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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

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Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#1
Hi HN!

I’m Kevin, founder of Dex (https://getdex.com/). Dex is a personal CRM that reminds you to keep in touch with people you might otherwise forget.

I started working on Dex because I felt like I was falling out-of-touch with people I cared about. I wanted to be aware of “how long it had been” and more proactive about maintaining my relationships.

Looking to solve this problem, I tried data tools like Airtable, Notion, and Google Sheets. It was easy to setup a sheet to track relationships, but I eventually found these tools difficult to keep up with. I’d end up procrastinating on updating my records and would rarely find the time to revisit them.

Dex is a personal CRM that aims to be simple, intuitive, and accessible. To get started, users sign up for a web application that connects with their Google contacts and calendar (and optionally Facebook and LinkedIn data). With this information, Dex suggests people to contact every day. Over time, these suggestions become better as users customize how frequently they’d like to reach out.

Dex includes the functionality you might include from a CRM: logging notes, setting reminders, and organizing contacts. A feature which makes Dex unique is a Chrome extension, which allows you to view relationship history and add people without leaving social networking sites like LinkedIn, Messenger, Twitter, and Facebook.

Most people realize the value and fulfillment that come from maintaining relationships, but occasionally still fall out of touch due to forgetfulness. Dex helps these people with a system of regular reminders to keep in touch. I’ve noticed many people already have their own ‘system’ for managing relationships, and I’m always interested in hearing about different people think about dealing with staying on top of relationships.

I’d also welcome any other feedback about Dex! Feel free to also email me directly at kevin [at] getdex [dot] com. Thanks for your attention! :)

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#3

Cool! I keep a personal CRM in Airtable. But, my biggest problem is that it doesn't have an awareness of when I contact people (e.g., via email, messenger, Whatsapp, Twitter, etc). How do you plan on addressing this with Dex?

Right now we do this with the Chrome extension (you can have a panel in Twitter / Messenger without leaving the page). The calendar integration also helps if you use calendar invites, but that isn't relevant to all interactions. Email is on the roadmap.

For other channels like Messenger and Whatsapp, a big constraint is no API for messages. Making an integration for these channels the 'right way' is a challenge we're still working on -- we could ask for user credentials but that doesn't seem like a great long-term solution.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#6
An open-source alternative, Monica, has been discussed before:

* (2018) "Monica – Personal CRM, Remember everything about friends and family" -> https://news.ycombinator.com/item?id=18318547

* (2017) "Show HN: Monica, an open-source CRM to manage friends and family" -> https://news.ycombinator.com/item?id=14497295

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#7

Comparison with Monica?

Overall: Dex isn't open source, but integrates with your Google Calendar, has a Chrome extension that integrates with social media workflows.

We're definitely solving a similar problem, and in the past I was a user of Monica until I found it too much work to keep up with. Monica notably does have more fields and performs functions (like journaling) that Dex does not.

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#8
post #6

An open-source alternative, Monica, has been discussed before: * (2018) "Monica – Personal CRM, Remember everything about friends and family" -> https://news.ycombinator.com/item?id=18318547 * (2017) "Show HN: Monica, an open-source CRM to manage friends and family" -> https://news.ycombinator.com/item?id=14497295

Thanks for bringing this up! Monica is definitely an inspiration for what Dex is working on. I think it'd be fair to characterize two main contrasts: 1) Dex is for relationships that are both professional and personal 2) tries to be more integrated with existing workflows (using your calendar)

Re: Launch HN: Dex (YC S19) – personal CRM that reminds you to keep in touch

#9
post #6

An open-source alternative, Monica, has been discussed before: * (2018) "Monica – Personal CRM, Remember everything about friends and family" -> https://news.ycombinator.com/item?id=18318547 * (2017) "Show HN: Monica, an open-source CRM to manage friends and family" -> https://news.ycombinator.com/item?id=14497295

Downvoting any “open source alternative” to anything as those are usually crapware.
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