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Google employees are listening to Google Home conversations

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Re: Google employees are listening to Google Home conversations

#201
post #118

I think the responses to this can be broken down into a 2x2 matrix: level of concern vs. understanding of technology. 1) Don't understand ML; not concerned - "I have nothing to hide." 2) Don't understand ML; concerned - "I bought this device and now people are spying on me!" 3) Understand ML; not concerned - "Of course, Google needs to label its training data." 4) Understand ML; concerned - "How can we train models/c…

I like that matrix! One thing that I think gets lost in engineers (and humans) is scale. Googazon doing {thing} might be "meh" for 10 people. But the implications look very different when it's doing {thing} for 10%+ of a country's population. At 10 people, I may find out Ted likes to eat Italian. At 10%, I may find out an Italian chain has a sudden health issue and short their stock. Which is in essence their origina…

> At 10%, I may find out an Italian chain has a sudden health issue and short their stock.

Let's use scale at both ends please.

At 10% of the population a nation state may ask Googazon to silently make changes to identify troublemakers.

Re: Google employees are listening to Google Home conversations

#202
post #194

Earlier quoted context omitted.

The devices have a mute switch and can be configured to beep when they begin recording. Really this is just a bunch of fear mongering going on.

The devices have a mute switch Why would I trust that this does anything at all?

Because you can check. Open it up, see what it does. Use Wireshark to inspect traffic.

More importantly, anyone can check, and many people have. Imagine the scoop that "the mute switch does nothing" would be for a tech journalist.

Re: Google employees are listening to Google Home conversations

#203

Earlier quoted context omitted.

You already consented by agreeing to the terms of service. If someone else is talking to their smart device while you're talking, it's ostensibly their responsibility. There's no reasonable laws that prevent you from being overheard in the back of a recorded phone conversation

I find this reasonable; you wouldn't sue the manufacturer of a recording device if someone made a secret recording with it. I do think this means that the smartphone owner is liable, and should be fined or jailed.

But in this particular case, it's the company doing the recordings, not the owner of the device, so it's a slightly different situation, in my opinion.

That said... The owner could be liable if for example it were necessary to explicitly inform of the existence of such devices the possibility of being recorded.

Re: Google employees are listening to Google Home conversations

#204
post #99

Earlier quoted context omitted.

You already consented by agreeing to the terms of service. If someone else is talking to their smart device while you're talking, it's ostensibly their responsibility. There's no reasonable laws that prevent you from being overheard in the back of a recorded phone conversation

(IANAL, but) Not accurate in the US. Most states are either one party or two party consent states. One party = you can unilaterally record anything (not sure this includes things you're not actively involved with, e.g. spying). Two party = you must have consent of everyone in the recording. By a plain reading of two party consent statutes, people are in violation if their home speaker records a guest without obtainin…

Know that even in all party consent states, if you continue talking after being made aware that the conversation is being recorded implies consent. This is why devices like google home are legal, they make a loud warning sound before they begin recording. For example in CA the law states that:

> (a) A person who, intentionally and without the consent of all parties to a confidential communication, uses an electronic amplifying or recording device to eavesdrop upon or record the confidential communication, whether the communication is carried on among the parties in the presence of one another or by means of a telegraph, telephone, or other device, except a radio, shall be punished...

(b) For the purposes of this section, “person” means an individual, business association, partnership, corporation, limited liability company, or other legal entity, and an individual acting or purporting to act for or on behalf of any government or subdivision thereof, whether federal, state, or local, but excludes an individual known by all parties to a confidential communication to be overhearing or recording the communication.

https://leginfo.legislature.ca.gov/faces/codes_displaySectio...

Re: Google employees are listening to Google Home conversations

#205
post #36

Earlier quoted context omitted.

And not to be anywhere near anyone else's listening devices. Isn't there a law in some US states that there needs to be consent before recording someone? How does this fit in and who would be held responsible, the owner of the listening device or the company behind it?

