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#298

Post by mgbmtl »

toupeira wrote: post #122
petercooper wrote: post #82

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

There are some high-profile FOSS projects using GitLab, but they're not as visible as they would be on GitHub because they host their own instances: - https://gitlab.gnome.org/ - https://gitlab.freedesktop.org/ - https://salsa.debian.org/ (AFAIK this is an ongoing migration) Others are considering a migration: - KDE: https://gitlab.com/gitlab-org/gitlab/issues/24900 - GNU Emacs: https://gitlab.com/gitlab-org/gitlab/i…

We have over 700 users on https://lab.civicrm.org (a FOSS CRM for non-profits). While bits of the project still rely on Jenkins and Github, having most of our community on Gitlab really changes the dynamics of the project.

At first people were worried about losing contributors because "everyone is on Github", but increasingly it's the other way around. We have a lot of accidental techies who start issue tracking, testing patches, etc, and so it's nice to have a clear project structure.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#299

Post by meddlepal »

irq11 wrote: post #297
ta478447guu wrote: post #288

They seem to have achieved golden child status on HN, and from my experiences its hard to see why. Glad there's a non-Microsoft option, but I wish it were another whole setup. Support is non-existent, clunky CI infrastructure, barebones all over. They seem to just be good at reacting in public threads.

The excitement for gitlab on HN has always been a combination of “open source enthusiasm” and astroturfing. From personal experience, HN is filled with tire-kickers who will hug the crap out of any halfway-usable product that they can “migrate to” for free (and abandon said product as soon as a payment form appears). It’s a misleading signal. Even on this thread, you can count on one hand the number of commenters who…

Someone should make a website of failed technologies and companies HN positively adored complete with gushing comment quotes about how awesome and disruptive said thing will be.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#300

Post by harrisonjackson »

orf wrote: post #203
harrisonjackson wrote: post #141

Earlier quoted context omitted.

We use it with Fastlane to automate our entire build and delivery pipeline. We set it up for our mobile clients, too, and it saves us a lot of time getting code shipped quickly. We have a Mojave VM configured with Xcode, Fastlane, and the gitlab runner. We automate uploads to Appetize.io for every feature branch so that QA and clients can test out new features in a simulator running in the browser. We automate builds…

> react-native We've recently run into an issue with building react-native on Gitlab-CI, where apparently the build process spins up a file watcher in the background which quickly exhausts the open file descriptors. Have you experienced anything like this? We are using stock react-native and not customizing anything.

Haven't had this issue, no. Are you running into the same problem if you build the app without the runner? The file watcher (do you mean metro?) shouldn't be running during a production build since the files aren't changing, right?
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