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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

news.ycombinator.com

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Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#51

Post by reificator »

simonebrunozzi wrote: post #48

Congrats on launching, and good luck with your startup. Personally I am much more old fashion - I stubbornly don't want a CRM to remind me of keeping in touch. I want to have my own mind to tell me...

> Personally I am much more old fashion - I stubbornly don't want a CRM to remind me of keeping in touch. I want to have my own mind to tell me...

My own mind has proven itself incompetent at this task, so I'm good with a little assistance.

I was actually planning on re-reviewing Monica soon, so I'll add this to compare against. For me my goal is just about tracking what people enjoy or don't, what we last did, important developments in their lives, whether I've updated them on my own important developments, etc...

Just offloading all the things my brain has repeatedly failed at in favor of garbage like song lyrics or API documentation.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#52

Post by reificator »

atemerev wrote: post #42
ksun wrote: post #20

Earlier quoted context omitted.

There is a free tier now; we'll be building out the features of a premium tier ($7.99 / month) for other features. Since data is meant to be private and never shared, we're following a subscription model.

Why you are collecting personal contacts pervasively, then?

I mean, the app is meant to help organize your contacts, is it not?

If I see an app ask for my contact data without good reason, I'm immediately out in most cases. But they've got a good reason: it's what the app is supposed to do...

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#53

Post by atemerev »

reificator wrote: post #52
atemerev wrote: post #42

Earlier quoted context omitted.

Why you are collecting personal contacts pervasively, then?

I mean, the app is meant to help organize your contacts, is it not? If I see an app ask for my contact data without good reason, I'm immediately out in most cases. But they've got a good reason: it's what the app is supposed to do...

The app is "a personal CRM that reminds you to keep in touch". There are people that I want to keep in touch with (which I can add manually), and the rest of my contact list, who don't need any organizing.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#55

Post by Zaskoda »

A personal CRM should be federated. I shouldn't need to keep my friend's contact details up to date manually. If they run a digital address book of some kind, my software should just ask their software for the latest data and subsequently update my local data. This should be an open protocol like email or calendaring.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#56

Post by zhicong »

Ugh, I wish this existed before I went to build a simpler extension to help remember my Facebook friends better! (http://trybackstory.com - shameless plug)

It's great that you support all the social sites - it was enough work for me just to integrate private notes and tags into Facebook. If only I had put in more time into Backstory to turn it from a side project into a full-fledged product like yours!

One thing I don't like is how intrusive the sidebar integrations are. They take up so much space that I can no longer see the other content in the sidebar at first glance. The Messenger integration also doesn't seem to be working for me.

Congrats on launch! I'm going to start using Dex, hope it helps me keep up with friends in the next few weeks! :)

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#57

Post by michaelmior »

ksun wrote: post #22
michaelmior wrote: post #17

Sounds exactly like what Socialfly was doing several years ago. (Different Socialfly from what you'll find from a Google search now. I couldn't seem to find any trace of the Socialfly I'm referring to online.) Anyway, I did find that service helpful so I hope Dex works out.

Thanks for the note! Curious to hear more about Socialfly if you have any more info -- there have been a lot of attempts at a Personal CRM and always interested in learning from past examples.

I don't remember much about it tbh. It would import contacts and let you add birthday info and other personal details and schedule follow ups. I don't think it was anything groundbreaking tech-wise, but the concept seemed unique at the time.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#58

Post by caust1c »

Give me an option to pay and be more clear in your data policy and maybe I'll give it a shot.

I've been wanting something like this for a while but the privacy policy is pretty vague and far too broad for me to trust a service like this:

https://getdex.com/privacypolicy

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#59

Post by hkmurakami »

lifeisstillgood wrote: post #23

Oh my god I have had the same idea and have hacked on the first pass. Yes. Keep going ! It's a good idea. 1. Tiny bit confused over whether I was signing up or logging in. 2. I can't read their names on my phone (portrait mode). Landscape is ok. Maybe reduce the font size or something 3. What's the algorithm for displaying the recommend "get in touch"? Some people are friends I have a beer with some Inhomestly can no…

Had this idea in 2013, and I'm happy someone's taken the plunge to go all in on it!

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#60

Post by rudedogg »

AIME15 wrote: post #5

> Add "Dex for Chrome"? >> It can: >> Read and change all your data on the websites you visit No thanks

Not sure what functionality their extension has, but this is pretty hard to avoid. To run javascript you can basically do whatever you want — so the browsers let users know that. I wish the security could be more fine grained, but I’m not sure that’s possible.

Edit: Looked at the extension and maybe it could limit itself to social network domains though.

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