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Google employees are listening to Google Home conversations

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Re: Google employees are listening to Google Home conversations

#271
What I am interested is not just to know that employees are sometimes listening, and why.

I want to know what instructions both humans and computers are given if they hear illegal actions, such as violence, illicit trade, etc

If you are an employee, and hear a rape scene, a blackmailing dialog, do you have a duty to report, or to remain silent?

I also want to know how much access law enforcement has on this data. And whether they can re-identify the info, with or without a warrant.

Re: Google employees are listening to Google Home conversations

#272

Earlier quoted context omitted.

>It sounds like you're hoping for this as evidence that you were right to be concerned Not at all, if the constant security breaches and lack of response from consumers, regulators, companies, etc. isn't enough evidence for you that there is a serious problem then you fall into the group I'm describing

What constant security breaches? There are two major examples of security breaches I can think of that happened recently at amagoofaceoft: mis-stored passwords (fb/insta, and google for a short period earlier this year), and variants of the Cambridge analytics attacks, which steal public information but at scale. While those certainly aren't good, I wouldn't classify either as a security breach. The first was a loss…

Breaches was probably the wrong term to use in my example, as it brings attention to the wrong issue. The point I am trying to make is not that we shouldn't trust large companies to be secure as you say (although based on my experience with enterprise infosec I wouldn't be surprised if a majority of companies handling/storing personal data don't have appropriate security controls enforced).

The point I am making is that many large organizations such as Google and Facebook are performing worldwide, largely unchecked mass surveillance with data collection and analytical capabilities far beyond what is available to the majority of the world, and people simply don't care despite how knowledgeable they are about technology. There's also little to now way to escape it as Google and Facebook technology is so ingrained in the existing internet. While Google may not have poor security practices and may never experience a breach where data is stolen (although again I highly doubt that), as far as I'm concerned Google itself, as well as Facebook, are malicious actors in my own life and personal opsec as a huge portion of their business model is based on collecting and monetizing user data by any means possible with little to no concern for the negative impact on users such as mental health problems.

Frankly, I don't like companies that make money spying on people, particularly those that abuse psychological techniques that make it more difficult for people to make informed decisions or choices about the technology they're using.

Beyond that, these technologies are sold/rented or otherwise provided to governments, law enforcement and intelligence agencies, dictators, authoritarian regimes, and others that can and are being for personal gain.

So no, I don't believe we should trust Google, but not because other companies have experienced data breaches. That is just one of the many reasons I believe people should value their data and personal privacy far more than most do

Re: Google employees are listening to Google Home conversations

#274

I think the responses to this can be broken down into a 2x2 matrix: level of concern vs. understanding of technology. 1) Don't understand ML; not concerned - "I have nothing to hide." 2) Don't understand ML; concerned - "I bought this device and now people are spying on me!" 3) Understand ML; not concerned - "Of course, Google needs to label its training data." 4) Understand ML; concerned - "How can we train models/c…

I fall into (3) but not for the reason you mentioned. "Privacy" is largely an industrial age phenomenon and practically speaking we can never go back. I think we need new constructs to talk productively about issues like this and the research in this area hasn't even really started to take shape yet. We are only beginning to understand the implications of social graphs, information security, data as a product - let a…

Privacy is not a Industrial Age stuff... I could be private in Rome, just as I'm now, just a random dude working... A small cog, no one gets to know me, no on cares to gossip about me... Be it now, be it on Renascence in Venice, be it on Rome just before the senators kill Caesar, be it on Luoyang as the tensions rose between the Warring States...

At any point in time, I could have a private conversation, write and hide a document, like some stuff that was socially unacceptable and keep it a secret, meet someone in secret, and, in general, lead a private life... Stop comparing urban life as if it is something modern... Of course it is much more prevalent now, as the ratio vs rural residents shifted, and sure, it is much harder to hide something on a small village of some dozens of people, or at a farm with a huge family, but in any major city of any era, you could be as hidden and private as today, if not more...

Re: Google employees are listening to Google Home conversations

#275

I think the responses to this can be broken down into a 2x2 matrix: level of concern vs. understanding of technology. 1) Don't understand ML; not concerned - "I have nothing to hide." 2) Don't understand ML; concerned - "I bought this device and now people are spying on me!" 3) Understand ML; not concerned - "Of course, Google needs to label its training data." 4) Understand ML; concerned - "How can we train models/c…

Good breakdown. But I don't understand why any company thinks it is ethical to ever listen/record/send home data from -inside- a home. There are a plethora of public, or semi public places they could use to obtain real conversation(think of a subway, restaurants, DMV, etc). Set up a booth and let people talk to it. Using real speech from within someone's private quarters is disturbing IMO.

Re: Google employees are listening to Google Home conversations

#276

Earlier quoted context omitted.

