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'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

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Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#11

Post by BrentOzar »

GuB-42 wrote: post #10

The article focuses on the mistake of not getting the dish you ordered. Which can indeed be fun if you are open when it comes to food. But other kinds of mistakes can be a lot less fun. For example not getting any service at all, or having to pay more than expected. I wonder how that restaurant deals with that.

> The article focuses on the mistake of not getting the dish you ordered. Which can indeed be fun if you are open when it comes to food.

As long as you don't have allergies...

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#12

Post by Semaphor »

corin_ wrote: post #6

Somewhat related though very different, there are restaurants called Dans Le Noir ("in the dark") - founded in Paris but now in several countries, though so far I've only been to the one in London. You choose one of a few set menus without knowing what's in it (IIRC, roughly "meat eater", "fish eater", "vegetarian") and give any specific allergies or really hated food types. You are then led into a pitch black room w…

Dans Le Noir is just one chain, the concept is older:

https://en.wikipedia.org/wiki/Dark_dining

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#14

Post by acomjean »

In the US there is a trend to not write orders down (the reason is unclear to me:it’s saves paper and makes it mor personal?), short term memorize them and run to the computer and type them in.

This tends to lead to a fair number of mistakes, and makes those with allergies ver nervous.

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#15

Post by jspash »

corin_ wrote: post #6

Somewhat related though very different, there are restaurants called Dans Le Noir ("in the dark") - founded in Paris but now in several countries, though so far I've only been to the one in London. You choose one of a few set menus without knowing what's in it (IIRC, roughly "meat eater", "fish eater", "vegetarian") and give any specific allergies or really hated food types. You are then led into a pitch black room w…

They also have (had?) a "surprise me" menu. An incredible experience to be sure. Highly recommended to anyone. I couldn't guess the main dish in the end. (spoiler) It was shark!

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#16

Post by gvhst »

jnty wrote: post #8

It seems like a well-meant idea but how do you prevent it becoming exploitative? Exposing dementia patients to random members of the public in a service role with no understanding of the state of their condition seems like a pretty good way of frequently upsetting them. And how does employment by consent work when you can't actually quite remember why you're in a situation and how you got there? It sounds like - prob…

I wasn’t surprised to find that this happened in Japan, where there are strong societal norms not to make trouble / break the rules. When you combine this with a respect for the elderly I think you have a situation where it will go much better than if this happened in, say, New York City.

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#17

Post by Angostura »

jnty wrote: post #8

It seems like a well-meant idea but how do you prevent it becoming exploitative? Exposing dementia patients to random members of the public in a service role with no understanding of the state of their condition seems like a pretty good way of frequently upsetting them. And how does employment by consent work when you can't actually quite remember why you're in a situation and how you got there? It sounds like - prob…

It was put together by Maggie's a dementia charity which in the UK has a very good reputation.

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#18

Post by blue4 »

crottypeter wrote: post #7
corin_ wrote: post #6

Somewhat related though very different, there are restaurants called Dans Le Noir ("in the dark") - founded in Paris but now in several countries, though so far I've only been to the one in London. You choose one of a few set menus without knowing what's in it (IIRC, roughly "meat eater", "fish eater", "vegetarian") and give any specific allergies or really hated food types. You are then led into a pitch black room w…

Off-topic: but that website needs an epilepsy warning! Horrible jerky scrolling experience (in both Firefox and Chrome)

Off-topic reply: vestibular disorder was referenced a while back by a Val Head who talks a lot of animation on the web. https://alistapart.com/article/designing-safer-web-animation...

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#19

Post by qntty »

acomjean wrote: post #14

In the US there is a trend to not write orders down (the reason is unclear to me:it’s saves paper and makes it mor personal?), short term memorize them and run to the computer and type them in. This tends to lead to a fair number of mistakes, and makes those with allergies ver nervous.

I don't think this is a trend. Experienced waiters have never needed to write things down.

Re: 'The Restaurant of Order Mistakes' Employs Waiters With Dementia (2017)

#20

Post by gowld »

acomjean wrote: post #14

In the US there is a trend to not write orders down (the reason is unclear to me:it’s saves paper and makes it mor personal?), short term memorize them and run to the computer and type them in. This tends to lead to a fair number of mistakes, and makes those with allergies ver nervous.

It's a midguided attempted at showing off how smart and talented and sociable the staff are.
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