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Ask HN: Looking for an Alternative to Jira

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Re: Ask HN: Looking for an Alternative to Jira

#23

Post by liangzan »

We use Zenhub with Github issues. Zenhub adds more structure over Github project. It hit the sweet spot for small teams, not too basic where we can't use it to run our processes, yet not so bloated where we need a manual for doing things. The tight integration with Github is a big win for us. But you can't customise things so when the team gets bigger we expect to move.

https://www.zenhub.com/

Re: Ask HN: Looking for an Alternative to Jira

#24

Post by dragonsh »

trabant00 wrote: post #13

By far the best I've used and administered (self-hosted) is: https://bestpractical.com/request-tracker Killer feature for me: "Seamless Email Integration". As a client or a provider you never need to open the web interface. Just the managers do.

Yes indeed it is highly customizable application in Perl.

In my old company it was used for many things.

1. Customer service

2. Incident Management

3. Task management

4. ITIR style ITIL incident Management integrated with configuration management.

5 Integrated bug tracking with SVN.

It's open source nature and highly customizable architecture made it very easy to work with it.

Subsequently my teams moved to other platform but I still like it.

Re: Ask HN: Looking for an Alternative to Jira

#26

Post by philpem »

void_ita wrote: post #10

We've settled down with YouTrack (by JetBrains). It doesn't look pretty buy it's designed by (and for) people that uses it. Its command management is AWESOME. It's also quite cost effective compared to other solutions. Couldn't find a more productive tool that that one if you want to have something more organized than trello (eg. timetracking and customizable fields)

I absolutely love Youtrack from a feature perspective but it still has the same dealbreaker problem as JIRA -- it's Java-based and needs a fair amount of CPU/RAM resources.

Sadly that's one of the big reasons we're moving away from Jira. The full set is:

* We don't have the money for a 10+ licence * It's slow (our VPS is underpowered and we don't have the money for a faster one) * Too many features are now part of pay-for licences, which pushes the aggregate cost over our self-imposed "how easy is this to justify to our attendees?" limit.

In the end, it boils down to the aggregate cost to get what we want.

Re: Ask HN: Looking for an Alternative to Jira

#29

Post by grey-area »

Which are the key features they've made paid only which you miss?

I'm currently working on an alternative to Jira at present with an issues list and roadmap combined - very early stages as yet (just about to launch the issue tracker product), but I'm really interested in feedback and happy to offer discounts/free use in return for some feedback. It's at https://projectpage.dev

Please get in touch at kenny at projectpage.dev as I'd be really interested to get your perspective on this and let you try it out.

Re: Ask HN: Looking for an Alternative to Jira

#30

Post by royjacobs »

tzabal wrote: post #27

I would highly recommend GitLab for your use case. It is open source, it can be either on-prem or use their cloud offering, and features the GitLab Issues which is a neat issue tracker.

The free version of GitLab has very limited support for issues, though. Things like 'related issues' are only available in the paid offerings.
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