Datadog S-1
41–50 of 101 posts
Re: Datadog S-1
#42These are the two juiciest paragraphs for SaaS geeks: > We have a highly efficient go-to-market model, which consists of a self-service tier, a high velocity inside sales team, and an enterprise sales force. As of June 30, 2019, we had approximately 8,800 customers, increasing from approximately 7,700, 5,400 and 3,800 customers as of December 31, 2018, 2017 and 2016, respectively. Approximately 590 of our customers a…
I'd love to know their churn.
> Furthermore, our dollar-based gross retention rate, based on a cohort of all of our customers, has been in the low-to-mid 90% range as of the end of each of our last eight quarters.
> A further indication of the propensity of our customer relationships to expand over time is our dollar-based net retention rate, which compares our ARR from the same set of customers in one period, relative to the year-ago period. As of June 30, 2018 and 2019, our dollar-based net retention rate was 146%, and as of December 31, 2017 and 2018, it was 141% and 151%, respectively. We calculate dollar-based net retention rate as of a period end by starting with the ARR from the cohort of all customers as of 12 months prior to such period-end, or the Prior Period ARR.
Re: Datadog S-1
#43These are the two juiciest paragraphs for SaaS geeks: > We have a highly efficient go-to-market model, which consists of a self-service tier, a high velocity inside sales team, and an enterprise sales force. As of June 30, 2019, we had approximately 8,800 customers, increasing from approximately 7,700, 5,400 and 3,800 customers as of December 31, 2018, 2017 and 2016, respectively. Approximately 590 of our customers a…
Re: Datadog S-1
#44Re: Datadog S-1
#45Earlier quoted context omitted.
I've had a different experience with them - difficulty with setup and tracking ability, including a much more resource intensive approach than newrelic for collecting execution traces. While trying to resolve this emails went unanswered until one of my co-workers reached out in the public spotlight of twitter.
I had bad experiences with them too: http://sagemath.blogspot.com/2017/09/datadog-dont-make-same-...
Re: Datadog S-1
#46I'm in the middle of a bad experience with Datadog's billing/sales team. My monthly Custom Metrics usage wasn't being billed for because they said they didn't have a way to track it. Naturally my usage gradually increased because without the monthly bill increasing. When renewing a while back they went over my usage on phone and quoted prices, same usage profile as this month. Now this month my bill increased almost 400% and they said "oh we just soft-launched billing for this feature without notifying you". No heads-up when communicating with them that I wasn't actually being billed for my usage.
Still trying to get a refund for this curveball bill. Their sales team keeps forever escalating to management, leadership, and they say it has to be approved by a C-level. It's been over 20 days and they say it might take 2-3 more weeks before C-level makes a decision on credit or not. I've never heard of this many layers involved in something like this before with other companies.
Re: Datadog S-1
#47I've been meaning to learn how to read and understand an S1. Does anybody have any recommendations?
Re: Datadog S-1
#48Their financials on the surface and the growth look really good. Congrats to the whole DataDog team on this! I used it in my previous job and loved it. I love how quick they were to add support for new things and how easy it was to configure everything. Since they are a SaaS startup which deals a lot with data and compute, I wanted to see their infra cost. I was looking through the consolidated financials[1] and I di…
Infra costs would roll up into COGS since they're variable costs. So the line item for Cost of Revenue captures that I believe. G&A is for fixed costs.
G&A can also contain both fixed and variable costs. G&A is for operating expenses that can't be directly attributed to production.
Re: Datadog S-1
#49Earlier quoted context omitted.
In this case, Infrastructure Cost is part of Cost of Revenue (similar to COGS or Cost of Goods Sold). Cost of Revenue is defined on Page 61: > Cost of revenue primarily consists of expenses related to providing our products to customers, including payments to our third-party cloud infrastructure providers for hosting our software, personnel-related expenses for operations and global support, including salaries, benef…
Hey, thanks for that. I started reading through it and it seems like they are largely on AWS and have a $225 million 3 year commitment with them. > The table does not reflect the enterprise agreement and addendum for cloud hosting that we entered into with AWS in April 2019, or the AWS Agreement. Under the AWS Agreement, we are required to purchase an aggregate of at least $225.0 million of cloud services from AWS th…
Oh, my bad, I keep forgetting that the standard rules of "How not to go out of business by saying 'No'" do not apply to HN startups.
Re: Datadog S-1
#50Seems like more S-1 filings have been making it to the front page of HN. Is that because more people on HN are interested in them, or because there's been a recent uptick in S-1 filings? And if the latter, is there any reason?
> And if the latter, is there any reason? Recession fears