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Employers are mining the data their workers generate

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Re: Employers are mining the data their workers generate

#51
post #26

Earlier quoted context omitted.

> a complete lack of understanding of people People? Human resources . You know, things you use up and discard, like any resource.

"Human People Department" doesn't sound quite as pithy.

Used to be called Personnel Management.

Re: Employers are mining the data their workers generate

#52
post #14

People keep forgetting that equipment and subscriptions are your employers property and data, not yours. They have the right to access anything they pay for without telling you. It's important to remain aware of this any time you do anything for work. Back before we had computers, there was nothing stopping a company from opening every memo that came through the mail room and recording every phone conversation and op…

> there was nothing stopping a company from opening every memo that came through the mail room I hope I'm misunderstanding this, because I read it as saying they can open your mail...which I thought was a felony taken very seriously.

As well as bugging your phone. I don't think companies were ever allowed to do that.

Re: Employers are mining the data their workers generate

#53
post #11
post #7

Is anyone familiar with what data Slack makes available to management? Can they see a nice breakdown of when I was online?

User ID, Username, Email, Account Creation, Account Type, Days Active, Messages Posted, Daily/Weekly Active Members, Daily/Weekly Members who Posted, % Public Messages, % Private Channel Messages, % Direct Messages. On a per channel basis you can see members who posted, members who viewed, changes in members who posted, reactions added, members who reacted, # messages posted, total membership count. Those are what I'…

The full enterprise version lets you export the entire message history.

Re: Employers are mining the data their workers generate

#54
The article presents the ideal of this technology, how it’s meant to gently improve productivity, guide training and alert about problem employees. Perhaps they are marketing to employers who haven’t yet jumped on the bandwagon, perhaps to non-US companies? But companies are little dictatorships and once you give top level managers this snooping capability, leaders can’t help themselves from making personal personnel decisions which erodes company talent. Instead of centers of excellence it creates centers of social compliance. I see a trend in VC backed valley companies, where this technology is well-entrenched, that favors inept-but-familiar culture, as long as your workplace data falls below the radar, you have a little expertise and you are above average social, then you have a job for life. But if you push your personal boundaries in the pursuit of excellence, and criss cross the harmonious flow of work-as-usual then you’re flagged and operating under negative management bias. This is because it requires management to be far more mature and impersonal than it’s reasonable to expect. The Scott Forstalls of the world are more likely to be driven out in favor of the nice guy who says nice things about your management style on Slack. It undermines the traditional go-get-em startup culture which helped the valley create great new technologies.

Re: Employers are mining the data their workers generate

#55
post #8

Earlier quoted context omitted.

This is what I really am having trouble understanding. How disconnected from reality do you need to be to think surveillance and converting to an open office is going to somehow increase retention of employees?

I'm guessing some salesmen sold them on this idea. Sometimes, Hanlon's razor works in reverse: don't attribute to stupidity what can be adequately explained by m̵a̵l̵i̵c̵e̵ marketing.

In this case, I think that's especially true, but maybe not from the perspective you intended: they were sold on the idea of reduced costs, and they're marketing the changes to their employees (and the public) as retention-improving changes, despite the bald-faced absurdity of such a statement.

Re: Employers are mining the data their workers generate

#57
post #5

The idea that McKesson does this, along with their completely tone deaf idea of adding open offices to increase retention, points to a bigger issue: a complete lack of understanding of people. These people running these companies are utterly detached from the reality that their work force lives day to day, such that they think implementing one of the most universally hated office schemes and mass surveillance are way…

> Such that they think implementing one of the most universally hated office schemes

I'not sure open offices are so unpopular in practice.

I suspect a handful of people with misophonia are passionately against them. A sizable minority think they makes work more fun, and the remainder are indifferent.

As someone who loathes them myself, I read all kinds of articles about how awful they are. But that's how news works: I'm a likely click for any article that vindicates my hatred of my stupid boss. So while I've seen plenty of surveys showing people complaining about it, I'm doubtful I'm seeing the same data management is.

I've simply never seen anyone really protest it. It's a small sample, but if I've worked with a hundred people, that predicts the real value is small. I even had a team that actively wanted management to remove the dividers when we had half-cubes, and I was the lone holdout!

Re: Employers are mining the data their workers generate

#58
post #5

The idea that McKesson does this, along with their completely tone deaf idea of adding open offices to increase retention, points to a bigger issue: a complete lack of understanding of people. These people running these companies are utterly detached from the reality that their work force lives day to day, such that they think implementing one of the most universally hated office schemes and mass surveillance are way…

"a complete lack of understanding of people."

As a former McKesson employee, i'd say you found the issue.

Re: Employers are mining the data their workers generate

#59
post #6

I know this is a cheap potshot, but who has a keyboard setup like that? https://images.wsj.net/im-90409?width=1260&size=0.6666666666... And the caption: Diana Hubbard, working from her home office in Texas, says she does not communicate about her private life on work devices at all. PHOTO: JONATHAN ZIZZO FOR THE WALL STREET JOURNAL

In my experience I've yet to encounter a USB switch that will forward the LCD display data properly to the G15 keyboard. Although, I was using cheap USB and KVMs switches. Another good question is who uses an overpriced "gamer" keyboard for work?

Gaming keyboards tend to be the cheapest high-quality mechanical keyboards.

Re: Employers are mining the data their workers generate

#60
post #5

The idea that McKesson does this, along with their completely tone deaf idea of adding open offices to increase retention, points to a bigger issue: a complete lack of understanding of people. These people running these companies are utterly detached from the reality that their work force lives day to day, such that they think implementing one of the most universally hated office schemes and mass surveillance are way…

Next thing you know, business owners will think it's a good idea to have everyone put on an eeg skull cap to monitor thoughts, emotions and attention while employees work!

Vote with your feet if the surveillance starts feeling creepy. I think people sign up to do a job, not be a guinea pig in some sort dystopian Skinner box. There should be limits on what personal information is collected.

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