Stripe's API was down again • Hacker News Board

Re: Stripe's API was down again

#41

Post by jammygit » Wed, Jul 10, 2019, 11:10 PM UTC

civicsquid wrote: post #35

rglover wrote: post #21

Kind of incredible that this is the first time I remember Stripe being down in a long, long time. Serious kudos to their team and hope they get this resolved soon :)

I've seen a lot of comments like this on HN since earlier today regarding the Stripe API downtime. It's very positive and I'm glad to see it in response to an event that usually garners frustration. Never used Stripe's API myself, but it sounds like they are vastly reliable beyond these blips.

Out of curiosity, why is this downvoted?

Re: Stripe's API was down again

#42

Post by dang » Wed, Jul 10, 2019, 11:11 PM UTC

francocorrea wrote: post #2

F

Please don't do this here.

Re: Stripe's API was down again

#43

Post by dang » Wed, Jul 10, 2019, 11:11 PM UTC

The thread from earlier today is https://news.ycombinator.com/item?id=20403774.

Re: Stripe's API was down again

#44

Post by tibbon » Wed, Jul 10, 2019, 11:11 PM UTC

Stripe gets the front page because they are popular with developers, but I've dealt with so many other more-corporate payment processors that are absolutely awful for reliability. Rampant downtime, terrible support, terrible concurrency limits, failure to meet SLAs, terrible documentation (900 page specs that are impossible to read). They all think they are awesome, and yet can't go more than 48 hours without having some system degradation email sent out. I don't want to name them, but they are some of the worst businesses I've ever dealt with. They just want to sit there and collect huge amounts of money for helping you connect to Visa/Mastercard/etc, and do little else.

Rage. Stripe hitting a little downtime is nothing in comparison.

Re: Stripe's API was down again

#45

Post by jchw » Wed, Jul 10, 2019, 11:17 PM UTC

tibbon wrote: post #44

Stripe gets the front page because they are popular with developers, but I've dealt with so many other more-corporate payment processors that are absolutely awful for reliability. Rampant downtime, terrible support, terrible concurrency limits, failure to meet SLAs, terrible documentation (900 page specs that are impossible to read). They all think they are awesome, and yet can't go more than 48 hours without having…

I have some experience with a Stripe competitor (may have predated Stripe by a bit) but their reliability was probably on par, more or less. Their API though... would’ve been worth a couple lost 9s for a better API. Polar opposite of Stripe on that front.

Re: Stripe's API was down again

#46

Post by dmlittle » Wed, Jul 10, 2019, 11:22 PM UTC

procinct wrote: post #29

leesalminen wrote: post #28

Earlier quoted context omitted.

I don’t see an RSS feed option there?

You're right, looks like I was mistaken

I looked and triple checked before posting this to make sure I didn't accidentally miss it ;)

Re: Stripe's API was down again

#47

Post by aldoushuxley001 » Wed, Jul 10, 2019, 11:32 PM UTC

harrygallagher4 wrote: post #36

Ran into this one in the wild when it happened, before stripe status had even tweeted about it. I was trying to order doordash and got a "Could not deserialize JSON object" error when adding a credit card. Hope this is fixed soon, the girlfriend and I are very hungry :( Edit: update if anyone cared, API seems back up and we have ordered food! :)

I was rooting for you the whole time

Re: Stripe's API was down again

#48

Post by drspacemonkey » Wed, Jul 10, 2019, 11:35 PM UTC

tibbon wrote: post #44

Stripe gets the front page because they are popular with developers, but I've dealt with so many other more-corporate payment processors that are absolutely awful for reliability. Rampant downtime, terrible support, terrible concurrency limits, failure to meet SLAs, terrible documentation (900 page specs that are impossible to read). They all think they are awesome, and yet can't go more than 48 hours without having…

I dealt with one that seemed actively hostile. They would change their API without any advance warning at all. Data fields that we depended on would mysteriously vanish in the middle of the day, causing our entire system to grind to a halt until we put in a hotfix. Happened several times in the two years I worked on that project.

Re: Stripe's API was down again

#49

Post by annon » Wed, Jul 10, 2019, 11:59 PM UTC

dmlittle wrote: post #23

It would be great if Stripe would offer an RSS feed for status updates in addition to twitter posts. A lot of other services have one and it's very convenient to subscribe to in Slack for updates. At my current company, for example, we have a #third-party-outages channel which we have all available third party services (GitHub, NPM, CircleCI, Slack [yes, it's meta], HackerOne, etc.) status page RSS feed notify in cas…

I do the same, you can use the slack twitter integration to post the stripe alerts.

Re: Stripe's API was down again

#50

Post by jakecopp » Thu, Jul 11, 2019, 12:12 AM UTC

dmlittle wrote: post #23

It would be great if Stripe would offer an RSS feed for status updates in addition to twitter posts. A lot of other services have one and it's very convenient to subscribe to in Slack for updates. At my current company, for example, we have a #third-party-outages channel which we have all available third party services (GitHub, NPM, CircleCI, Slack [yes, it's meta], HackerOne, etc.) status page RSS feed notify in cas…

I thought RSS requires polling - to get timely outage notifications does Slack hit all the RSS feeds every minute?