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Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

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Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#251

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

I would argue that this is just a product of capitalistic logic in action. You see an opportunity and want to profit as this is how you are SUPPOSED to play the game.

Look at all the things that Amazon is trying to do to make a profit...

Not the least of it listening with microphones in peoples home to private conversations in the hope of training more powerful AI systems and making a few more sells of toilet paper on the way. Or Uber breaking the law in multiple places. Not to mention everyones favorite... FB...

If these players are „permitted“ to do those things, it‘s just a normal consequence that the small person is trying everything they can to profit in return.

Capitalism (at least as practiced today) is not a moral system. We live in a capitalistic society. Thus, our society is not moral. I am not really surprised and don‘t really feel like it‘s super useful to just blame the people for a more systemic issue.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#253
post #242

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

Amazon is a professional seller, they should know better. Buyers are not professionals, they shouldn't have to. Depending on the country this is even enshrined in law (e.g. customer protection laws against accidental buying).

> Depending on the country this is even enshrined in law (e.g. customer protection laws against accidental buying).

Isn't that usually the case for the seller as well, i.e. obvious pricing errors allow the seller to void the contract?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#254

Earlier quoted context omitted.

Amazon has made this mistake in past too and it seems they are unable to solve it. I think Amazon might start asking manufacturers to add remote bricking ability, so that when mistakes like this happens, Amazon remotely bricks the device before even customer gets to open it and then Amazon sends them an email, "it seems the device we sent you at unbelievably low price was broken before even reaching your door, if you…

Intentionally bricking an already sold item so the customer has to return it? There is no way Amazon will implement something even close to that. It’s also probably illegal.

Sale itself was a result of an error tho.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#255
post #4

They will cancel majority of the purchases. However, if you were smart, you'd have chosen 1 day shipping and have received the item. Me? I was not smart and did not select 1 day shipping so it looks like my order will most likely be canceled once Amazon deals with this...

I’m not sure the bad publicity is worth it. People will who read the press about it, will doubt the real deals are real and not order them (e.g. 50% off, which is big saving, but still happens). Amazon is big company with a lot of good engineers, seems like they should be able to solve this problem.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#257

A previous similar incident became a legendary in-joke over at MetaFilter 18 years ago: Astounding. I can't take a moral argument seriously from any of you who jumped at the opportunity to take advantage of an honest mistake. I don't want to hear ever again about greedy corporations or crooked politicians. You people just showed that you're willing to turn a blind eye when it is to your benefit. How does that make yo…

1 million times this ^^^^.

Although the deal is amazing, it's even more amazing how quickly people seem to turn a blind eye to take advantage.

It reminds me a bit of the various insurance systems here in the Netherlands. People complain about the high insurance fees, yet they claim as much damage as possible and even commit fraud in order to get the most out of it. Which of course, in turn, increases insurance fees again.

Thanks greed!

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#258

Amazon would be within their rights to refuse to honor such purchases. I also don't think it's ethical to take advantage of such mistakes. What if it was you who accidentally listed your house for $60,000 rather than $600,000? What if you accidentally included an extra 0 on the check you wrote?

I really don't understand the morality of an average HN user.

There was a post a few days ago about Spotifree (which mutes your ads), and everyone took it as a personal offense, every possible negative word was said about the person who made it, and the people that use it are lowlives who don't deserve anything in life if they won't cough up $10.

But now when it's Amazon losing thousands of dollars per product, it's okay because stealing from someone rich is acceptable and they should just eat their losses and move on. Do you understand that if you scale Amazon down to Spotifies size, their losses are way heftier?

I've also learned that stealing is justified if it's a machine error. So by that logic, if the receipt machine malfunctions in a store and prints out some large number, you would pay it?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#259

It’s kind of interesting- the asymmetry of moral expectations and entitlement. If you accidentally purchased a bag of M&Ms from Amazon for 500 dollars instead of 5, they will let you undo it. On the other hand, if the matter is reversed, Amazon is expected to be a good sport and take the loss — even if the purchase was made in bad faith (ie- knowing Amazon mis-priced it but purchasing it anyways.) I’m not going to en…

I think it’s also proportional though. Like this amount of money isn’t even pennies to Amazon and I think people recognize that. If this was something much crazier, a mistake that could put Amazon out of business in the same way a financial mistake to an individual could make them homeless, I think at least more people second guess what they are doing.

You know that you or me need to pay for those costs(losses) somehow?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#260
post #4

They will cancel majority of the purchases. However, if you were smart, you'd have chosen 1 day shipping and have received the item. Me? I was not smart and did not select 1 day shipping so it looks like my order will most likely be canceled once Amazon deals with this...

Amazon has made this mistake in past too and it seems they are unable to solve it. I think Amazon might start asking manufacturers to add remote bricking ability, so that when mistakes like this happens, Amazon remotely bricks the device before even customer gets to open it and then Amazon sends them an email, "it seems the device we sent you at unbelievably low price was broken before even reaching your door, if you…

That’s a ridiculous solution. Many of those products can’t go online by themselves, that $13,000 lens can’t and most the cameras talk to a phone only, not the internet, and that’s even if people use that feature. I don’t why Sony, Canon or others would even consider this when no other retailer has this issue.
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