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Why are restaurant web sites so bad?

juliansanchez.com

111–120 of 124 posts

Re: Why are restaurant web sites so bad?

#111
post #101

Earlier quoted context omitted.

LaTeX isn't the only way you can "write once"; while there are LaTeX exporters for the formats mentioned, you can do the same with LibreOffice, which exports to Word, PDF, and HTML much easier than LaTeX docs do (LaTeX conversion usually requires three different tools, it's a simple Save As... or Export in LibreOffice).

True, but LaTeX's output is worth the effort of input.

[deleted]

Re: Why are restaurant web sites so bad?

#112
post #101

Earlier quoted context omitted.

LaTeX isn't the only way you can "write once"; while there are LaTeX exporters for the formats mentioned, you can do the same with LibreOffice, which exports to Word, PDF, and HTML much easier than LaTeX docs do (LaTeX conversion usually requires three different tools, it's a simple Save As... or Export in LibreOffice).

True, but LaTeX's output is worth the effort of input.

I've actually found LaTeX output more difficult to read; the margin is huge and the text is small. I'm just using the defaults from LyX, maybe they need tweaking to look good (though I thought the point of LaTeX was to avoid that necessity...), but in general the only thing I prefer is the typeface. The small size of the text and the wide margins that leave much of the paper blank do not appeal to me.

Re: Why are restaurant web sites so bad?

#113
post #104

Earlier quoted context omitted.

So ... why NOT be a dentist website designer, at least part-time? You know the business needs, you know the lingo of both (you're here, anyway) ... It sounds like a job that fills a needed niche! Better sites == more hits due to easier searching; there's a business case. I say go for it.

How does having a better website presence bring the dentist more money? I'm having a hard time answering that in a way a halfway decent VC wouldn't laugh at, and that includes your putative answer, because you don't need a glorious site to be found via search, just a site.

When I needed to get my wisdom teeth removed I googled local dentists and found one that had a decent website with an online contact form. I made my reservation through email. The only reason it isn't more common to do this yet is precisely because most websites are complete garbage. (Flash-only with no contact info is particularly common.)

Having a good website will get you a competitive advantage in the market segment I'm a part of. (And my segment, people who don't want to deal with automated call systems or dead trees of phone numbers is growing every day.)

Re: Why are restaurant web sites so bad?

#114
post #74

Because restaurant owners are barely figuring out what email is. How often do you go to restaurant websites vs. actual restaurants (not including Yelp or Google maps)? Truth is, they just don't matter. The cost of creating a website, even a $500 design over a CMS doesn't justify the cost. Also, a small business restaurant owner won't know how to operate a CMS. They just figured out email, remember? Worse, is that web…

> Because restaurant owners are barely figuring out what email is. That seems a bit condescending to restaurant owners? Rather, perhaps, they are so much in the real world, dealing with suppliers, cooks, kitchen equipment, waiters, decor, etc., that navigating the virtual (websites) is antithetical?

I don't think it's condescending, I think its accurate.

I didn't say they are too dumb to figure it out... I just said they are barely figuring it out, probably because of all the things you listed.

Re: Why are restaurant web sites so bad?

#115
post #74

Earlier quoted context omitted.

> Because restaurant owners are barely figuring out what email is. That seems a bit condescending to restaurant owners? Rather, perhaps, they are so much in the real world, dealing with suppliers, cooks, kitchen equipment, waiters, decor, etc., that navigating the virtual (websites) is antithetical?

I don't think it's condescending, I think its accurate. I didn't say they are too dumb to figure it out... I just said they are barely figuring it out, probably because of all the things you listed.

OK, point taken! I like what you say about an anti-CMS. I feel like the old Google Pages (and maybe new Google Sites?) were aimed this way, along with the what other posters mention (Let's Eat, Squarespace). The step of getting one's own domain name is a whole other thing, of course.

But I do really love the idea that there's a dialectic between the virtual world of websites/internet and restaurant work -- which is so deeply grounded in the physical. And that there's some meaning here, that these things do not reconcile well, and the lameness of the web presence of restaurants is a living manifestation of this disjunction.

Re: Why are restaurant web sites so bad?

#116
post #13

Earlier quoted context omitted.

it looks like most of your data came from crawling us (yellowpages.com)

I don't work for Factual, so I can't speak to that. Does Yellowpages.com have an API to access this data? I've worked with the Yellowbook API in the past, and wasn't that impressed.

Not yet

Re: Why are restaurant web sites so bad?

#117
Many - because they don't need a better online presence to get more business. Their tables are full - the only way to squeeze more profits is to charge more, possibly changing clientele, or act more efficiently, or both.

A cool website for reservations/tables/photos etc COULD be part of a themed restaurant or restaurant chain to differentiate them in the market... but for the most part, the food speaks for itself.

Re: Why are restaurant web sites so bad?

#118
post #86
post #25

Restaurants aren't unique offenders. Most physically extant businesses which can't transact online suck. Try your dentist's.

No matter how unique a restaurant's website is, it cannot satisfy a customer to that restaurant: only the food can. Thus there is little impetus for the restaurant to try to create a good experience online.

Food and service. Service is equally important.

mediocre food and superb service gets customers better than superb food with shitty service.

I can see see a way that ... nevermind, i'll just go do it rather than let someone beat me to it.

Re: Why are restaurant web sites so bad?

#120
post #104

Earlier quoted context omitted.

So ... why NOT be a dentist website designer, at least part-time? You know the business needs, you know the lingo of both (you're here, anyway) ... It sounds like a job that fills a needed niche! Better sites == more hits due to easier searching; there's a business case. I say go for it.

How does having a better website presence bring the dentist more money? I'm having a hard time answering that in a way a halfway decent VC wouldn't laugh at, and that includes your putative answer, because you don't need a glorious site to be found via search, just a site.

It really depends on what kind of dentist's ones are. If you are just a run off the mill dentist that takes care of mouth hygiene, then there is little incentive to make better website since you can probably better off doing local neighborhood direct marketing.

However if you are offering Cosmetic Dentistry, each new client can worth thousands of dollars and people will travel from their immediate surrounding to go reach your dentist practice.

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