Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
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Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#2Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#3Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#4Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
Utilizing a TOS to exploit small businesses in a domain they have little expertise in.
"GrubHub has done nothing wrong", indeed.
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#5Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
If a TOS says that they get your firstborn son, but they settle instead for his arm, they aren't some kind of hero.
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#6Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
It's difficult to fathom how "you agreed to worse in the TOS" could be considered synonymous with "consideration" and "doing the right thing". It's frankly surreal to see a person suggest it.
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#7Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
GrubHub has done nothing wrong...
Whether or not this is the case is unrelated to what is permitted by law or contract.
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#8Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
Terrifying how we have people taking the side of a TOS belonging to a shitty gig economy startup over small business owning human beings
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#9Short form: the restaurants didn't read the TOS, and they have been treated with more consideration than that document requires. GrubHub has done nothing wrong, and even went out of its way to do the right thing.
Go and ask the nearest 10 local-business restaurant owners what the sentence:
> “may create, maintain and operate a microsite (“MS”) and obtain the URL for such MS on restaurant’s behalf.”
means. I can guarantee most of them will have no idea what that means. Even if they knew what a "microsite" was, that could mean so many different things anyways.
And before you say "then they should have asked a lawyer," 1) yes, but there may not be many lawyers who'd know what that meant either, and 2) there's no way restaurant owners could get that removed from the contract, so they'd basically have to sign anyways or remove a source of revenue.
The point being, there's a wide gulf between "it was in the TOS" and "The owners were aware and happy with what was happening"
Re: Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong
#10> The second item in terms of service signed by restaurant owners states that Grubhub “may create, maintain and operate a microsite (“MS”) and obtain the URL for such MS on restaurant’s behalf.”
I would not have realized that "obtain the URL" meant "purchase a domain name" if I read this.