Live data from Hacker News

Amazon Warns Customers: Those Supplements Might Be Fake

wired.com

41–50 of 148 posts

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#41
post #40

Earlier quoted context omitted.

The doctrine of first sale means people can re-sell your products. It does not mean you have a right to do so on Amazon .

Or more to the point, you cannot claim they are being sold directly from the manufacturer.

Sure, but even if you're openly a reseller, Amazon doesn't have to let you on their platform.

They could say "we'll only let Apple sell Apple products here".

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#42
post #15

Amazon has a big counterfeit problem. The reviews are entirely gamed, so can’t trust those any more , even the 2-star or 3-star ones. So I recently dropped Amazon prime and ended up buying popular name brands. Even those you can get price matched with other retailers and Target even gives you 5% percent discount and BestBuy gives you points. Unless you are a person who is not mobile, there are several options now.

Enjoy price matching while you can. Nobody price matches craigslist for example and as Amazon trustworthiness dives towards craiglist levels one wonders if said policies will continue.

Nobody price matches Craiglist because Craigslist operates as a bazaar...

Best Buy and Target will price match eBay prices if sold by the product maker's ebay account.

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#43
post #4

You'd have to be insane to buy anything you'd put in your body from Amazon. Just this week I received an obviously used item that was "Shipped and sold by amazon.com" and sold as "new". I realize they're trying, but Amazon is clearly failing to control the tide of fakes that is infesting their storefront. I find that for almost anything I search for, the knockoff/fake is actually the Amazon "recommended" item.

> You'd have to be insane to buy anything you'd put in your body from Amazon. Just this week I received an obviously used item that was "Shipped and sold by amazon.com" and sold as "new".

I bought a new mp3 player from Fry's once which, oddly enough, turned out to be stocked with a sizeable music library already.

I'd still be pretty comfortable buying a candy bar from them though.

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#44

Amazon needs to stop with inventory comingling. They know it and refuse to stop, so they are culpable. I'm sure it would hurt their logistics to stop, but it also hurts cigarette companies to not advertise to children and we made that a law. It is ridiculous that you can order a supplement where it says "sold by Proctor and Gamble, fulfilled by Amazon" on the product listing, and then receive a counterfeit product th…

Or at least require a deposit for sellers of a non-insignificant amount, a hold on new seller payouts for up to 30-60 days and per-seller stickers on intake inventory so sellers of counterfeits can be rooted out better.

Also, allow product manufacturers who sell directly, to block other sellers on the platform for their products and handle reports for alike-named and-or brand confusing products.

Amazon does very little to actually do anything meaningful to limit counterfeit products.

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#45
post #8
post #3

For some foolish reason I had notifications turned on for the Amazon app... it recently offered me a deal on some sort of supplements that seemed kinda strange / made some weird claims. I had never even searched for any kind of supplement or even food / drug items before. Other offers were for what looked like seriously questionable quality things, that were semi related to items that I had searched, but looked like…

LockPickingLawyer (Youtube) has a series of videos on the poor quality of "Amazon Choice" for various locks. https://www.youtube.com/watch?v=Gflpf0DrCgw https://www.youtube.com/watch?v=kJ1_P5oqf6Y https://www.youtube.com/watch?v=RkdJti43IgU (Branded Amazon Basics) https://www.youtube.com/watch?v=w-bndzHmMfg https://www.youtube.com/watch?v=JtTneV8SaB0

Yeah I've seen some "Amazon Choice" suggestions that I have some area of knowledge in and I know those are not good products. Nothing deadly or dangerous, but as far as selling someone a good product, they're just not good.

While I don't doubt are selling well.... really suck, and I fear the difference is simply sales volume of purchasers who don't know ... due to a couple bucks difference from another product... or straight up sponsorship.

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#46

Amazon needs to stop with inventory comingling. They know it and refuse to stop, so they are culpable. I'm sure it would hurt their logistics to stop, but it also hurts cigarette companies to not advertise to children and we made that a law. It is ridiculous that you can order a supplement where it says "sold by Proctor and Gamble, fulfilled by Amazon" on the product listing, and then receive a counterfeit product th…

Or at least require a deposit for sellers of a non-insignificant amount, a hold on new seller payouts for up to 30-60 days and per-seller stickers on intake inventory so sellers of counterfeits can be rooted out better. Also, allow product manufacturers who sell directly, to block other sellers on the platform for their products and handle reports for alike-named and-or brand confusing products. Amazon does very litt…

> Also, allow product manufacturers who sell directly, to block other sellers on the platform for their products and handle reports for alike-named and-or brand confusing products.

They do have a program for this, I believe: https://brandservices.amazon.com/

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#49
post #14

Earlier quoted context omitted.

Amazon is busy shooting itself in the foot. The problem is, the gun is small and the foot is huge, so they probably don't feel it right now. Supplements (or really anything I put in my mouth) is one of a growing set of classes of items I won't buy on Amazon anymore. That probably doesn't result in much loss for Amazon right now, but what it does do is: 1. Makes me trust Amazon MUCH less, which means I'm much more lik…

Normally I'd just upvote and continue on my way but with the expectation that maybe someone from Amazon is reading and thinking "surely not everyone feels that way". We all feel this way. Inventory co-mingling will have major long term costs. If you think about it, it is pretty crazy how big of a reputation hit Amazon has taken in the last few years.

Likewise. I'm at a point where I just do not trust Amazon. I also pretty much only buy with Amazon as the seller, which in some cases is annoying because they seem to change to another seller a lot of the time. Only because if Amazon is the seller, returns are usually easier.

Even the Basics brand is just about worthless as far as anything technology/electrical as the quality is usually lower than the value on the price.

The irony is I'm finding the Prime Video selection more valuable than the shipping/buying experience lately.

Re: Amazon Warns Customers: Those Supplements Might Be Fake

#50

Earlier quoted context omitted.

"Supplements (or really anything I put in my mouth) is one of a growing set of classes of items I won't buy on Amazon anymore." How would you know that the vendors you are buying these items from aren't themselves buying from Amazon or other counterfeit vendors? Honest question, because I'd really love for there to be some way for consumers to verify the authenticity of what they're buying, but as far as I know there…

I often buy from Target or Costco.com, which have no 3rd party sellers that I'm aware of. Because of this, I assume that they are vetting their vendors and supply chain to minimize the reputation damage that counterfeits would cause. I also use Walmart.com, but I filter out anything sold by 3rd parties to make sure I'm buying something from Walmart's vetted supply chain. If shipping charges aren't prohibitive, I'll a…

Likewise, I've been looking at Walmart.com more often as well, but even there they seem to have other sellers. I'm unsure if their actual supply chain is any better or not though. Amazon really ruined it.

Aside: I'm also disappointed in Newegg at whatever point they started allowing third parties. Worse still is a number of the third parties list the same products as different items/codes so search is a pain sometimes until you select newegg as the seller.

Post reply on HN