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Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

nytimes.com

31–40 of 66 posts

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#31
post #19

Do we know if this is a corporate social media team, or actual employees who volunteered? Many of the accounts claim to be warehouse workers. It's rare for a major corporation to lie about something like that so blatantly. I imagine that amazon employees didn't like the bad rep their company was getting for working conditions, and volunteered to respond on social media in an organized way. IF this is the case, then m…

I imagine... Not that.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#33

Nearly all entities in products and politics astroturf heavily. In the end it is a massive critical thinking lesson and adds much needed skepticism to the populace. The truth is the internet is teaching the biggest lesson ever in critical thinking and getting your information from many sources across spectrums, individuals, companies, countries, divides and more. Let's hope that people see it as a lesson and not some…

It’s great to talk about lessons in critical thinking for sophisticated first-world countries, but in third-world, poorly educated countries, people with poor literacy are being exposed to a firehose of propaganda.

The critical thinking lessons you mention are likely to come at the price of a massive loss of human life.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#34
post #19

Do we know if this is a corporate social media team, or actual employees who volunteered? Many of the accounts claim to be warehouse workers. It's rare for a major corporation to lie about something like that so blatantly. I imagine that amazon employees didn't like the bad rep their company was getting for working conditions, and volunteered to respond on social media in an organized way. IF this is the case, then m…

Supposedly it's normal warehouse employees that can opt to spend a portion of their shift responding to tweets. They're still getting paid their normal wage while they do this, and supposedly they're not provided with taking points, but their responses are universally positive. My guess is that it they were critical of Amazon while they're doing it then they probably won't be doing it much longer.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#35

I believe this article was triggered by this tweet: https://twitter.com/rulesobeyer/status/1161820065773182976?s...

That's like a god damned parody. A new response every time from a happy smiling human face. It's ok, Diana, we just want the truth to be heard, Diana, why don't you believe us Diana, I am treated well at work Diana, I am not beaten when I misbehave.

Join us Diana. Join us and be free.

Edit: oh my God. I made up the beatings comment on the spot. But one of the borg actually said something like this https://twitter.com/antipoetry/status/1162028572929855488?s=...

Edit2: oh whew obvious parody. Hilarious, nearly fell for it!

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#36
post #19

Do we know if this is a corporate social media team, or actual employees who volunteered? Many of the accounts claim to be warehouse workers. It's rare for a major corporation to lie about something like that so blatantly. I imagine that amazon employees didn't like the bad rep their company was getting for working conditions, and volunteered to respond on social media in an organized way. IF this is the case, then m…

I imagine... Not that.

If you read through the chain of tweets. There is one account that says "I'm Michelle", from a non-Michelle account.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#38
post #19

Do we know if this is a corporate social media team, or actual employees who volunteered? Many of the accounts claim to be warehouse workers. It's rare for a major corporation to lie about something like that so blatantly. I imagine that amazon employees didn't like the bad rep their company was getting for working conditions, and volunteered to respond on social media in an organized way. IF this is the case, then m…

It is somewhat more likely that the employees are doing it for the gift card and paid day(s?) off instead of any particular exemplary loyalty and love for their employer.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#39
post #37

I believe this article was triggered by this tweet: https://twitter.com/rulesobeyer/status/1161820065773182976?s...

It's hard to know what's real and fake. Some of the FC Ambassadors are definitely satire accounts.

The more 'real' looking ones seem to be through some application called Sprinklr.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#40
post #9

Whenever I see a news story about Amazon workers and robots, I'm reminded of Amazon's "workers in a cage" patent [1]. It has spawned a bunch of funny (or sad?) "Amazon Wagie Cage" memes as a result [2][3]... and even an art exhibit of a real-sized patent drawing [4]. Needless to say, I shop a lot less on Amazon these days and try to buy from other shops whenever possible. [1] https://www.seattletimes.com/business/ama…

Amazon's "workers in a cage" patent

You do realize that the cage is there to protect the worker, right?

If you think "worker in a cage, on top of a robot" is terrible, have you ever seen a construction crane? It is literally a robot with a cage in which a worker sits -- and just like the (never implemented!) patent from Amazon, the point of the cage is to protect the worker.

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