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Slack – Degraded service affecting multiple features

status.slack.com

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Re: Slack – Degraded service affecting multiple features

#241

One problem with Slack we have in the finance world is that _literally everything_ employees say on company assets needs to be recorded and readily accessible for audit (No this is not an invasion of privacy, you're on company time on company systems, we don't peer into your personal phone or anything). Unfortunately, Slack does not do this very well. I'd really like to know if there's another service that _does_ do…

Mattermost does, and just raised about $70m to do it well. ING is on their website. They have e-discovery tools and it's all hosted on your own cloud/servers.

Re: Slack – Degraded service affecting multiple features

#242

Earlier quoted context omitted.

matrix does all that and can be self hosted - ours is.

Does the opensource matrix server scale? I may be wrong but I got the impression it was more an example implementation and was not used by Matrix in production?

There is no closed source Matrix server implementation that I'm aware of. Synapse is the server used in production for matrix.org, the French government deployments, and tons of other servers including my own. It is somewhat resource intensive but it can scale using workers.

There is of course several other server implementations in progress but none are fully ready yet.

Re: Slack – Degraded service affecting multiple features

#243
post #146
post #74

Can someone explain to me why any company should outsource something as critical as internal communication to a company that is 5 years old? The video messaging left aside, is it really that better than time-tested solutions like email or just running an IRC server?

Ive always said Slack is IRC for millennials. "The Wheel of Time turns, and Ages come and pass, leaving memories that become legend. Legend fades to myth, and even myth is long forgotten when the Age that gave it birth comes again."

Plenty of millennials grew up with IRC.

Re: Slack – Degraded service affecting multiple features

#244

One problem with Slack we have in the finance world is that _literally everything_ employees say on company assets needs to be recorded and readily accessible for audit (No this is not an invasion of privacy, you're on company time on company systems, we don't peer into your personal phone or anything). Unfortunately, Slack does not do this very well. I'd really like to know if there's another service that _does_ do…

Zulip and a very big disk.

Looked at this, appears to make it difficult by default: https://zulip.readthedocs.io/en/latest/production/security-m...

Re: Slack – Degraded service affecting multiple features

#245

Earlier quoted context omitted.

Zulip and a very big disk.

Looked at this, appears to make it difficult by default: https://zulip.readthedocs.io/en/latest/production/security-m...

My guess is most of the major chat players handle this pretty easily -- it's a non-starter for many potential users if you don't. Zulip stores all data indefinitely (including message edits, etc) in its default configuration.

Re: Slack – Degraded service affecting multiple features

#246

Earlier quoted context omitted.

Well, kinda! Just look at this recent CloudFlare blog post[1]. It's true, theres no Single Point of Failure - there are MANY points of failure ;) [1]: https://blog.cloudflare.com/how-verizon-and-a-bgp-optimizer-...

The internet, like the road network is designed to cope with failures - even if a major problem leads to congestion. We build services on top of that that don't cope with failures.

Does this change anything though? The internet has many of these SPOF services. And even more AS's who through malice or fluke can take trigger a failure of those SPOFs + more.

At the end of the day, that sounds like a massive pile of SPOFs that just barely keep up..

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