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Cloudflare Network Performance Issues

cloudflarestatus.com

241–250 of 329 posts

Re: Cloudflare Network Performance Issues

#242

Throughout this outage, https://www.cloudflarestatus.com/ continued to show green - all services operational, with almost all services marked 'operational' and some vague cryptic message about users in this region being affected: Investigating - Cloudflare is observing network performance issues. Customers may be experiencing 502 errors while accessing sites on Cloudflare. We are working to mitigate impact to Interne…

This is not my experience, I have received many updates both through email and updates to the cloudflare status page throughout the incident, except for possibly the first 10 minutes

You're probably talking about the yellow note at the top of the page (which is still there, with a little more detail now). That was updated and is fine.

I'm talking about the service indicators for each service lower down the page, which remained green throughout and appear to be just decoration, not an actual indication of service status, they all said operational throughout the incident (I reloaded a few times).

In particular I'm thinking of the Cloudflare Sites and Services section.

Re: Cloudflare Network Performance Issues

#244
post #158

Earlier quoted context omitted.

You can setup your domains using their CNAME method. You do not have to delegate your entire domain to them. https://support.cloudflare.com/hc/en-us/articles/36002061511... Together with a short TTL we were able to recover without relying on their dashboards.

Only if you are a paid customer. The free service does not allow this, and this is why I do not use Cloudflare for personal use.

For personal use you also probably don't need the high availability of switching over your domain the moment they are having problems?

Re: Cloudflare Network Performance Issues

#245
post #198
post #142

Earlier quoted context omitted.

This seems like a case for putting more of the internet through a single gateway. Having my downtime correlated with everyone else's means users will be more forgiving because they'll perceive it as "the Internet's down" rather than "lkbm's site is broken". (We saw this with CloudFlare. Some users were pissed, and others jumped in with "it's not their fault; AWS is down". That doesn't happen when our stuff specifical…

Centralizing more of the Internet to help people align their excuses is probably the worst reasoning I've ever read

But maybe this is how "the collective" works?

Re: Cloudflare Network Performance Issues

#246

Once cloudflare.com came back I decided to check out their business SLA, and it's not very encouraging: > For any and each Outage Period during a monthly billing period the Company will provide as a Service Credit an amount calculated as follows: Service Credit = (Outage Period minutes * Affected Customer Ratio) ÷ Scheduled Availability minutes - https://www.cloudflare.com/business-sla/ So assuming an outage affects…

That's the business SLA. The Enterprise one is 100% uptime with a 25x payback so those are the ones they are focusing on keeping up. We were with Verizon before CloudFlare and their SLA was a similar pay back for outage. I think this is pretty typical, what service did you have that had a different setup for the SLA?

Re: Cloudflare Network Performance Issues

#247
post #142
post #72

Good. I'm tired of people not learning that trusting a single gateway with 50% of the internet is bad. Yes, I know, free DDOS protection. There has to be another way of doing this, some mesh based DDOS protection or so.

This seems like a case for putting more of the internet through a single gateway. Having my downtime correlated with everyone else's means users will be more forgiving because they'll perceive it as "the Internet's down" rather than "lkbm's site is broken". (We saw this with CloudFlare. Some users were pissed, and others jumped in with "it's not their fault; AWS is down". That doesn't happen when our stuff specifical…

Nobody Gets Fired For Buying IBM.

Re: Cloudflare Network Performance Issues

#248

Once cloudflare.com came back I decided to check out their business SLA, and it's not very encouraging: > For any and each Outage Period during a monthly billing period the Company will provide as a Service Credit an amount calculated as follows: Service Credit = (Outage Period minutes * Affected Customer Ratio) ÷ Scheduled Availability minutes - https://www.cloudflare.com/business-sla/ So assuming an outage affects…

25/(31 * 24 * 60) == 0.056%, not 5.6%.

Re: Cloudflare Network Performance Issues

#249
post #142

Earlier quoted context omitted.

This seems like a case for putting more of the internet through a single gateway. Having my downtime correlated with everyone else's means users will be more forgiving because they'll perceive it as "the Internet's down" rather than "lkbm's site is broken". (We saw this with CloudFlare. Some users were pissed, and others jumped in with "it's not their fault; AWS is down". That doesn't happen when our stuff specifical…

Nobody Gets Fired For Buying IBM.

> Nobody Gets Fired For Buying IBM...

... mainframes for business critical applications.

As for buying IBM Cloud services, it's a bit fuzzier.

Re: Cloudflare Network Performance Issues

#250

Once cloudflare.com came back I decided to check out their business SLA, and it's not very encouraging: > For any and each Outage Period during a monthly billing period the Company will provide as a Service Credit an amount calculated as follows: Service Credit = (Outage Period minutes * Affected Customer Ratio) ÷ Scheduled Availability minutes - https://www.cloudflare.com/business-sla/ So assuming an outage affects…

That may be the public SLA for people who create an account without private contracts. Large businesses never use the standard SLA terms.
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