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Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

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Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#201

Post by deepakhj »

petercooper wrote: post #82

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

SEO and the website isn't as friendly to navigate as Github is. Github makes your project look like a first class citizen while Gitlab has too much going on.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#202

Post by rossmohax »

pm90 wrote: post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

We are Gitlab customers since 2017 and I can tell you that your expectations for what support can do for you are very unrealistic.

Per their own policy all they do is finding relevant tickets and send you there, from there on you are not their problem anymore. You as customers is also not a developer/product manager problem either, they do their planning and priotization using their own ideas and unless ticket is in the next milestone you won't even get response to your comments or suggestions for months.

There is literally nobody, who has your interests as part of their day to day agenda. Except for sales at the time of your license renewal of course :)

This time we are likely not going to renew and be switching to CE version after our current license expires.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#203

Post by orf »

harrisonjackson wrote: post #141
jl-gitlab wrote: post #130

Earlier quoted context omitted.

Hey, CI/CD PM here. I'd love to learn more about how you're using GitLab for mobile, if you're up for it ping me at @jlenny on gitlab.com. It's an area of focus for us, and it's always great to get to know another person who is using that use case.

We use it with Fastlane to automate our entire build and delivery pipeline. We set it up for our mobile clients, too, and it saves us a lot of time getting code shipped quickly. We have a Mojave VM configured with Xcode, Fastlane, and the gitlab runner. We automate uploads to Appetize.io for every feature branch so that QA and clients can test out new features in a simulator running in the browser. We automate builds…

> react-native

We've recently run into an issue with building react-native on Gitlab-CI, where apparently the build process spins up a file watcher in the background which quickly exhausts the open file descriptors.

Have you experienced anything like this? We are using stock react-native and not customizing anything.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#204

Post by ubercore »

emilycook wrote: post #191
throwaway77384 wrote: post #178

Earlier quoted context omitted.

Still waiting for them to respond about a month later. Chased up multiple times. Nothing. They won't keep me as a customer much longer.

Hi! GitLab employee, if you wanna reach out to me directly, I can try to triage to the right team: ecook@gitlab.com

It's awesome that you're willing to help out, but increasingly these kind of interactions leave me with a bad impression -- I don't want to have to complain in a public forum to get some kind of meaningful response.

Not calling you out on this personally, just noting a general trend that's become really common the last few years.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#205

Post by orf »

bamboozled wrote: post #70
neuland wrote: post #60

Earlier quoted context omitted.

We use GitLab because you can self-host it. GitHub is not an option for us, because we must maintain control of our data and source code. So GitHub was never really an option. But we'd likely be using GitLab even if we didn't have this limitation. There's a bunch of features that make GitLab better for our specific team / situation. From my personal experience, GitLab CI is better than CI options available on GitHub.…

https://enterprise.github.com/faq

Yes, a product that is twice as expensive as Gitlab and has like 10% of the features.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#206

Post by joshlambert »

oh_boy wrote: post #189
pm90 wrote: post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

Not sure what exact experience you made with the GitLab support but I can tell you our experience is different. It took over two months to resolve a license request we made to their support (or sales team) with multiple pushes from our side, every week. There are bugs with the CI system like an issue with the cache retrieval when multiple jobs run in different pipelines parallel to each other, that is actually blocki…

Hi - I'm sorry for the experience you had. I'm the PM for our Runner team, and we're focusing our next milestone purely on fixing some high priority outstanding bugs, that have been open for longer than they should have.

Is this the issue you are referring to about the cache issues? https://gitlab.com/gitlab-org/gitlab/issues/21409 If so, it seems like it got lost in our triage system, I've set appropriate labels so now it should get the appropriate visibility.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#207

Post by rossmohax »

kardos wrote: post #175
Ajedi32 wrote: post #142

Earlier quoted context omitted.

It's the network effect. GitHub was first-to-market. Almost all open source contributors have a GitHub account these days. Many older projects started there long before GitLab was a viable competitor. Now assume you're starting a new open source project. Most of the other open source projects you've seen are hosted on GitHub. Most of the other developers you interact with have GitHub accounts. GitLab has all the same…

I disagree that signing up for an account at gitlab.com is a barrier. Anyone willing and capable to make contributions won't be stymied by that step. There's even a "Sign in with GitHub" button..!

Gitlab doesn't have even basic notification centre, people been asking it for years.

Github API integration is stellar, API token permissions can be configured granularly, Github apps marketplace is awesome way to start using third party services.

First class integration experience is opposite from Gitlab goals, they try to be everything and capture every single usecase and it shows .

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#208

Post by rmetzler »

dsumenkovic wrote: post #109
ksec wrote: post #98

Earlier quoted context omitted.

>GitLab is the superior product in all regards, but GitHub has the network. I could agree on features, but not UX. Github is still the king.

I'd like to share more data on the UX front. There are two efforts underway to establish the experience baselines [1] as well as a common design system [2] Hopefully these efforts allow us to look at our UX holistically, and to focus on making high-quality components that are used throughout the product. [1] - https://about.gitlab.com/handbook/engineering/ux/experience-... [2] - https://about.gitlab.com/handbook/engi…

One thing that bugs me really hard about gitlab.com (and gitlab ce) is the broken flow when I come about an interesting repo and want to star it. I'm logged out, click on "Star", log in and I'm at my profile. I have to navigate back to the repository in question and click "Star" again.

Other than that it's really great software. I wouldn't want to miss running Gitlab CI.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#209

Post by asdkhadsj »

Related question. Is it possible to use Gitlab CI with a runner running on your own hardware to get unlimited CI time? I'd like to take a machine at my home and use it to run automated tests/etc, especially because some of the integration tests can be quite long (ie, chewing up CI minutes).

I thought this was possible, but after searching I was often confused. I imagine I'm using poor terms during my search. Thoughts?

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#210

Post by PopeDotNinja »

petercooper wrote: post #82

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

Honestly for me it's mostly because I started using GitHub first. The products aren't that different to me, mostly because I'm not a power user trying to squeeze the most of every last feature.
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