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I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

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Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#2
I've recently traveled outside Australia and used the facial recognition "smart" system. It was completely non-obvious that we could opt-out - it was only implied by the text.

After going through security, I asked an official if I could've opted out. They said yes, and said I could flag someone down.

When I returned, I tried to do so - but there was no-one around! Its an automated system, and almost impossible to opt out of.

Airport security is full of dark patterns when it comes to privacy.

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#3
Very click-baity. Below the only part that actually relates to the title:

The announcement came as we began to board. Last month, I was at Detroit’s Metro Airport for a connecting flight to Southeast Asia. I listened as a Delta Air Lines staff member informed passengers that the boarding process would use facial recognition instead of passport scanners.

As a privacy-conscious person, I was uncomfortable boarding this way. I also knew I could opt out. Presumably, most of my fellow fliers did not: I didn't hear a single announcement alerting passengers how to avoid the face scanners.

To figure out how to do so, I had to leave the boarding line, speak with a Delta representative at their information desk, get back in line, then request a passport scan when it was my turn to board.

The rest of the article is a (not very novel) discussion about the risks and problems of facial recognition.

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#4
I was at London's Gatwick Airport last week, where facial recognition was being trialed at the boarding gate for my flight.

On the way, multiple, large signs announced the trial.

At the gate itself, there was a prominent notice addressing travelers' privacy (and other) concerns - several paragraphs of large text. It was clearly mentioned that, for people who were reluctant to use the new technology, there would be attendants available to process them in the usual way.

I was quite impressed. However, the trial was cancelled, and the machines still retained their plastic wrapping. Oh well.

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#5
Recently traveled internationally. I cannot agree with the claims of this clickbaity article. In the security line there were numerous signs telling passengers they could opt out of having their photo taken.

As I approached the kiosk, I mentioned that I preferred to not have my photo taken, and was nearly cut off by the lady asking for my passport.

I'd argue that getting my passport scanned was quicker than waiting for the machine go take your picture.

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#7
post #3

Very click-baity. Below the only part that actually relates to the title: The announcement came as we began to board. Last month, I was at Detroit’s Metro Airport for a connecting flight to Southeast Asia. I listened as a Delta Air Lines staff member informed passengers that the boarding process would use facial recognition instead of passport scanners. As a privacy-conscious person, I was uncomfortable boarding this…

In particular, they did not say what was "not easy" about it. Where there delayed significantly?

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#8
post #3

Very click-baity. Below the only part that actually relates to the title: The announcement came as we began to board. Last month, I was at Detroit’s Metro Airport for a connecting flight to Southeast Asia. I listened as a Delta Air Lines staff member informed passengers that the boarding process would use facial recognition instead of passport scanners. As a privacy-conscious person, I was uncomfortable boarding this…

In particular, they did not say what was "not easy" about it. Where there delayed significantly?

She just had to walk around a bit, presumably because the people at the gate weren't familiar with what to do when someone wants to opt-out.

I guess that qualifies as "not easy", because it's a meaningless statement that can be justified by the slightest inconvenience.

Re: I Opted Out of Facial Recognition at the Airport – It Wasn't Easy

#9
post #8

Earlier quoted context omitted.

In particular, they did not say what was "not easy" about it. Where there delayed significantly?

She just had to walk around a bit, presumably because the people at the gate weren't familiar with what to do when someone wants to opt-out. I guess that qualifies as "not easy", because it's a meaningless statement that can be justified by the slightest inconvenience.

You can define it (imo) in two ways.

One is by legible criteria: how long does it take & such. The other way is: how likely people are to do it. That's how a UI design would be measured. How many more people sign up if I remove the "age" field from a form. How many fewer people become organ donate if you need to register online vs tick (or untick) a box on your lisence form?

The first way is how a regulator or judge would see it. The second is often the one that matters to how things develop practically. Eg how gdpr-ish consent actually affects realities of user control over their data.

A common pattern is to concede the first, and rely on the second to make it irrelevant. Opt out is available, but the "UI" design ensures that it's rare.

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