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Slack was down

status.slack.com

131–140 of 243 posts

Re: Slack was down

#131

This is becoming so often it's embarrassing really. The way it's handled in the app is also not ideal to say the least - only indication that something is wrong is that the text you are trying to send is greyed out.

Eventually the status bar appears saying they're having an issue.

Yep, and from the status message, you can get to Twitter inside the Slack client and read memes directly from Elon Musk's timeline instead of going through your organization's dedicated meme channel.

Re: Slack was down

#132

Since twitter went down the other week hackernews is now the primary 'is it down?' news site.

I use https://downdetector.com/ I've often experienced issues with sites that say "everything's sunshine and rainbows" on their status pages, only to find that many other customers are experiencing the same problem.

Except that time when cloudflare took down even the downdetector.

Re: Slack was down

#133
post #27

" Some workspaces might be experiencing issues with messages sending and loading." (emphasis mine) Is that marketing-speak to lessen the loss of trust?

I know nothing about Slack's infrastructure, but in practice Slack issues affect different workspaces differently. I always imagined that a workspace resides in just one of many "clusters" (at the very least, maybe paid/enterprise vs free are separate?). Just speculation though.

Re: Slack was down

#134

Earlier quoted context omitted.

10+ electron apps seems excessive, what other Electron apps are you running? I think Slack is the only one I'm running (that I know of)

I run VSCode, Slack, Discord, GitHub, and my company's own app. There are others out there that I would use but my memory pressure is already too high.

Plenty of popular project management / task-tracking tools are very memory heavy too, and also so slow to load that one's reluctant to close their tab(s). Plus if I close them I sometimes have trouble finding WTF I need again. Jira, Asana, both major offenders. Can easily eat many hundreds of MB of memory. It's entirely fucking absurd for what they do and the content they deal with. Harsh (and harsher) language justified.

Re: Slack was down

#135
post #81
post #76

Earlier quoted context omitted.

2GB of RAM use for 6 open tabs in Slack is pretty awful, their desktop client has set the bar to compete with Slack on performance very low. This abusive resource usage has created a dislike of Slack among a subset of its users.

They actually just fixed that in 4.0: https://slackhq.com/introducing-a-more-efficient-slack-deskt... I'm currently sitting at 400MB total usage (including helpers) for 4 workspaces.

400MB? Not bad for a chat client that sends a few bytes of text.

Re: Slack was down

#136
post #67

My Android tests on my test device started failing at the same time. Is Slack app's background service flooding my network?

My charger blew the electricity off at the same time. Got back online without slack working, I thought I broke the internet

That's a cool post-mortem story, thanks for contributing!

Re: Slack was down

#137
post #76
post #68

Earlier quoted context omitted.

Wish we wouldn’t use such language, “sucks less” is highly subjective and your opinion but we don’t need to disparage Slack in order to make a point that alternatives like Zulip are available. Seems like especially poor tone on an outage thread... “Don’t kick them while they’re down” or something?

2GB of RAM use for 6 open tabs in Slack is pretty awful, their desktop client has set the bar to compete with Slack on performance very low. This abusive resource usage has created a dislike of Slack among a subset of its users.

I can honestly say that I have never checked or cared about how much RAM Slack uses. Or any other software for that matter. It's certainly not an issue that I'd use as the basis for deciding which team communication tool to use.

Re: Slack was down

#138
post #68

Earlier quoted context omitted.

Wish we wouldn’t use such language, “sucks less” is highly subjective and your opinion but we don’t need to disparage Slack in order to make a point that alternatives like Zulip are available. Seems like especially poor tone on an outage thread... “Don’t kick them while they’re down” or something?

Engineers grew up on chat (IRC, AIM/MSN/ICQ, Jabber/XMPP, etc.) and have opinions about what it should look and feel like. When a company raises billions for a product that feels like using dinky Fisher-Price software that you could have written better and gotten rich off instead, and moreover when their product is forced upon you by your workplace and it becomes a major distraction and headache... Ire, jealousy, hat…

I grew up with all of these and I have no issues with Slack. It's much more convenient and useful than any of the above.

Re: Slack was down

#139

This is becoming so often it's embarrassing really. The way it's handled in the app is also not ideal to say the least - only indication that something is wrong is that the text you are trying to send is greyed out.

True, it's really bad UX that cost me and a coworker each 30 minutes this morning. Nobody expects the backend to be completely reliable, but the client should be trustworthy when it comes to reporting the status of the backend.

Re: Slack was down

#140
post #66

Earlier quoted context omitted.

> then take a look at https://zulipchat.com/ for something that sucks less, and is open source software. I really want to like Zulip Chat. It has everything all the alternatives have + self-hosting, but as soon as they switched to their Electron client, it has become yet another resource hog that I have to put up with. I already have to put up with 10+ electron apps slowing down my Macbook. I shouldn't have to make s…

10+ electron apps seems excessive, what other Electron apps are you running? I think Slack is the only one I'm running (that I know of)

Well, on my Macbook I still have Slack (Since work colleges still use it) and I use Discord, Trello, Keybase, VS Code, Dropbox for Mac, Ledger Live, Skype, InVision Studio, Framer and Nylas Mail.

I just migrated off of and removed Atom, GitKraken and Github Desktop to only use VS Code but I don't think I am able to open Chrome or Firefox without it swapping out to my SSD. I have to kill two or three other apps to recover my RAM usage just to stop the constant freezing when using either browser. After sometime browsing the internet, I see a list of swap-files everywhere and eventually I run out of space.

So when I see another Electron app to use instead of Slack, I usually avoid it and I try to find another usable alternative if I can.

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