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Wireless Carrier Throttling of Online Video Is Pervasive: Study

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31–40 of 176 posts

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#31
post #4

I keep thinking I see this on my wired (Comcast) connection too. Stuff just behaves too strangely for it to be anything else. One video provider will get slow. Switch to the mobile connection and it's fine. Switch to another site on the wired connection, that's fine too. They've made it perfectly clear they're unhappy I won't pay them an extra $100+/month for 900 channels of crap over and over.

Same phenomenon for me in southern Ontario. My ISP (Start.ca) is using Rogers' infrastructure. Evenings equal poor streaming video performance on all sites despite an otherwise-perfect connection. If I connect to a VPN, video performance mysteriously improves instantly . If I were of a suspicious mind, I'd wonder if Rogers is pulling some backend shenanigans to discourage cord-cutting.

See my sibling comment for a possible explanation.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#32
post #20

If these streaming providers would actually provide consumers with effective tooling to determine if throttling is taking place, this would get a lot more traction. I fought with CenturyLink for 18 months collecting stats on overall network performance vs. throughput to YouTube because it was clear something was going on. It was a giant pain in the ass trying to come up with figures for YouTube.

Check out https://fast.com from Netflix. It's a speed test based off of Netflix's servers, so it will tell you your bandwidth to Netflix at any given time.

Then complain to your ISP if that doesn't match your advertised speed.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#33

I’m reminded of a comment I read a few days ago from someone that has their own small isp that said bandwidth was basically an inconsequential cost for them. Throttling like this is penny pinching of the highest order. How do we get the benefits of competition if every company is doing it?

Bandwidth to the internet is inconsequential. Bandwidth to your home (or phone) is the entire service the ISP is providing. Throttling saves on both.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#34
post #27
post #4

I keep thinking I see this on my wired (Comcast) connection too. Stuff just behaves too strangely for it to be anything else. One video provider will get slow. Switch to the mobile connection and it's fine. Switch to another site on the wired connection, that's fine too. They've made it perfectly clear they're unhappy I won't pay them an extra $100+/month for 900 channels of crap over and over.

This is your ISP being sneaky, but probably not in the way you think. This is what Netflix has been complaining about for years. Your ISP is purposely providing a too-small link to your video provider. So when a lot of people are using that provider, it gets slow. When you switch to another provider, or a VPN, you get to use a fast connection to that other VPN that isn't overloaded, and then a fast connection back to…

Not to mention, they can now go and ask that provider to pay them for the right to 'upgrade' their connection, to enable their customers to get what they are paying the ISP for.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#35
post #17

Wireless is a medium that is severely limited because of the laws of physics. I 100% support QoS. And by QoS I don't mean limiting video even if there's available bandwidth, I mean limiting it if other people are trying to use their connections reasonably.

Now, please explain why, in the case of contention, the user using video should get less than their fair share of the available capacity?

In part, because most video sites will adapt the stream to the achievable bandwidth.

In part, because if the throttle all bulk data transfers over some minimum size, all the time, most people are only going to notice on video streaming, since videos are the most frequent bulk transfers.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#36
post #32
post #20

If these streaming providers would actually provide consumers with effective tooling to determine if throttling is taking place, this would get a lot more traction. I fought with CenturyLink for 18 months collecting stats on overall network performance vs. throughput to YouTube because it was clear something was going on. It was a giant pain in the ass trying to come up with figures for YouTube.

Check out https://fast.com from Netflix. It's a speed test based off of Netflix's servers, so it will tell you your bandwidth to Netflix at any given time. Then complain to your ISP if that doesn't match your advertised speed.

When the advertised speed is "up to XX Mbps" and you occasionally do get those speeds, then what is the proper complaint? They are providing "up to" the speed purchased. It works very well in the provider's favor.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#37

I’m reminded of a comment I read a few days ago from someone that has their own small isp that said bandwidth was basically an inconsequential cost for them. Throttling like this is penny pinching of the highest order. How do we get the benefits of competition if every company is doing it?

Cable companies and wireless companies want to keep selling you your data multiple times. Internet fast enough for video eats in to selling you video. Wireless internet that can use WhatsApp for mms means you won't pay extra for more texts.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#39
post #34
post #27

Earlier quoted context omitted.

This is your ISP being sneaky, but probably not in the way you think. This is what Netflix has been complaining about for years. Your ISP is purposely providing a too-small link to your video provider. So when a lot of people are using that provider, it gets slow. When you switch to another provider, or a VPN, you get to use a fast connection to that other VPN that isn't overloaded, and then a fast connection back to…

Not to mention, they can now go and ask that provider to pay them for the right to 'upgrade' their connection, to enable their customers to get what they are paying the ISP for.

Yup, and in Comcast's case, when Netflix finally paid Comcast's ransom, the problem was suddenly fixed a few minutes later, because Comcast literally just had to reconfigure the router and plug in a second cable.

Re: Wireless Carrier Throttling of Online Video Is Pervasive: Study

#40
> AT&T Inc. throttled Netflix Inc. 70% of the time and Google’s YouTube service 74% of the time

> T-Mobile US Inc. throttled Amazon Prime Video in about 51% of the tests, but didn’t throttle Skype and barely touched Vimeo

> Choffnes says Verizon can’t restrict his ability to publish research and the companies that support him don’t influence his work.

Yet, missing from this article: any %'s from Verizon

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