Earlier quoted context omitted.
ext4 is by far the most popular filesystem so supporting it is a necessity for that reason alone. Nothing to do with it being superior or special. The argument this article is making is that supporting additional filesystems is hard. The is meant to refute the allegation that it's trivial to add whatever other filesystems the OS supports.
No, that's the argument this article is supposedly making. But it's not actually making it. That's the problem. Filesystems are an abstraction and I expected to see some problems regarding a leaky abstraction or something, but the article doesn't mention anything like that. It mentions that dealing with hard disks is hard (which I believe, since they are flaky hardware). But dropbox didn't say "we won't be supporting…
That doesn't mean ext4 is problem-free, but it does mean that other filesystems have different problems that are not fixed by mitigations for ext4's quirks.