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Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

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Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#152

Does anyone know why GitLab hasn't taken off so much amongst open source projects? I have no horse in the race (indeed, I'd love for there to be more variety in this space) but one of my jobs is to link to open source repos and I've just checked.. and the last one I linked to was in December 2018. In the niches I cover, almost no-one seems to actually using GitLab for their open source repos. Lest you think it's just…

There are some high-profile FOSS projects using GitLab, but they're not as visible as they would be on GitHub because they host their own instances: - https://gitlab.gnome.org/ - https://gitlab.freedesktop.org/ - https://salsa.debian.org/ (AFAIK this is an ongoing migration) Others are considering a migration: - KDE: https://gitlab.com/gitlab-org/gitlab/issues/24900 - GNU Emacs: https://gitlab.com/gitlab-org/gitlab/i…

And Drupal just finished switching over (self hosted).

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#153
post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

I've had the same experience with GHE support.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#154

kind of wish they had kept it a little more lightweight. been running v7.10.5 as a personal repo on a small-ish sized vps. went to upgrade/migrate to a newer version the other day and the recent versions crash out on the same host configuration. i eventually got it up and running but it was sluggish and nearly unusable. sticking with v7.10.5 for now but i will probably switch to gogs or something similar soon.

I'm spinning up a new architecture for my homelab and personal stuff and that slowness is why I'm installing Gitea for repos and Drone for CI/CD. The combo seems to give me everything I want without taking a huge share of my limited server space.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#155
post #44

We’ve been using Gitlab for 4 years now. What got us initially was the free private repos before github had that. We are now a paying customer. Their integrated CICD is amazing. It works perfectly for all our needs and integrates really easily with AWS and GCP. Also their customer service is really damn good. If I ever have an issue, it’s dealt with so fast and with so much detail. Honestly one of the best customer s…

Concur, trying to get my company to switch. It's the best solution to all modern ci/cd and devops problems: deployment figured out, easy to configure stages, integrate with docker and run integration tests out of the box.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#156

Earlier quoted context omitted.

Hi! GitLab employee here. While someone else from the community provides the feedback, I'd like to highlight what our support team can provide. > GitLab offers a variety of support options for all customers and users on both paid and free tiers. You should be able to find help using the resources linked below, regardless of how you use GitLab. https://about.gitlab.com/support/

I do not understand your comment and - frankly speaking - it looks like this is a canned response made by a bot. Please highlight why and how GitLab support team is better than X with some examples. I really want to learn about real cases.

I am sorry if it sounds like that, as my intention was just to provide some more data while waiting for the real case feedback. Hopefully, some users will provide their personal experiences.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#157
At my last job Gitlab was in the stack and I had never used it before so I was expecting it to be a real pain. It was actually a perfectly pleasant experience. I don't think it'll make me leave Github but I put them at the same level now.

Merge Requests never felt right saying over Pull Requests, even though it's more descriptive of what's actually happening.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#158

Earlier quoted context omitted.

Search friendliness. Quite a few open-source projects rely heavily on being findable, and often use their Github README as a sort of "marketing site" for developers. Finding projects organically on Gitlab is a nightmare.

When was the last time you found a project organically on GitHub?

Not sure what counts as organic, but if I find a project that impresses me on github I often click through to their repos and scroll through to look for other gems. I found bottle.js that way a week ago.

I also cross reference people from Twitter if they seem smart. And I click back and forth between NPM pages and GitHub pages to see people’s work.

Some of that is pretty doable if they switched to Gitlab... except the Twitter cross reference, just because I would have to remember to search both gitlab and GitHub.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#159
post #147

Earlier quoted context omitted.

I can totally relate to that. In flood of notifications I missed information about expiring CC. Instead of somehow soft-locking the account they just downgraded it and all my integrations, hooks and god knows what just blowed. I managed to fix the CC in 5 minutes, but many months after I am still recovering from that disaster. Support replied that they did send warning so I should just FO.

So you are blaming them for your own fault?

There are graceful, helpful ways to deal with accidents, and then there are awful, hostile ways.

Ideally your service provider helps you through accidents. Both sides benefit from that.

Re: Gitlab More Than Doubles Valuation to $2.75B Ahead of Planned 2020 IPO

#160
post #37

Kudos to the team. While my current workspace is tied to GitHub, I will most certainly switch to Gitlab given the option to. Why? Only one reason: GitHub support is fucking horrible. It’s insanely bad, even for paying enterprise customers. Open a support ticket, you will get some superficial pointers to documentation, and then be completely ignored. Their Product team is the absolute worst too. There are so many thin…

I had only very good experiences with GitHub support (on the limited number of times I actually needed it).

> GitHub has lost its way

I've been a very early adopter, and I do not have the same impression at all today.

Working with something else than GitHub is painful for me (& I'm using a number of other hosts for various clients).

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