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“Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

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31–40 of 78 posts

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#31
Just to take a step away from the particular discussion at hand, I found the very similar season greetings cluttering my inbox to be a nuisance.

It's worth remembering that the conversion rate only applies to the people who clicked at all - remember the surly curmudgeons like us who don't. :)

Just before you think about applying this to your business.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#32
"Merry Christmas" always seemed more personal to me than "Happy Holidays". Family members wish me "Merry Christmas", corporations wish me "Happy Holidays". Its not really a religious thing in my mind its more a matter of an meaningful gesture vs an empty statement.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#33
post #4

And I bet if you sent 'Happy Hanukkah' vs. 'Happy Holidays' you'd get much more traffic from Jewish recipients. Repeat with any holiday specific to a group.

The conversion rate could be much better because people rarely see Merry Christmas any more. I'd have bought something from Walmart if they just said 'Merry Christmas' over 'Happy Holidays'. I'm sorry, I'm not celebrating 'happy holidays' I'm celebrating mother fucking Christmas.

I'm not religious, it's just the goddamn holiday. I don't say 'happy holidays' to a Jew, because it's flat out rude. They're Jewish, it's their religious holiday and I respect that. I'll say happy Kwanzaa if I knew someone celebrated it. I'll say happy noodle day to a spaghetti monsterist.

I like respect. If I'm spending money, I want some damn respect or I'll go to the little store downtown and buy something that's actually celebrating the holiday I'm buying for: Christmas.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#34
post #5

I think people think the "Merry Christmas $name" email is not spam (it looks like a message from a friend), so they open and read. "Happy Holidays" is something that only people trying to sell you something say, so you mentally filter that email. The conversion rate is just a depressing example of how people will buy anything you tell them to. Once you get people to read your email, you'll much more likely to convert…

People like the author of this post try to abuse my attention, and that is not OK with me. What does 'abuse my attention' mean to you? Is it unsolicited (spam) email, or just any form of marketing/promotion in general? This is an important point to address for startup founders who often rely on obtaining and nurturing attention relationships with their users.

Wishing customers 'Happy Holidays' or 'Happy anything' in bulk isn't a great idea.

1. You probably don't have a personal relationship with your customers. Don't fake it.

2. Trying to sell your customer something off the back of a message like this is opportune and Machiavellian.

3. If you want an opportunity to sell your customers something - be honest and upfront about it.

At the end of the day, this article is just an advertisement for an email conversation company.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#35
post #4

And I bet if you sent 'Happy Hanukkah' vs. 'Happy Holidays' you'd get much more traffic from Jewish recipients. Repeat with any holiday specific to a group.

The conversion rate could be much better because people rarely see Merry Christmas any more. I'd have bought something from Walmart if they just said 'Merry Christmas' over 'Happy Holidays'. I'm sorry, I'm not celebrating 'happy holidays' I'm celebrating mother fucking Christmas. I'm not religious, it's just the goddamn holiday. I don't say 'happy holidays' to a Jew, because it's flat out rude . They're Jewish, it's…

So if it's before/during Hannukah and you're not sure if they're Jewish or not...

Oh, and what if you're talking to a Pagan? Do you identify them by the sacrificial blood they are so clearly wearing?

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#36
post #5

I think people think the "Merry Christmas $name" email is not spam (it looks like a message from a friend), so they open and read. "Happy Holidays" is something that only people trying to sell you something say, so you mentally filter that email. The conversion rate is just a depressing example of how people will buy anything you tell them to. Once you get people to read your email, you'll much more likely to convert…

While I very much agree with your sentiment (email marketing is usually a bad thing ), this article seems like a small example of "psychological hacking" and I hate to admit how interesting this sort of thing really is. It frightens me to know that there are people who spend as much time optimizing the performance of their marketing messages as we do on algorithms. The key difference (at least this is what I tell mys…

Marketers work does improve the actual product, in the eye of the consumer. Intangible value is still value!

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#37
Who cares about offending people who consider Christmas exclusionary when your CTR doubles? Most Americans still consider Christmas a “religious holiday” so this email means, to most people, your company is “picking” Christianity. I personally disagree with this practice. There’s enough Christian privilege to go around as it is.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#38
post #5

I think people think the "Merry Christmas $name" email is not spam (it looks like a message from a friend), so they open and read. "Happy Holidays" is something that only people trying to sell you something say, so you mentally filter that email. The conversion rate is just a depressing example of how people will buy anything you tell them to. Once you get people to read your email, you'll much more likely to convert…

I sold a few hundred dollars of BCC with an email whose subject line was "Merry Christmas from Bingo Card Creator" It went to somewhere like 1,500 teachers who had previously expressed an interest in playing educational bingo and asked for a monthly email newsletter reminding them about activities they would probably like. The content is pretty predictable: it is almost Christmas, you're busy, here's something which takes one thing off your plate for only $29.95.

In what way is this abusing their confidence?

P.S. For folks who are curious about possible ways to address diverse customers without compromising one's very non-diverse principles:

http://us1.campaign-archive.com/?u=77a3e522d2bf02ea858d2316c...

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#39
post #38
post #5

I think people think the "Merry Christmas $name" email is not spam (it looks like a message from a friend), so they open and read. "Happy Holidays" is something that only people trying to sell you something say, so you mentally filter that email. The conversion rate is just a depressing example of how people will buy anything you tell them to. Once you get people to read your email, you'll much more likely to convert…

I sold a few hundred dollars of BCC with an email whose subject line was "Merry Christmas from Bingo Card Creator" It went to somewhere like 1,500 teachers who had previously expressed an interest in playing educational bingo and asked for a monthly email newsletter reminding them about activities they would probably like. The content is pretty predictable: it is almost Christmas, you're busy, here's something which…

Just one point about your wording. " It is easy, scales to any number of players, and..." sounds very uh, odd for the subject. I'm not sure teachers are thinking about scaling and Big-O, are they?

It tripped me up while I was reading it.

Re: “Merry Christmas" vs. "Happy Holidays" - nearly double the conversion rate.

#40

Earlier quoted context omitted.

If you use unique e-mail addresses like the GP (jrockway), you could funnel all potentially-obnoxious mail into a separate folder that doesn't trigger notifications. At least, that works with gmail on my Android phone. It's unreasonable for everyone who wants to e-mail you to predict that you have an aggressive notification system.

> It's unreasonable for everyone who wants to e-mail you to predict that you have an aggressive notification system. No, it's not. Maybe it was when we didn't have RSS and other "push" systems like Twitter and Facebook to handle people who didn't know who wanted to see their updates but assumed somebody might. Now, however, there is little reason to push content directly to my inbox rather than letting me specify the…

While I agree completely with your point of view about how I'd like the world to use email, I'm pragmatic enough to realize that most of the world doesn't think that way. Most people use email to forward chain mail and pictures of cats. Even phone calls and SMS are "abused" by marketing people, and all most people do is complain about call centers ringing them up at meal times.

I _try_ to use unique email adresses, but it's a bit of a pain so I only end up doing it when I suspect spamminess, perhaps there's an opportunity here, a simplified way to auto generate single vendor/website specific email addresses directly from mail clients. It'd be reasonably easy to do it inside gmail on chrome, but I'd wNt it to work the same from my phone, iPad, laptop, desktop, and webmail. That makes it a bit harder. Perhaps a mail server based scheme where I can bcc a specific address and have the mail server/proxy deal with everything...

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