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Apple Is Locking iPhone Batteries to Discourage Repair

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171–180 of 259 posts

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#171
post #38

Earlier quoted context omitted.

Don't go buy a BMW anytime soon. Have to recode the battery, and it's been that way for years.

Even Chrysler is doing things like this. I had a hitch installed, super simple, all of the wires etc plug in to the appropriate places, but if you want to actually use the break lights, you need to visit the dealership to flip a boolean flag somewhere, otherwise the lights just don't work.

brake.. I suppose.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#172

Despite all the HN comments, Apple's made an absolute killing and charges FAR FAR higher margins for their products in part because they design them so normal people don't get totally f'd over. And yes, the scam of a trash after market battery to make the iphone battery life look good is well known. And guess how many parents and grandparents then go to apple to "fix" something that has nothing to do with Apple? The…

> And yes, the scam of a trash after market battery to make the iphone battery life look good is well known. And guess how many parents and grandparents then go to apple to "fix" something that has nothing to do with Apple?

This very situation happened right in front of me while I was waiting at the Apple store to pick up my 4yo 6s after a screen repair.

A helpless woman had strange issues with her new iPhone. Turns out it was a “refurbished” phone from a shady shop. The Apple guy went through half an hour of diagnostics and calmly explained all the little details (manufacturing date, battery cycles, actual mAh, various parts misbehaving and reporting obviously bogus information to the diag tools) that had no way of adding up, which led to the conclusion that she had been scammed (although he could not be sure so he never stated it as such).

As it turns out, no, you can’t get a brand new iPhone X for less than 200€.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#173
post #147
post #132

Earlier quoted context omitted.

Show a warning, click ignore and be happy. Display battery information regardless.

This. I bought a second hand phone off some guy who does phone repairs in my area. Didn't realize the fingerprint reader did not work until a few days later as I had never owned a phone that new that had one and did not know it was supposed to work. When I looked on the internet it seemed that the reason was the home button was swapped out but without taking the chip that ties it to the phone with it from the old but…

I can't see the similarity to a battery though.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#174
post #165

Earlier quoted context omitted.

Apple doesn't want their customers to get f'd over you say? You might want to check out Luis Rosmann's videos, a famous Apple repair geek who fixes for cheap the products Apple themselves misdiagnose[1] in order to rip off their customers[2]. [1] https://www.youtube.com/watch?v=V7RXJP4mxCc // teenager's MacBook's display is not working correctly so Geniuses tell him he needs a new motherboard replacement while Luis d…

Nothing in your sources indicate there's intention in Apple driving folks towards these repairs. Geniuses don't work on commission, they have zero incentive to tell people to fix things they dont need to. I think this is a Hanlon's razor situation where you're assuming Apple is malicious when really it's just lack of knowledge on behalf of some Geniuses.

No one is claiming that apple is training their geniuses to intentionally guide people to more expensive repairs. In fact they are accusing apple of a lack of adequate training, These guys just don't know that what they're saying is untrue. Apple's failed to train their technicians to repair anything. all they can do is replace.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#175

Despite all the HN comments, Apple's made an absolute killing and charges FAR FAR higher margins for their products in part because they design them so normal people don't get totally f'd over. And yes, the scam of a trash after market battery to make the iphone battery life look good is well known. And guess how many parents and grandparents then go to apple to "fix" something that has nothing to do with Apple? The…

Apple doesn't want their customers to get f'd over you say? You might want to check out Luis Rosmann's videos, a famous Apple repair geek who fixes for cheap the products Apple themselves misdiagnose[1] in order to rip off their customers[2]. [1] https://www.youtube.com/watch?v=V7RXJP4mxCc // teenager's MacBook's display is not working correctly so Geniuses tell him he needs a new motherboard replacement while Luis d…

In both these cases had the actual hardware ever made it to the Apple repair depot (which has more expertise than the average Apple Genius and is not located on the back of the store, contrary to what Luis may think) then they undoubtedly would have come to the same conclusion that Luis did about the ease of the repair, and would have charged accordingly.

What Luis heard from the store was a preliminary estimate, not a final bill.

While Luis is certainly a master-level expert on repairs (of course he could easily find cherry picked examples that could fool a Genius), in my opinion he is a classic example of an Apple hater and comes to this with a strong bias and a highly self interested agenda which includes 1) promoting his repair business and 2) creating juicy “gotcha” clickbait for his YouTube channel.

Which is a fantastic chance btw... despite what I’ve said it’s a great channel for learning a lot about hardware repairs.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#176
post #161

Earlier quoted context omitted.

