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Tesla employees say they took shortcuts, worked through harsh conditions

cnbc.com

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Re: Tesla employees say they took shortcuts, worked through harsh conditions

#151

Post by Sohcahtoa82 »

tzakrajs wrote: post #124
SEJeff wrote: post #93

Earlier quoted context omitted.

Source? I've had this happen to me once, but it was due to a battery fault (in the 12V battery amusingly, not the main battery that powers the car) stemming from some arse in a Jeep that hit me the week prior. Tesla sent a "ranger" out who fixed it in my garage in a few hours. Try that with your toyota!

Use Google there are too many first hand accounts on Reddit and Twitter to source here. Talk to people who own Teslas and they will bitch about their experience. Tesla annoys their customers constantly with things like: inaccurate battery charge indicators, no support for CarPlay or Android Auto, updates breaking functionality in their cars, promises for self driving which never materialize, and much more. I am sure…

> Use Google there are too many first hand accounts on Reddit and Twitter to source here.

You're the one claiming that OTA updates have bricked thousands of cars. The onus is on YOU to supply a source to backup your claim.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#152

Post by SEJeff »

la_barba wrote: post #133
tzakrajs wrote: post #124

Earlier quoted context omitted.

Use Google there are too many first hand accounts on Reddit and Twitter to source here. Talk to people who own Teslas and they will bitch about their experience. Tesla annoys their customers constantly with things like: inaccurate battery charge indicators, no support for CarPlay or Android Auto, updates breaking functionality in their cars, promises for self driving which never materialize, and much more. I am sure…

If Tesla is making such shitty cars, how do you explain why more and more people are buying them?

I'm waiting for him to pivot to Tesla soon going bankrupt. This is a sad script I've seen play out over and over again. Just about every single time, it is just FUD.

Tesla has plenty of problems, but bricking thousands of cars on OTA update isn't one of them. I've had my Model 3 since Dec 2018 and have done plenty of updates. One of them did brick my car, but it turned out to be a fault in the 12V battery. They had it fixed in no time directly in my garage. I was blown away by their service although it did take them several weeks to get the seatbelt tensioners when someone hit me head on. They've supposedly fixed that since, but I dunno.

These are not unlike growing pains in a service that is in hyper growth mode. You'll find problems like this, address them, and continue on.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#153

Post by justin66 »

la_barba wrote: post #136
diegocg wrote: post #55

Earlier quoted context omitted.

"The most fundamental difference is thinking about the factory really as a product, as a quite vertically integrated product," said Musk. "It's treating it as more of an engineering and a technical problem as well," added Chief Technical Officer J.B. Straubel. "Which is the Toyota Production System," replied Johnson. "Yeah, we don't think so," countered Musk.

What purpose does selectively quoting an article serve? I don't see the point (if any) you're making here.

The quote is a representative sample of the article, an article which is illustrative of Musk's apparent disinterest in (or ignorance of) the Toyota Production System. I've never seen a Musk quote that clearly demonstrates he has any idea how TPS works or what he is really competing against.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#154

Post by cptskippy »

close04 wrote: post #138
cptskippy wrote: post #99

Earlier quoted context omitted.

> The temperatures you listed are close to freezing (sometimes below freezing). None of the temperatures listed were close to or below freezing. Freezing is 32 degrees Fahrenheit, the lowest temperature I mentioned was 42F which is 10 degrees above freezing. > Are you sure working in a tent at those temps is "pleasant"? I listed the min and max temperatures as well as the the average min and max temperatures for a re…

> In Fremont [...] the temperature typically varies from 43°F to 82°F and is rarely below 35°F or above 92°F. From the link I posted below. Rarely below 35F (~1.5C) is still pretty damn cold. Would you want your workplace to be "just about freezing" once in a while? What I mean is I'm pretty sure Tesla's statements are the regular PR thing any company in their position would put out, they just exaggerated a bit with…

Rarely being below 35F does not mean routinely 35F as you're implying.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#155

Post by ajross »

philwelch wrote: post #105
jayd16 wrote: post #94

Earlier quoted context omitted.

But Teslas also have the highest customer satisfaction: https://www.consumerreports.org/media-room/press-releases/20... Even if reliability is statistically poor there must be something about the particulars that keeps them afloat. Perhaps the non-essentials are unreliable or perhaps Tesla is able to succeed by cutting corners on things that have been traditionally important but aren't actually important to consumers…

Or perhaps they’re still so supply-constrained that they haven’t run out of fanboys. Or perhaps the car is so expensive and eco-friendly than it is more valuable as a combination Veblen good and virtue signal than as a reliable source of transportation.