I think when you buy a Google Home you basically accept some terms and conditions in the app to set it up. Buried in there is probably your consent to analytics etc.

> Buried in there is probably your consent to analytics etc.

That's certainly not informed consent.

Re: Google employees are listening to Google Home conversations

#206
post #60

Earlier quoted context omitted.

You already consented by agreeing to the terms of service. If someone else is talking to their smart device while you're talking, it's ostensibly their responsibility. There's no reasonable laws that prevent you from being overheard in the back of a recorded phone conversation

Not in the case of the device being someone else's. I don't have any Google or Amazon smart listeners, so I never accepted them. Yet if my voice is in any of these recordings, well...

As long as you are warned that you are being recorded then the law considers you to have given consent if you decide to continue to talk. This is why all the home devices make a loud sound that you cannot disable before they begin recording.

Re: Google employees are listening to Google Home conversations

#207
post #117

I think the responses to this can be broken down into a 2x2 matrix: level of concern vs. understanding of technology. 1) Don't understand ML; not concerned - "I have nothing to hide." 2) Don't understand ML; concerned - "I bought this device and now people are spying on me!" 3) Understand ML; not concerned - "Of course, Google needs to label its training data." 4) Understand ML; concerned - "How can we train models/c…

This classification is very useful to discuss this issue. The difference between 3 and 4, noble as it is, can be caused by feasability concerns that push people into 3, not just ignorance of the privacy impact. Human labelling of training data sets is a big thing in supervised learning. Methods that dispense with this would be valuable for purely economic reasons beyond privacy - the cost of human labelling of data s…

Is it feasibility, or just laziness?

My car has a little blurb that explains that they collect data to use for training and gives me the choice to participate or not. Opting out doesn’t affect any functionality. Why can’t Google do the same thing?

Re: Google employees are listening to Google Home conversations

#208

Earlier quoted context omitted.

>To me, category 3 is the most dangerous. Tech workers have a responsibility not just understand the technologies that they work with, but also educate themselves on the societal implications of those technologies. And as others have pointed out, this extends beyond home speakers to any voice-enabled device in general. Yes I'm frequently amazed how many coworkers I have that are still completely plugged into Google,…

It sounds like you're hoping for this as evidence that you were right to be concerned; have you considered that you might be wrong? What if your coworkers are right, and the risk is actually extremely low? How would you determine that?

>It sounds like you're hoping for this as evidence that you were right to be concerned

Not at all, if the constant security breaches and lack of response from consumers, regulators, companies, etc. isn't enough evidence for you that there is a serious problem then you fall into the group I'm describing

Re: Google employees are listening to Google Home conversations

#209

From a computer science perspective, what should Google do to train its models in a privacy conscious way?

>From a computer science perspective, what should Google do to train its models in a privacy conscious way? Install these devices in the homes of google employees, executives and offices and allow the public to listen in. What’s good for the goose is good for the gander and all. Maybe when google has trained the systems enough to not need to train them by collecting and listening to customers conversations, then they…

I'm not sure if Google has a diverse enough employee base for this to work. I'd imagine most Google employees are tech workers so the training data collected would not accurately represent the general population.

Re: Google employees are listening to Google Home conversations

#210

Earlier quoted context omitted.

>To me, category 3 is the most dangerous. Tech workers have a responsibility not just understand the technologies that they work with, but also educate themselves on the societal implications of those technologies. And as others have pointed out, this extends beyond home speakers to any voice-enabled device in general. Yes I'm frequently amazed how many coworkers I have that are still completely plugged into Google,…

> there needs to be a massive breach or abuse of power from one of these organizations/services that has severe real world consequences for those that utilize/support them. Until then nothing will change. I think even more darkly: that the consequences of something severe enough to cause that change would be so much as to effectively destroy modern civilization. Consider that much of the modern economy is driven by t…

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