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Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

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Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#131

Earlier quoted context omitted.

Can you change your quote block formatting? It’s essentially impossible to read on mobile.

Fine here, Safari on iOS.

Site best viewed with Internet Explorer 8^W^W^W Apple Safari

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#132
post #31

> Others also reported that they successfully price matched gear at retailers such as Best Buy and Walmart. Wow, this is incredible if true. Not just as a sign of how much these traditional retailers will stick to their promises, but also how the ostensible safeguards of brick-and-mortar/human-touch can still be subverted by algorithmic error. I've never worked at retail but if I saw such a drastic reduction I'd call…

When I was working at Best Buy at least, the register wouldn't let you price match if it fell below a certain margin. If that's still the policy, that means that managers were likely involved, and very likely approving the price match. I guess that's going to inspire some serious good will in those customers, but geeze, that's a $12,000 loss in the day's profit. Is it worth it?

It's not those customers they care about. It's the additional million people who will see the news and scour the deals next year hoping for the same.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#134
post #123

I got in on this! I got a Sony A7R II and a 24-70 2.8 II I'd always wanted but could never justify the purchase of. ($~3k value for $200) A few observations: - Despite the extraordinary deal we got, my friends (who also made a purchase) and I all have our joy offset by a feeling of regret that we didn't order more. Greed! - Despite the fact that I couldn't justify the purchase before I owned them, I now definitely do…

Damn! I got the A6000 for $100, but I wish I got the A7R instead :( I guess that falls under observation 1

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#135
post #127
post #4

They will cancel majority of the purchases. However, if you were smart, you'd have chosen 1 day shipping and have received the item. Me? I was not smart and did not select 1 day shipping so it looks like my order will most likely be canceled once Amazon deals with this...

Nah, the blowback they'd get from not honoring the purchasing would be terrible. More generally, Amazon are one of the few companies who understand that short term losses can lead to long-term goodwill and profit. So anyway, my prediction is that they will do nothing about your purchase.

Eh, no one is going to stop using Amazon if Amazon didn't honor 2k camera for $94.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#136
post #109

Earlier quoted context omitted.

This is not some over-burdened shop owner on the corner. I doubt any people were involved in setting these prices. Some algorithm messed up somewhere in a company for which this is a rounding error.

I agree. But you have to admit it is unethical. People justify stealing $16 million from the government because it is just a rounding error every day :)

I would say that if amazon asked you to send it back and you refused, that would be unethical. If they don’t complain then it’s fine. Who exactly is hurt by this transaction?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#137
post #103
post #52

Earlier quoted context omitted.

Isn't that a good thing? A "price match" with a bunch of exclusions isn't really a price match.

But price matching is predicated on realistic economic competition, not we'll-match-it-no-matter-what-based-on-principle. There are already exceptions based on only dealing with "major online retailers" – i.e. retailers that operate on making stable revenue/profit from selling things – as well as disqualifying certain kind of discounts, like clearances and Black Friday prices. And in any case, Best Buy's qualifying r…

One of the things they "fixed" was requiring it to be sold by Amazon or Fulfilled By Amazon. A few years ago there was a little racket in creating an Amazon seller account, "selling" things at stupid discounts (which you neither had nor intended to fulfill), go into Best Buy and say "Look, half that price on Amazon, match it!".

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#138
post #127
post #4

They will cancel majority of the purchases. However, if you were smart, you'd have chosen 1 day shipping and have received the item. Me? I was not smart and did not select 1 day shipping so it looks like my order will most likely be canceled once Amazon deals with this...

Nah, the blowback they'd get from not honoring the purchasing would be terrible. More generally, Amazon are one of the few companies who understand that short term losses can lead to long-term goodwill and profit. So anyway, my prediction is that they will do nothing about your purchase.

80 of those orders are over a million dollars.

They're probably cancelling it. And very few people will give them "blowback" for not giving stuff away for free when the people "buying" it must have known.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#139
post #127
post #4

They will cancel majority of the purchases. However, if you were smart, you'd have chosen 1 day shipping and have received the item. Me? I was not smart and did not select 1 day shipping so it looks like my order will most likely be canceled once Amazon deals with this...

Nah, the blowback they'd get from not honoring the purchasing would be terrible. More generally, Amazon are one of the few companies who understand that short term losses can lead to long-term goodwill and profit. So anyway, my prediction is that they will do nothing about your purchase.

They'll almost certainly cancel it. Pricing errors like this happen all the time on Amazon, there are whole websites/subreddits dedicated to finding them. Usually they just cancel it the next day and maybe give you a $10 gift card.

Sometimes you get lucky and get the item, but the media's advertisement of this will probably exponentially increase the chance of getting your order canceled, unless Amazon has some crazy PR strategy.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#140
post #108

Sounds to me like someone at Amazon is good at marketing. Let a few things go for an insane deal, knowing it will hit the front page of every blog. Then reap the rush of next years prime day with people scouring the site for pricing "errors". Pretty cheap and effective marketing. Kind of like a raffle but without having to get all the lawyers involved to make sure you comply with raffle laws.

It's most likely a mistake this year. Used to work for an online retailer. With my experience, at any moment there's always several items with really terrible pricing mistakes that we probably have to honor.
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