> Or perhaps they’re still so supply-constrained that they haven’t run out of fanboys

Tesla is approaching half a million cars sold in a year now. If your contention is that they have a problem because hundreds of thousands of drivers are deluded fanboys willing to overlook all their faults... I don't think it says what you think it does about the company.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#156

Post by bogonic »

SEJeff wrote: post #145
bogonic wrote: post #117

Earlier quoted context omitted.

I wonder why you can't understand that actions have consequences; and that if a company sues employees who resort to an external escalation path to address problems, that some customers will dislike and distrust that company in the future.

I never said any of that, and am assuming you signed up for this throw away assuming I'd downvote you, or you're afraid of using your real account for some stupid reason? I said simply that if someone signs a legal contract and one side breaks it, the other party is well within their bounds to investigate it and potentially to litigate it as well. This is how contracts work unless they're deemed to break a law. Then…

You asked, and I quote: "Why wouldn't they go after someone breaching their NDA?"

If this was a rhetorical assertion that there is no reason for Tesla not to sue, then you should admit that you took the position that I described, you should stop pretending that I put words in your mouth, and you should apologize to me for your feigned outrage.

If you were actually asking why Tesla wouldn't use every legal tool available to them, then you should thank me for providing you with a thoughtful answer, and then apologize for attacking me and my character.

I eagerly await your sincere apology.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#157

Post by SEJeff »

bogonic wrote: post #156
SEJeff wrote: post #145

Earlier quoted context omitted.

I never said any of that, and am assuming you signed up for this throw away assuming I'd downvote you, or you're afraid of using your real account for some stupid reason? I said simply that if someone signs a legal contract and one side breaks it, the other party is well within their bounds to investigate it and potentially to litigate it as well. This is how contracts work unless they're deemed to break a law. Then…

You asked, and I quote: "Why wouldn't they go after someone breaching their NDA?" If this was a rhetorical assertion that there is no reason for Tesla not to sue, then you should admit that you took the position that I described, you should stop pretending that I put words in your mouth, and you should apologize to me for your feigned outrage. If you were actually asking why Tesla wouldn't use every legal tool availa…

You did an excellent job beating up that strawman, but I'm not biting. I'm just amused you had to use a throw away to do it. Why not use your main?

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#158

Post by philwelch »

ajross wrote: post #155
philwelch wrote: post #105

Earlier quoted context omitted.

Or perhaps they’re still so supply-constrained that they haven’t run out of fanboys. Or perhaps the car is so expensive and eco-friendly than it is more valuable as a combination Veblen good and virtue signal than as a reliable source of transportation.

> Or perhaps they’re still so supply-constrained that they haven’t run out of fanboys Tesla is approaching half a million cars sold in a year now. If your contention is that they have a problem because hundreds of thousands of drivers are deluded fanboys willing to overlook all their faults... I don't think it says what you think it does about the company.

It might wear off if the cars are shoddily built and will not be reliable in the long term.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#159

Post by ajross »

philwelch wrote: post #158
ajross wrote: post #155

Earlier quoted context omitted.

> Or perhaps they’re still so supply-constrained that they haven’t run out of fanboys Tesla is approaching half a million cars sold in a year now. If your contention is that they have a problem because hundreds of thousands of drivers are deluded fanboys willing to overlook all their faults... I don't think it says what you think it does about the company.

It might wear off if the cars are shoddily built and will not be reliable in the long term.

Now you've stacked up two hypotheticals to counter the point, though. That's might be true. It also might be true that the cars are of, on balance, very tolerable quality and that maintenance issues just aren't a driving factor in driver satisfaction. They're cars. Everyone loves their cars.

Re: Tesla employees say they took shortcuts, worked through harsh conditions

#160

Post by philwelch »

ajross wrote: post #159
philwelch wrote: post #158

Earlier quoted context omitted.

It might wear off if the cars are shoddily built and will not be reliable in the long term.

Now you've stacked up two hypotheticals to counter the point, though. That's might be true. It also might be true that the cars are of, on balance, very tolerable quality and that maintenance issues just aren't a driving factor in driver satisfaction. They're cars. Everyone loves their cars.

You can’t always judge quality right away. Tesla is barely approaching 1/10 of what Toyota sells in the US, except Toyota has been doing it for long enough that people can—and do—drive 20 year old Toyotas. And that reputation for quality is what keeps new Toyotas selling today. Tesla is approximately 20 years away from even being able to tell whether they can match that.

And there are absolutely brands that people shy away from due to the maintenance issues. Most people care more about reliability than about virtue signaling, flaunting their wealth, or being early adopters. Tesla can dominate those three markets and maybe give, like, BMW a run for their money. They’re almost selling as much as BMW now, actually. Good for them.

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