Stewart Butterfield, Slack’s chief executive, said in an interview that it would take time for the market to understand his company since it had created a new category of software, unlike soda or cars We've had public business software companies for decades, they all created a new "category" of software, why does he think his is something new? Fundamentally speaking, how is Slack any different to the first email prog…
Slack’s Shares Plunge After It Predicts a Larger Loss
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Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#172I'm sorry but comparing it to Uber is highly misrepresentative. Uber has serious Cost structure that can not be removed: the cost of the driver is essential to the operation of it's busienss. Slack on the other hand is just a SaaS. Why are their costs so high? They said stock based compensation, but that doesn't begin to tell what it's for. Their user acquisition costs don't need to be really high, as far I know they…
Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#173Slack's long-term value prop isn't chat, it's the platform. If you've used any of the great bot apps it hosts (PTO Ninja for example), it's easy to imagine a future where these kinds of apps replace whole swaths of bloated Saas-ware. I'm excited to see more of these and a competitive eco-system emerge within Slack the way Apple built the app store. Slack should invest heavily in building a platform for developers if…
Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#174Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#175I just wish they had not acquired Screen Hero. That was a beautiful standalone product that I wish I could still use.
Screenhero cofounder here. I’m working on a successor to Screenhero. It’s currently in private beta: https://screen.so
Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#176I get that they are the most obvious comparisons for recent IPOs, but it's disappointing to see Slack being conflated with Uber, Lyft, and We, none of which have a remote chance of ever making more than a razor-thin profit in their respective industries. Whereas Slack is a SaaS company, with the real potential (whether it's likely or not) to become highly profitable down the road.
Would you be able to expand on this perspective? Is there an example of a highly profitable SaaS company which offers a super simple subscription solution and doesn't rely on data-collection based advertising?
Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#177Slack's long-term value prop isn't chat, it's the platform. If you've used any of the great bot apps it hosts (PTO Ninja for example), it's easy to imagine a future where these kinds of apps replace whole swaths of bloated Saas-ware. I'm excited to see more of these and a competitive eco-system emerge within Slack the way Apple built the app store. Slack should invest heavily in building a platform for developers if…
Re: Slack’s Shares Plunge After It Predicts a Larger Loss
#178Earlier quoted context omitted.
> 100,000 paid users It can't possibly be just 100,000 paid users. That's clearly nonsense. Oracle uses it and they have 80,000 employees alone!
Thing is, Slack makes it far too easy for orgs to use it for free. I work at a megacorp, and we use Slack without paying a single penny. We have a Slack account setup per project, which typically have 5-50 members. We don't care too much about search or history, we just want a simple chat and audio call solution that isn't horrible to use. Slack fits that bill. To be clear, this doesn't sit well with me; we should be…