I'm a customer of Hoare's. AMA.
any specific disadvantages to Hoare, or are there things that you miss that you enjoyed with a more trad bank?
Joking aside, the only shortcoming I can think of is that, if I instruct a Faster Payment (i.e. a bank transfer) over the weekend, it doesn't get processed until Monday morning. Newer "challenger" banks like Starling and Monzo process Faster Payments 24x7.
Other than that, it's a full-service bank.