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ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

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Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#2
> Prior to today’s funding announcement, the company had taken just a $1.2 million seed round in 2014. Today, it reports 3,000 paying customers and that it has been profitable for the last several years

Well there is something you don't see every day.

I'm impressed by how far they've come. If in 2015 you told me you're starting a company that helps companies customize their API documentation, I would have marked you as a particularly shiny unicorn.

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#4

Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyone wants to go back and look: https://news.ycombinator.com/item?id=8422408

Congrats on the raise. Interesting to use to API logs to provide better debugging and support. Can you give an example?

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#5
post #4

Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyone wants to go back and look: https://news.ycombinator.com/item?id=8422408

Congrats on the raise. Interesting to use to API logs to provide better debugging and support. Can you give an example?

Thanks Sid!

Let's say you get back an error. We've made it so the API creator can link in the response to a unique page in the docs, where they'll see their actual API log. They can see exactly what the server saw and returned, replay the request, and more. If an error code is returned, the API creator can write out what the error means and how to fix it.

If that's not enough, they can open a support ticket on ReadMe, and include the logs that seem broken. That way, both sides are looking at the same API logs, and know things like what SDK is being used or if the data is URL encoded properly.

Lastly, we're going to build tools that are more proactive. Like, if a customer is getting a certain threshold of errors in production, we'll make it easy to trigger an email to them with a warning.

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#6

Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyone wants to go back and look: https://news.ycombinator.com/item?id=8422408

FYI, this link I found somewhere redirects to a 404:

http://readme.io/home

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#7
post #4

Earlier quoted context omitted.

Congrats on the raise. Interesting to use to API logs to provide better debugging and support. Can you give an example?

Thanks Sid! Let's say you get back an error. We've made it so the API creator can link in the response to a unique page in the docs, where they'll see their actual API log. They can see exactly what the server saw and returned, replay the request, and more. If an error code is returned, the API creator can write out what the error means and how to fix it. If that's not enough, they can open a support ticket on ReadMe…

Nice, that could be really useful. Bringing back hypermedia to programming interfaces.

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#8

Founder here! I know funding news isn't always a match for HN, but I'm glad someone posted it here since HN is where it all started. Here's our launch, if anyone wants to go back and look: https://news.ycombinator.com/item?id=8422408

Hey Greg! I don’t know if you remember, but one time we got I think third place at an RIT hackathon.

It was really cool to find out that you were the founder of readme after hearing about it (and asking for the budget to buy it). Congratulations on the Series A!!

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#9
I've read pretty much everything on the site and between the high level marketing speak and generic wireframes, I have no idea what it does or what problem it actually solves. There's even a link if you hover over about that says "Learn about why we exist". I thought for sure that would have something, but it's just a list of all the employees. It looks like the only way to figure out what it actually does is to sign up.

If had come across their site without any context I would have assumed it was a generic marketing site template that needed to be filled in. I'm sorry for being so negative, but I am interested in documentation related technology and it bugs me that I can't for the life of me figure out what this is after seing things posted about it on Hackernews for the last few years.

Re: ReadMe (YC W15) Raises 9M Series A from Accel and Y Combinator

#10
post #9

I've read pretty much everything on the site and between the high level marketing speak and generic wireframes, I have no idea what it does or what problem it actually solves. There's even a link if you hover over about that says "Learn about why we exist". I thought for sure that would have something, but it's just a list of all the employees. It looks like the only way to figure out what it actually does is to sign…

Hey! We do API documentation, plus a bunch of other tools. All the logos are click-able (for example: https://developers.intercom.com/) if you want an example.

So, basically, we sit at developer.whatever.com, and take care of everything from reference guides to marketing pages to tutorials to support forums. If you have any more questions or feedback, feel free to email me at greg@readme.io!

We're always updating the homepage, so we'll definitely do our best to make it more clear in the future!

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