Earlier quoted context omitted.
It's the danger of building your entire business on someone else's platform. Now Android is a bit more open than Apple's App store since on can install third party apps outside Google Play, but I personally always got an answer from Apple, even if it took 3/4 weeks, every-time there was an issue with a deployed application. Google? Unless you know somebody there or you are a big shot it's impossible to contact them,…
> It's the danger of building your entire business on someone else's platform. This is so often repeated but by this logic noone should write mobile apps.
Write your service as a web site, and have native apps for a better and more integrated user experience.
I see this as an extension of the way the web is supposed to degrade gracefully.