Earlier quoted context omitted.
I can’t tell if by “dying industry” you mean universities or journal databases.
Honest question: why do commenters here frequently seem to bear a chip on their shoulder when it comes to institutions of higher learning?
Academia is an elite, powerful, and privileged institution. Of course it is not a monolithic institution, but a conglomeration of many individual institutions that share a common culture. Any cultural entity like this is going to attract deserved and undeserved criticism.
Any powerful cultural institution like this will fall into corruption (literally rotteness), again like every other big cultural institution. This is a charge that has been leveled against academia since universities first arose in the late middle ages. The chancellor of my university at my time went to prison for misappropriation of funds. Currently (and for years now) my alma mater (a public university) spends some amount of its resources on what some people might consider frivilous make-work (i.e. unneccesary jobs creation) while raising tuition as part of the general runaway education inflation, which is far higher that the core inflation rate. (No citation. I'll trust most readers will grant this asseertion.)
As part of the culture, academia is strongly associated with some political trends, and the status quo, and strongly opposed to others. Of course not everyone is going to like that fit.
At the highest levels elite academia is strongly associated with elite government, media, business, etc.
Professors are generally people who like to talk and tell stories. This rubs some people the wrong way, and not all professors are as smart and as good story tellers as Feynman, for instance.
Just some of the things that might trigger some people.