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I like HN's approach to moderation. You don't ban the person unless they are really unreasonable. You flag the comment, disappear it from the thread and tell them to behave.That does happen, but HN also silently rate-limits and downrates comments for people that have been flagged as troublemakers by the mods.
I'm currently rate-limited on HN to no more than five comments in a period of, I think, several hours. Trying to post more often produces a cryptic error message that I honestly thought was a bug. I eventually messaged the mods and was told that I must have done something disruptive (they couldn't tell me what) and they'd restore my privileges if I'd promise to stop doing that (which I can't do in good conscience without knowing what "it" was). I received no warning before this began.
They said the obfuscation was necessary because, if I were a troll or a spammer, I'd just create a new account or three if I realized I was being restricted.
I don't claim to be a perfect commenter. I know I've let emotion get the better of me on occasion, and it's fair to want to rein that in. But I think it's clear from my history that I'm posting in good faith, at the very least. Treating me like a malicious abuser benefits no one.