Live data from Hacker News

Apple Is Locking iPhone Batteries to Discourage Repair

ifixit.com

21–30 of 259 posts

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#21
post #16

Earlier quoted context omitted.

How is it anti-competitive if the swapped battery works perfectly fine? Who cares about what the battery status page says?

A company that cares about eroding trust in third-party repairs shops getting blamed for ripping off their customers when the battery still reports as broken.

It’s not reporting as broken; it’s just reporting as “not our problem if it fails.”

The Right-to-Repair discussion often ignores a key problem companies have: figuring out whether a device is under warranty (i.e. whether they’re obligated to repair the device for free) when it’s submitted for repair.

Some repairs make themselves obvious, and so make the removal of warranty obligation obvious. Other repairs—like third-party battery replacements, done following the Apple process for repair and with Apple OEM components—make the warranty status of the device illegible. If the phone accepted a new Apple OEM battery without saying anything about it, the user might be misled into thinking that the device is still under warranty. But it’s not. It’s been repaired by a non-authorized third-party. It’s no longer Apple’s fault if the device breaks, because that third party may have screwed things up inside the device in any number of ways.

This is, in a sense, a “chain of trust” thing. It’s the same reason Chromebooks have that on-boot warning in development mode. The user needs to be aware that the chain of trust between the OEM and the end-user has been broken; and that, when that happens, anything may potentially have been done to the device.

That’s not to argue against Right-to-Repair. Non-authorized third-party repair shops should have every right to operate as businesses, and end-users should have every right to do business with them. But Apple also should have every right to warn users that the chain of trust has been broken—because it has. The user knowingly broke it themselves! (And, of course, Apple shouldn’t have the right to misconstrue breaking the chain of trust as anything more than that. The battery health is unknown because it’s not an Apple-certified repair, certainly; but that doesn’t mean that the battery is bad, and it would be anti-competitive to claim that.)

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#23
post #5

To be clear, you can replace the battery with whatever battery you want, it will just show a message saying it can't be verified as an Apple battery. The only user impact is being unable to see battery health. I don't even think I can see my battery health on my Android so I don't see it as a big deal, but definitely not great if they are hiding this functionality for no reason.

It won’t be for no reason. If their battery health tightly calibrated to report on Apple’s OEM battery, it could provide misleading information about third-party batteries. My guess is that Apple is bored of dealing with complaints about devices which have been modified by third parties.

My guess is Apple is bored of truly innovating and now has to resort to nickle-diming customers to hit quarterly numbers.

Tim Cook put on his "Make Changing Batteries Expensive Again" hat.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#24
I am going to pay 49€ for iPhone 6 original battery replacement in coming weeks. It’s still many times cheaper than buying new phone. Ifixit wants 20€ only for compatible part, so I think, Apple’s 49€ inclusive half hour technician work is very good deal.

I work as an electrical engineer and understand Apple’s position very well. Nobody wants, that user try to service their devices. Some get lucky and device works fine, but majority end up wanting free support for their failures. Especially when YouTube is full of tutorials teaching untrained folks how to do even complicated repairs. Without proper skill it ends up very quickly in a disaster <- see this daily in my job.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#25
post #17

If one doesn't want such "user hostile" hardware one shouldn't buy Apple products. They are legendary, especially lately in the last few years for such choices. Until a right to repair law is passed, there's nothing we can do and Apple will fight that tooth and nail. The best thing for people who care about such things to do is not to buy Apple products and fight for the law.

Apple is user-hostile when it comes to repairing hardware. Google is user-hostile when it comes to spying on users.

What’s a person to do?

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#26
post #5

To be clear, you can replace the battery with whatever battery you want, it will just show a message saying it can't be verified as an Apple battery. The only user impact is being unable to see battery health. I don't even think I can see my battery health on my Android so I don't see it as a big deal, but definitely not great if they are hiding this functionality for no reason.

Canon do the same; third party batteries in some cameras don't even show you remaining charge.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#28
post #5

To be clear, you can replace the battery with whatever battery you want, it will just show a message saying it can't be verified as an Apple battery. The only user impact is being unable to see battery health. I don't even think I can see my battery health on my Android so I don't see it as a big deal, but definitely not great if they are hiding this functionality for no reason.

It's a very big deal to me. Apple needs a good smack to their financial jaw. This is ridiculously anti-consumer and it utterly pisses me off.

So we going with "lock down the hardware and software" anti-consumer Apple, or "spy on everything" anti-consumer Google?

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#29
post #12
post #2

>>"Technically, it is possible to remove the microcontroller chip from the original battery and carefully solder it into the new battery you’re swapping in, restoring the Battery Health feature—but the procedure isn’t for the faint of heart, and it’s an unreasonable requirement for any repair, much less something as simple as a battery swap." it seems a razor and a low wattage solder iron will fix it. and im guessing…

I wonder if micro fluctuations in battery output voltage and current (due to manufacturing variations) could be used to 'fingerprint' a battery. Encrypted transmission of this fingerprint between the battery chip and the OS = invalidate the battery if the fingerprint suddenly changes.

I imagine that's not feasible when you consider battery decay.

Re: Apple Is Locking iPhone Batteries to Discourage Repair

#30
post #23

Earlier quoted context omitted.

It won’t be for no reason. If their battery health tightly calibrated to report on Apple’s OEM battery, it could provide misleading information about third-party batteries. My guess is that Apple is bored of dealing with complaints about devices which have been modified by third parties.

My guess is Apple is bored of truly innovating and now has to resort to nickle-diming customers to hit quarterly numbers. Tim Cook put on his "Make Changing Batteries Expensive Again" hat.

FWIW, Apple is making a huge push into services. Services revenue is dependent on a large installed base, rather than quarterly unit sales. This gives them a huge incentive to make sure customers have a great experience for as long as possible after purchase (on top of just wanting to make their customers happy). If they're doing this, there's probably a pretty good reason for it.
Post reply on HN