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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

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11–20 of 147 posts

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#11
Great stuff!

I've been thinking about a way to solve the exact same problem on and off for a long time (I'm terrible at proactively keeping in touch with friends).

My original solution was the same as yours, but it quickly broke down for me because I just couldn't get all of the data (in particular when I last talked to someone) into the app. I imagine you'll face the same challenge.

Two approaches have worked well for me though...

1. a dumb version of Dex. Basically just a list of friends/acquaintances and a periodic reminder (weekly, monthly, quarterly) to make sure I'd been in touch

2. a weekly prompt to reach out to anyone who fits a certain set of criteria. For example, "send a message to the last person you met at a networking event" or "reach out to the contact you'd be most likely to recommend for a marketing role"

Weirdly, the latter version has been way better for me at maintaining and growing relationships outside of my closest circle of friends. Especially on the professional side of things.

If you want to chat more about my experience or the problem in general, my email is in my profile and I find this super interesting :)

Good luck!

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#12
post #7

Comparison with Monica?

Overall: Dex isn't open source, but integrates with your Google Calendar, has a Chrome extension that integrates with social media workflows. We're definitely solving a similar problem, and in the past I was a user of Monica until I found it too much work to keep up with. Monica notably does have more fields and performs functions (like journaling) that Dex does not.

Keep up the good work. Some HN types beg for freeware and yet wonder why they cant escape the rat race. Quality software should be rewarded and should not be free of cost.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#13
I really, really need something like this in my life. In a previous life, I ran for political office and raising money would have been so much easier if I had kept those contacts warm over time. Big problem here is that it requires Google Contacts. Do people actually use that? Phone/FB contacts would be much more useful in my book.

I actually was just thinking about this type of product just yesterday while walking around a part of the city I've never been to -- how cool would it be to proactively shoot folks a text whenever I'm in their part of town (determined by GPS)? I end up doing this manually and I always forget folks until it's too late.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#14
Funny coincidence, just today I was toying around with Monica and looking around for another person CRM.

I'm a bit frustrated by the lack of features in Monica.

What I want is this, reminders to stay in contact with someone. I want a notification to appear on my phone saying something like, "hey you told us to stay in touch with Bob every month, click to open WhatsApp and message them." Or slack, text, email, etc.

I also want a central location for all my contacts and info about this. Notes, when we last got in touch and how we communicate (messenger, slack, email, LinkedIn, etc.) I really want it to stay synced with iCloud, Google, Next loud, etc.

I want as much automation as possible.

Every CRM I've looked into seems to revolve around a lot of manual work.

I'll have to give getdex a try.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#16

I really, really need something like this in my life. In a previous life, I ran for political office and raising money would have been so much easier if I had kept those contacts warm over time. Big problem here is that it requires Google Contacts. Do people actually use that? Phone/FB contacts would be much more useful in my book. I actually was just thinking about this type of product just yesterday while walking a…

Doesn't every Android phone sync to google contacts by default?

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#17
Sounds exactly like what Socialfly was doing several years ago. (Different Socialfly from what you'll find from a Google search now. I couldn't seem to find any trace of the Socialfly I'm referring to online.) Anyway, I did find that service helpful so I hope Dex works out.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#18

Funny coincidence, just today I was toying around with Monica and looking around for another person CRM. I'm a bit frustrated by the lack of features in Monica. What I want is this, reminders to stay in contact with someone. I want a notification to appear on my phone saying something like, "hey you told us to stay in touch with Bob every month, click to open WhatsApp and message them." Or slack, text, email, etc. I…

[deleted]

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#19
I'm confused; it goes beyond the big, GP social networks by focusing on more meaningful relationships (how?) but I create them by pulling directly from these sources of relationships?

What exactly is a "personal" CRM that doesn't focus on selling? A curated address book?

>> Most people realize the value and fulfillment that come from maintaining relationships, but occasionally still fall out of touch due to forgetfulness

I think these is the fundamental premise that I don't personally agree with; the value of the relationship is what keeps you engaged. It's not simple forgetfulness that causes you to lose touch - you are prioritizing other activities over the relationship.

This doesn't seem right or make me feel good though; it makes me seem like a self-centered jerk, so can't be true - I must be lacking (yet more) networking applications that "promote keeping in touch".

I think there is opportunity for very specific purpose networking tools, like linkedin before they decided to be a general-purpose social network or centered around communities and activities. I don't think "relationships" is specific enough, unless you're focusing on physical relationships like dating or hookups.

Also, the amount of private information you're asking to expose right out the gate is a non-starter for me. If it's curated (and thus meaningful) make your on-boarding & setup reflect this. I realize it's largely due to eas-of-use, but to me the process is a giant data vacuum.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#20

How do you plan to make money? Right now everything seems to be free. I'm asking because I hate to be surprised after investing time to curate a CRM.

There is a free tier now; we'll be building out the features of a premium tier ($7.99 / month) for other features. Since data is meant to be private and never shared, we're following a subscription model.
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