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Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

nytimes.com

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Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#21

Post by umeshunni »

wildrhythms wrote: post #13
lacker wrote: post #11

The NYT sure writes a lot of anti-Amazon stuff. I guess the Washington Post is their main competitor and it’s owned by Jeff Bezos so it makes sense.

Do you think NYT's article is inaccurate in some way?

You can be biased without being inaccurate.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#22

Post by westoque »

drawkbox wrote: post #17

Nearly all entities in products and politics astroturf heavily. In the end it is a massive critical thinking lesson and adds much needed skepticism to the populace. The truth is the internet is teaching the biggest lesson ever in critical thinking and getting your information from many sources across spectrums, individuals, companies, countries, divides and more. Let's hope that people see it as a lesson and not some…

> Let's hope that people see it as a lesson and not somewhere they can bask in their confirmation bias all day

While I agree that internet does teach critical thinking, it's also the the most dangerous. If you watch a video of Alex Jones on YouTube for example, I bet the recommendation engine would feed you similar items and would ultimately feed your confirmation bias. The machine learning is optimized for engagement and not necessarily to give you other views/perspectives.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#25

Post by harry8 »

lacker wrote: post #11

The NYT sure writes a lot of anti-Amazon stuff. I guess the Washington Post is their main competitor and it’s owned by Jeff Bezos so it makes sense.

The question is why is this story not covered by the Washington Post?

The answer involves the degree of editorial indepence they have and sheds light on the precise the motiviations of the world's richest man for buying a masthead newspaper.

Different people will draw different conclusions. I suspect there will be a majority leaning in one direction.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#27

Post by wastman »

ramphastidae wrote: post #20

Reading the Amazon employees’ responses in the Twitter thread made me feel physically ill. It’s pure propaganda, straight out of Russia’s 2016 playbook. If companies like Amazon will dominate in the future I don’t want to have kids.

I seriously doubt there's anything remotely grassroots about this. I find it unlikely that Amazon is lying about the fact that the employees running these twitter accounts are low level, but I also find it hard to believe that they wouldn't be instantly taken off for going off script.

Also notice that each tweet is sent out by sprinklr.

Re: Amazon Uses a Twitter Army of Employees to Fight Criticism of Warehouses

#30

Post by lacampbell »

drawkbox wrote: post #17

Nearly all entities in products and politics astroturf heavily. In the end it is a massive critical thinking lesson and adds much needed skepticism to the populace. The truth is the internet is teaching the biggest lesson ever in critical thinking and getting your information from many sources across spectrums, individuals, companies, countries, divides and more. Let's hope that people see it as a lesson and not some…

The truth is the internet is teaching the biggest lesson ever in critical thinking and getting your information from many sources across spectrums, individuals, companies, countries, divides and more.

I just did a quick check: 5% of the top 100 submissions on hacker news right now are from one information source - The New York Times. Hacker news does have some technical content as well, so the percentage would be higher if we only count political submissions.

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