> Lets stay grounded in reality here, Google is paying money on your behalf to improve your experience. Lets stay grounded in reality here, Google is not doing this for me or on my behalf . Google just invests a bit to take a bunch of very valuable user data and then monetizes it for far more than it took to obtain it. This relies on the fact that most users are unaware of how valuable their data is. As a business mo…

How do they monetize voice recognition data, other then by selling devices that use voice recognition, and trying to make them better for the user?

Can you imagine how valuable voice data could be if it could be mined to show what products, politics, opinions are being discussed in the real world?

Can you imagine how valuable your voice data would be to a marketing campaign which you didn't even know you had participated in?

Can you imagine how much valuable information is contained in the vocal enunciation of A/B testing? Every little "hmmm" or "how do I go backwards?" or "what does this button do?" that people don't even realize they're saying.

Can you imagine how much that violates someone's privacy?

Re: Google employees are listening to Google Home conversations

#277

I grew up as a kid in a country ruled by Securitate [1], one of the few institutions that rivaled the East-German Stasi when it came to spying on its own citizens, and as such I'm very, very perplexed of why would anyone bring in a listening device in his/her own house out of his/her own volition. And those people even pay for the privilege of having their home-lives actively monitored and listened to almost all the…

Not only that, but people still buy computers even though the Nazis used IBM computers to help them perpetuate the Holocaust. Surely you shouldn't use computers if the NAZIS used computers!

[1] https://en.wikipedia.org/wiki/IBM_and_the_Holocaust

Re: Google employees are listening to Google Home conversations

#278

Earlier quoted context omitted.

> Lets stay grounded in reality here, Google is paying money on your behalf to improve your experience. Lets stay grounded in reality here, Google is not doing this for me or on my behalf . Google just invests a bit to take a bunch of very valuable user data and then monetizes it for far more than it took to obtain it. This relies on the fact that most users are unaware of how valuable their data is. As a business mo…

How do they monetize voice recognition data, other then by selling devices that use voice recognition, and trying to make them better for the user?

> other then by selling devices that use voice recognition

That's one way but what's the actual question? My point is they are not doing this as a favor to the user (as GP seemed to suggest), they are doing it for a profit by getting the user's data far too cheaply. And for this they rely on the user staying unaware of the value of their data, how it will be used, and how much is collected in the first place.

The voice recognition tech itself (and any ancillary parts) can be sold/licensed to so they can build similar systems. The actual data obtained by the voice recognition can be used exactly like any other data Google collects. They literally have access to what you say around their microphone. You can't not see any way they could make money from this.

20 years ago monetizing the free search was just as much of a mystery for many, including seasoned investors.

Re: Google employees are listening to Google Home conversations

#279
post #251

I own 4 Home Minis, 1 Home and 2 Home hubs I honestly don't care so long as my data is used to improve the functionality and stability of my investment. It is quite another thing if they are selling my conversations to third-party vendors.

1. If the company has recordings, governments can hoover them up. And once one govt agency has them, sometimes other agencies get access. 2. Sounds like you're okay with Google using your private communication to enhance its products. So they can target you with ads based on your conversations with your spouse, children, or colleagues. 3. I just hope the algorithms understand context: Your spouse: son, put down the g…

Only if the government subpoenas your data individually.

Also, the recorded data in this case is stripped of PII, meaning it's not linked to you. If you're still worried because you told Google your social security number, you can review what is stored, opt-out, and even mass delete the recordings at myactivity.google.com.

Re: Google employees are listening to Google Home conversations

#280

I think the responses to this can be broken down into a 2x2 matrix: level of concern vs. understanding of technology. 1) Don't understand ML; not concerned - "I have nothing to hide." 2) Don't understand ML; concerned - "I bought this device and now people are spying on me!" 3) Understand ML; not concerned - "Of course, Google needs to label its training data." 4) Understand ML; concerned - "How can we train models/c…

Anyone remember the 3d printed gun stuff from a few years back? I think this isn't very different from it. You can take these raw pieces and explain how they are simple and good and draw these simple ethical conclusions from them, but then you add it up and the bigger picture doesn't feel quite the same way. 3D printers are good, sharing 3D printing plans is good, it's good to help your neighbor, no regulations and we're experiencing tremendous growth in the 3D space, people are inventing new stuff, starting new businesses, etc.. all good stuff. but letting any jackass off the street print a working gun when we have how many mass shootings a year? People don't feel the same way. All the pieces are totally okay until you've got a more questionable global intention, and how can you regulate intention?

Google using the data to train models is just a tool, it's a baby step, they aren't doing that to sell the models or in and of itself, they're doing it so that they can generate data that they might consider theirs and not yours from your voice data and then feed that in to other systems which generate tremendous profits for them in ways you don't even know. They have intended uses already. Is it a remotely fair question to talk about ethical training in this context without some idea as to the intended use and distribution of the meta data?

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