Then let me try. I concede the GP's tone is off-putting. I don't watch John Oliver regularly because I generally find him more entertaining than informative. Yet I still think this piece is largely disingenuous claptrap.
Kevin Mims is not a moderate voice. He's a unique voice. A white man "in my sixties" with bylines with NPR and the NY Times who works a second job at a small bookstore and still finds time to turn out well-written longish-form essays. This is not a balanced piece. It is a piece with a skillfully deployed pro-Amazon shareholder-friendly anti-organized-labor agenda.
As someone who is critical of Amazon and believes it does not pay its warehouse workers a living sustainable wage and works systematically in ways that make society a worse place on balance, I am not surprised by anything Mims writes. I expect most workers get through their shift without getting sprayed with bear repellant or getting physically injured. I expect a lot of Amazon's warehouse employees to be grateful for the work (largely because they're not empowered to expect or demand better). These should be table stakes for any employer, large or small.
How long has Mims worked for Amazon? He tells us:
> I’ve worked about 70 shifts since I started at Amazon, and I still wouldn’t presume to offer myself as an expert on the conditions of the entire workforce.
Between 3 and 4 months?
How much longer does he expect to work for Amazon? Why is he swallowing his "litany of gripes"? What happens to him when one of the injury he acknowledges as inevitable ("warehouses are hazardous environments and, somewhere today, an Amazon employee is likely to be injured") finally strikes him?
Finally, this article misses a critical dimension of this issue. It certainly matters how Amazon treats its employees, especially those with the least negotiating power. But it also matters how Amazon presses the levers of power that help the market and government set constraints on companies' ability to tyrannize and exploit its workforce. Amazon management works aggressively to cripple unions. It is a topic covered by professional journalists fairly writing about the trials and tribulations of Amazon employees.