Earlier quoted context omitted.
Its a matter of principle though. Droogie hasn't done anything wrong, and is receiving fines due to errors made by the DMV. You're right that when faced with a choice between acting on principle vs acting pragmatically/for one's own benefit/convenience/need, people often don't have the luxury of (or patience for) choosing the former. But it's nice to see when someone does.
TBH it's a very silly principle to fight for: "I DEMAND YOU HAVE NO BUGS!" And the DMV could just as well argue "Sorry, the bug is that we never should have accepted your NULL plate application in the first place, so we'll send you a non-vanity plate".
The suggestion in the latter half of your comment is notable in that that's not what they said or offered. They don't even seem to have offered any recompense, which could at least be seen as a reasonable middleground (though still a compromise for Droogie who is denied his vanity plate post facto)