Show HN: I made a CRM system to make sales fun • Hacker News Board

Re: Show HN: I made a CRM system to make sales fun

#91

Post by bbmario » Mon, Aug 26, 2019, 2:39 PM UTC

rrggrr wrote: post #89

bbmario wrote: post #73

Earlier quoted context omitted.

Well, they need to track orders, send newsletters to their customers, some help preparing physical newsletters, track inventory, etc. The basics. However, they do it all with Excel right now, so some intelligence from a CRM would be nice: forecasting? When and how much inventory should I have for next season? etc.

What you are looking for is as much ERP as CRM. You might have a look at Unleashed for inventory and Zapier integration to something like close.io for the outreach & CRM portion.

Precisely. This is a niche: ERP/CRM mix for mom and pop shops, so they can afford the software and not get swamped in integrations/complex docs.

Re: Show HN: I made a CRM system to make sales fun

#92

Post by rrggrr » Mon, Aug 26, 2019, 2:39 PM UTC

dotancohen wrote: post #51

rrggrr wrote: post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

You evaluate CRMs for a living? If I may, an off-topic question. I am completely unsatisfied with any addressbook software and have been looking at a ton of CRMs for personal use. I would prefer something open source, but anything self-hosted would do. The one feature that most CRMs are missing is CardDav and CalDav syncing. I need my contacts on my phone. Do you know of any opens source or otherwise self-hosted CRM…

Streak or Copper would be my go-to for this, but they sit atop Gmail and Google Calendar which doesn't give you the open open source solution you want. I'm sorry to say that I don't have a FOSS recommendation.

Re: Show HN: I made a CRM system to make sales fun

#93

Post by tyre » Mon, Aug 26, 2019, 2:42 PM UTC

drikerf wrote: post #82

uptown wrote: post #79

Earlier quoted context omitted.

So if a firm with 50,000 employees signs up, you'll charge them $49? You should reconsider this pricing model because a client of any considerable size is both able and willing to pay for a product that is financially stable. $49 won't keep the lights on, and the fear of investing time and data into a system that won't survive financially due to poor pricing might scare off some potential customers.

I don't think that big of a firm will sign up. I'm building a CRM for small businesses and makers. I don't think that large firms would enjoy it.

Still useful to have. The most basic version would be something like:

1. up to 10 users: $49/mo

2. 11–25 users: $99/mo

3. 26–100 users: $199/mo

4. 101+ users: call me

EDIT:

As anyone who has tried to buy a CRM will know, these prices are crazy low. Which is a good thing!

Re: Show HN: I made a CRM system to make sales fun

#94

Post by fernandotakai » Mon, Aug 26, 2019, 2:42 PM UTC

drikerf wrote: post #82

uptown wrote: post #79

Earlier quoted context omitted.

So if a firm with 50,000 employees signs up, you'll charge them $49? You should reconsider this pricing model because a client of any considerable size is both able and willing to pay for a product that is financially stable. $49 won't keep the lights on, and the fear of investing time and data into a system that won't survive financially due to poor pricing might scare off some potential customers.

I don't think that big of a firm will sign up. I'm building a CRM for small businesses and makers. I don't think that large firms would enjoy it.

yeah. if you have 50k employees, you are already using salesforce with a LOT of custom code/workflow.

a lot people seem to forget that there's a lot of b2b on the small-to-medium size.

Re: Show HN: I made a CRM system to make sales fun

#95

Post by grayed-down » Mon, Aug 26, 2019, 2:46 PM UTC

skrebbel wrote: post #27

A while ago I used Hubspot CRM for a bit. I think it's slow and quirky, and to me it's a big red flag how hard they make it to get the data out (or, well, 2 years ago at least). But Hubspot gets one thing right that I never understood other CRMs can't do. If Hubspot sees an email from name@company.com, they automatically make a new contact for that name, and a new organization for that company (derived from the @comp…

A client of ours bought a CRM on Codecanyon and I have to say that it's pretty impressive. It's called Perfex.

It's written in CodeIgniter and has a lot of hooks so we were able to trick it out quite extensively. And it will create a lead or contact if information is sent through a web form that you can create on the platform.

We created a curl interface that fronts several different forms that feed into the CRM including contact and registration forms on various different sites.

Re: Show HN: I made a CRM system to make sales fun

#96

Post by dgudkov » Mon, Aug 26, 2019, 2:48 PM UTC

rrggrr wrote: post #87

bbmario wrote: post #59

Earlier quoted context omitted.

What would you recommend for a mom and pop ecommerce? Trying to find something for a couple of friends, but everything is bloated and complex.

Pipedrive. Its not perfect and there are many situation where I would recommend differently, but it will meet you needs.

I confirm - Pipedrive is pretty good for SMB.

Re: Show HN: I made a CRM system to make sales fun

#97

Post by eitland » Mon, Aug 26, 2019, 2:49 PM UTC

drikerf wrote: post #82

uptown wrote: post #79

Earlier quoted context omitted.

So if a firm with 50,000 employees signs up, you'll charge them $49? You should reconsider this pricing model because a client of any considerable size is both able and willing to pay for a product that is financially stable. $49 won't keep the lights on, and the fear of investing time and data into a system that won't survive financially due to poor pricing might scare off some potential customers.

I don't think that big of a firm will sign up. I'm building a CRM for small businesses and makers. I don't think that large firms would enjoy it.

> don't think that big of a firm will sign up.

Better make sure they don't then so you won't have to support a large company that signed up because of the low price.

Re: Show HN: I made a CRM system to make sales fun

#98

Post by rrggrr » Mon, Aug 26, 2019, 2:52 PM UTC

skwoods98 wrote: post #62

skrebbel wrote: post #27

A while ago I used Hubspot CRM for a bit. I think it's slow and quirky, and to me it's a big red flag how hard they make it to get the data out (or, well, 2 years ago at least). But Hubspot gets one thing right that I never understood other CRMs can't do. If Hubspot sees an email from name@company.com, they automatically make a new contact for that name, and a new organization for that company (derived from the @comp…

I'm clearly biased (co-founder), but I'd suggest having a look at Nudge.ai. Does exactly what you're asking about.

Just added a nudge.ai account. Some feedback:

1. I'd like to see a zapier integration asap. 2. Consider a MixMax integration. Ping me if you want a contact there; or perhaps they'll catch this thread.

You can reach me at gardner ...\at/... hiredinsight ...\dot/... co

Re: Show HN: I made a CRM system to make sales fun

#99

Post by Jwarder » Mon, Aug 26, 2019, 2:55 PM UTC

rrggrr wrote: post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

Funny, but I bounced off of Pipedrive.com pretty quick. Why should I trust a product if they are too afraid to show me meaningful screenshots? They have more detail in the dinky little videos, but I don't want to just sit there for a few minutes just for a chance to see something slightly real.

The Wobaka "screenshots" are also obviously fake, but there is enough detail that they still give me a clear idea of what the intention is.

Re: Show HN: I made a CRM system to make sales fun

#100

Post by aschismatic » Mon, Aug 26, 2019, 2:59 PM UTC

I clicked because you said that you made something I'll "enjoy using." It made me interested to see what a CRM is. I can tell by visiting your site what purpose it generally serves, but nowhere did I find mention of what CRM stands for. Maybe you don't need to spell it out for your target market, but I think it would still be nice to establish the acronym for unfamiliar guests. To be fair, maybe I'm in the minority, as a quick web search provides me plenty of results clearly stating that it's "customer relationship management."

In any case, good luck with your business!