That is not how I would rephrase it. And that is simply not true what you claim. Simply replacing the fingerprint scanner does not allow any access. The moment the phone is off the phone will require a password entered manually. Unless you suggest an actor can replace a home button all while not powering down the phone and I suppose that is possible but that to me would seem state level actor and they probably have o…

One possible attack would be to replace the sensor with one that records the fingerprint the next time you authenticate. And then in the future it could “replay” the fingerprint image to the SEP (secure coprocessor). If it were really Apple’s intention to prevent you from servicing your device, would they only disable the Touch ID sensor? Why wouldn’t they make the whole device inoperable, rather than make you suffer…

What installing a malicious fingerprint scanner buys you is that you can unlock the phone. Which means all you have to do is require the user to unlock the phone (e.g. with a PIN) to activate the new fingerprint scanner. That protects the data that was already on the phone when the new fingerprint scanner is installed.

And as for future use of the phone, that's already hopeless, because if you have the capability to fabricate a rogue fingerprint scanner, install it in the phone and unlock the phone to activate it, you could just keep the original phone and replace it with a fully rogue phone that you've copied the original data to.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#177

Despite all the HN comments, Apple's made an absolute killing and charges FAR FAR higher margins for their products in part because they design them so normal people don't get totally f'd over. And yes, the scam of a trash after market battery to make the iphone battery life look good is well known. And guess how many parents and grandparents then go to apple to "fix" something that has nothing to do with Apple? The…

Apple doesn't want their customers to get f'd over you say? You might want to check out Luis Rosmann's videos, a famous Apple repair geek who fixes for cheap the products Apple themselves misdiagnose[1] in order to rip off their customers[2]. [1] https://www.youtube.com/watch?v=V7RXJP4mxCc // teenager's MacBook's display is not working correctly so Geniuses tell him he needs a new motherboard replacement while Luis d…

Louis Rossman isn't really the best source for unbiased information: https://old.reddit.com/r/apple/comments/9pow06/louis_rossman...

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#178

Earlier quoted context omitted.

One possible attack would be to replace the sensor with one that records the fingerprint the next time you authenticate. And then in the future it could “replay” the fingerprint image to the SEP (secure coprocessor). If it were really Apple’s intention to prevent you from servicing your device, would they only disable the Touch ID sensor? Why wouldn’t they make the whole device inoperable, rather than make you suffer…

What installing a malicious fingerprint scanner buys you is that you can unlock the phone. Which means all you have to do is require the user to unlock the phone (e.g. with a PIN) to activate the new fingerprint scanner. That protects the data that was already on the phone when the new fingerprint scanner is installed. And as for future use of the phone, that's already hopeless, because if you have the capability to…

I am not sure I follow. (Edit: there is more to the threat model than the scenario that the device is being broken into outside of your possession. Consider just a fake part that pretends to authenticate you but sends a fixed fingerprint image or embedding or whatever to your SEP. You wouldn’t know but someone else could get into your device.)

But each device has a unique encryption key that is implemented in hardware. The flash storage cannot simply be moved to a new device. Cloning the storage and the hardware key is assumed to be significantly harder (and more costly) than replacing the sensor with something similar-looking (see any number of Chinese knockoffs).

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#179
post #161

Earlier quoted context omitted.

That is not how I would rephrase it. And that is simply not true what you claim. Simply replacing the fingerprint scanner does not allow any access. The moment the phone is off the phone will require a password entered manually. Unless you suggest an actor can replace a home button all while not powering down the phone and I suppose that is possible but that to me would seem state level actor and they probably have o…

One possible attack would be to replace the sensor with one that records the fingerprint the next time you authenticate. And then in the future it could “replay” the fingerprint image to the SEP (secure coprocessor). If it were really Apple’s intention to prevent you from servicing your device, would they only disable the Touch ID sensor? Why wouldn’t they make the whole device inoperable, rather than make you suffer…

> Why wouldn’t they make the whole device inoperable, rather than make you suffer a minor inconvenience by having to use a passcode?

They did by mistake: https://support.apple.com/en-us/HT205628

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#180

Earlier quoted context omitted.

One possible attack would be to replace the sensor with one that records the fingerprint the next time you authenticate. And then in the future it could “replay” the fingerprint image to the SEP (secure coprocessor). If it were really Apple’s intention to prevent you from servicing your device, would they only disable the Touch ID sensor? Why wouldn’t they make the whole device inoperable, rather than make you suffer…

What installing a malicious fingerprint scanner buys you is that you can unlock the phone. Which means all you have to do is require the user to unlock the phone (e.g. with a PIN) to activate the new fingerprint scanner. That protects the data that was already on the phone when the new fingerprint scanner is installed. And as for future use of the phone, that's already hopeless, because if you have the capability to…

> replace it with a fully rogue phone that you've copied the original data to

How? This would require decrypting the data, wouldn't it?

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