The author offers it as a warning against using Apple Card. I read it as confirmation that Google would do well to focus on customer service for once.
What's easier? Not getting an Apple card or changing Google.
Banned from Google Ads for Using Apple Card
21–30 of 227 posts
Re: Banned from Google Ads for Using Apple Card
#22Beyond the fact that I don't understand why a virtual card should be a problem, I think that this era of "we can deny you a service and tell you nothing" should stop. It's one of the biggest issues of the modern internet. I understand that laws are different around the world. In Italy, whatever is defined as a "public exercise" - anything offering its services to the anybody, be it a shop, a store, a cafè, a restaura…
There's rules about discrimination for specific reasons: you can't discriminate based on age, race, gender, etc. "Which credit card" you use isn't one of those categories, so it's legal to discriminate based on it. (And is often done, though not to this extent; many places, for example, will accept Visa and Mastercard but not Discover.)
Re: Banned from Google Ads for Using Apple Card
#23Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day. In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They hav…
And why do you think this isn't intentional? Spending money on people solving company's screwups costs a lot of money. For the company the size of Google or Facebook one client (or hundred) like this are peanuts, drop in the bucket. The cost of losing them is minimal over the costs of paying a support person to deal with problems. Big client won't get banned - and if they do, they have also a non-public phone number…
It is intentional, I'm just saying it's ridiculous. the Google way is to treat everything like a programming problem. That works decently well for bits, but really breaks down when working with humans.
Re: Banned from Google Ads for Using Apple Card
#24Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day. In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They hav…
> Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine.
Apple does that too [1]. I assume it's to prevent a DoS from fraudsters. (Obviously, it's a problem for legitimate users)
[1] https://qz.com/1683460/what-happens-to-your-itunes-account-w...
Re: Banned from Google Ads for Using Apple Card
#25Why the war on virtual cards? My bank lets me create infinite "throwaway" credit cards that work for a single payment or up to a certain expiry date. They're great for never having to expose your real card number and keeping track of maximum spend. Are these classified as virtual cards? I use them all the time for Facebook ads and was planning to set up a AdWords campaign too, but now I'm worried
Which bank if I may ask?
Intesa (Italy). Deutsche Bank offers them too iirc
Re: Banned from Google Ads for Using Apple Card
#26Google's actual policies state that it accepts virtual cards.https://support.google.com/google-ads/answer/2375433?hl=en
Re: Banned from Google Ads for Using Apple Card
#27Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day. In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They hav…
> Just bizarre.
It would be except you and other are still using their services.
Re: Banned from Google Ads for Using Apple Card
#28I use and love privacy.com - and the fastest way for me to not sign up for your service is when you tell me I can't use one of the card numbers. It happens occasionally, but no way in hell am I giving out my real CC
Re: Banned from Google Ads for Using Apple Card
#29Beyond the fact that I don't understand why a virtual card should be a problem, I think that this era of "we can deny you a service and tell you nothing" should stop. It's one of the biggest issues of the modern internet. I understand that laws are different around the world. In Italy, whatever is defined as a "public exercise" - anything offering its services to the anybody, be it a shop, a store, a cafè, a restaura…
There's rules about discrimination for specific reasons: you can't discriminate based on age, race, gender, etc. "Which credit card" you use isn't one of those categories, so it's legal to discriminate based on it. (And is often done, though not to this extent; many places, for example, will accept Visa and Mastercard but not Discover.)
> many places, for example, will accept Visa and Mastercard but not Discover.
But that's explicit and the same for everybody. If you accepted Discover from somebody and not from somebody else, THAT would be discrimination.
Discriminating the credit card somebody is using without telling anybody... well, could still be discrimination. Younger people could be more prone to use an Apple card, couldn't them? Can you demonstrate the "feature" you're discriminating about can't be tied to age, race, gender, etc?
Re: Banned from Google Ads for Using Apple Card
#30Google's classic canned response of "We've confirmed we're right, we will not tell you why and this is the last reply you'll receive" is one of the most infuriating things I can imagine. I make my income primarily through AdSense and live in fear of that email one day. In this scenario it seems pretty obvious that their automated fraud AI messed up, but the customer service person is probably also automated. They hav…
It's a classic "Go fuck yourself" response.