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Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

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Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#71

I doubt they will cancel the orders. Amazon lives by customer service. They seem to just write off their mistakes directly from revenue. I learned this when I was scammed for a $5000 and Amazon let the scammer keep, refunded me and closed the issue in one fell swoop.

That used to be the case, but Amazon is no longer as customer centric as it used to be. Still a heck of a lot better than Google, but that isn't saying much. Source: received an incorrect item from Amazon (women's briefs instead of a set of pens!), later told that the pens I'd ordered were now out of stock so I was just S.O.L.

Did they refund the money?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#73

I doubt they will cancel the orders. Amazon lives by customer service. They seem to just write off their mistakes directly from revenue. I learned this when I was scammed for a $5000 and Amazon let the scammer keep, refunded me and closed the issue in one fell swoop.

Seems like relatively cheap viral marketing for Prime Day, honestly.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#74
What if this was done on purpose to increase hype for the next Prime Day? They'll probably cancel the orders anyways, and there will some people who will visit Amazon on prime day hoping to score a ridiculous deal, only to settle on buying some random shit.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#75

I doubt they will cancel the orders. Amazon lives by customer service. They seem to just write off their mistakes directly from revenue. I learned this when I was scammed for a $5000 and Amazon let the scammer keep, refunded me and closed the issue in one fell swoop.

No it happened to me before where I ordered a 10TB drive for $60 when going rate was somewhere around $350 at that time. I only ordered one and then they canceled and gave me $20 gift card.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#76
post #74

What if this was done on purpose to increase hype for the next Prime Day? They'll probably cancel the orders anyways, and there will some people who will visit Amazon on prime day hoping to score a ridiculous deal, only to settle on buying some random shit.

The guys shows a picture of him getting the gear down at the bottom of the article.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#77

I doubt they will cancel the orders. Amazon lives by customer service. They seem to just write off their mistakes directly from revenue. I learned this when I was scammed for a $5000 and Amazon let the scammer keep, refunded me and closed the issue in one fell swoop.

They'll definitely cancel the orders. I once got a coupon from them for 50% off my first Prime Now order, and tried to buy $1000 worth of electronics for $500. They just canceled it and didn't even let me keep the coupon.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#78
post #46
post #38

In California, at least, Amazon does not need to honor erroneous prices. Per CA Civ Code § 7103 (2018): https://leginfo.legislature.ca.gov/faces/codes_displayText.x... 7103. Improper pricing on the shelf or on the item due to unintentional error shall not constitute a violation of this division.

My guess is they could request the item back, and if they really wanted to, put a negative balance on your account effectively banning you from Amazon without a return. Whether or not they would sue you or win and collect is a different story. All of this is assuming this was not an intentional PR test by Amazon for Prime day. One would presume that that is possible.

As I understand this if it lands on your doorstep and wasn't reclaimed by UPS/FedEx/USPS prior to that there's nothing they can do. They can ask you to send it back, but you don't have to. If they made the transaction and it's in your hands they can't put you in the red for the difference.

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#79
post #60

I doubt they will cancel the orders. Amazon lives by customer service. They seem to just write off their mistakes directly from revenue. I learned this when I was scammed for a $5000 and Amazon let the scammer keep, refunded me and closed the issue in one fell swoop.

Amazon is less customer-friendly than ever before. They refused to adjust a TV I purchased 7 days ago to the Prime Day pricing which was $400 off. The only solution according to them was to purchase another TV at the Prime pricing and return the original. That's unfriendly to the customer, it's unfriendly to the planet, and it's unfriendly to Amazon's bottom line. An all-around disaster.

Not trying to pick a fight, I'm genuinely curious- why should Amazon be expected to do that? Even with their attitude for good customer service, if you purchased an item a week ago why should they give you money now because it is on sale? Prime day isn't exactly a secret, I would say the fair argument here is that you wanted a TV in a hurry and weren't interested in waiting for the sale. Otherwise, should they also refund me 60% of the 2k I spent 2 years ago on my last desktop PC?

Re: Amazon Accidentally Sold $13k Camera Gear for $100 on Prime Day

#80

A previous similar incident became a legendary in-joke over at MetaFilter 18 years ago: Astounding. I can't take a moral argument seriously from any of you who jumped at the opportunity to take advantage of an honest mistake. I don't want to hear ever again about greedy corporations or crooked politicians. You people just showed that you're willing to turn a blind eye when it is to your benefit. How does that make yo…

Wow, I remember that one! I was just thinking recently it's hard to believe Mefi turned 20 years old this summer, and then I realized MY site turns 20 years old this fall... I know people feel old when their kids get old, but damn, having a website turn twenty just makes me feel old.

Ten more years and you won't be able to trust it any more.

https://en.wikipedia.org/wiki/Jack_Weinberg#%22Don't_trust_a...

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