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Slack – Degraded service affecting multiple features

status.slack.com

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Re: Slack – Degraded service affecting multiple features

#21

In other news: an unexplained productivity spike has been recorded today across the tech industry.

Or not. I'm remote and I cannot ask questions nor coordinate action to solve live production problems due to this outage. Slack is becoming a SPOF for many organizations, especially distributed.

Having a single communication medium is a SPOF no matter what name it has

Re: Slack – Degraded service affecting multiple features

#22

In other news: an unexplained productivity spike has been recorded today across the tech industry.

According to some prospective studies, some people would (and please stay with me on that) actually use slack to communicate about work-related matters with co-workers . More study are needed to clarify if this work-related communication might actually be required for work to get done. (Cal Newport is definitely preparing a book on that any time soon.) Unfortunately, the researchers are too busy maintaining their IRC…

But it says slack right on the box

Re: Slack – Degraded service affecting multiple features

#23
post #16

Meta - can we not post outages to HN? I understand that post mortem's are interesting learning lessons, but if you're curious whether S3 or whatever is down or not right at this moment, then use the subsequent status pages of those services.

No, this is major and should be on top of HN IMO.

Re: Slack – Degraded service affecting multiple features

#24

Earlier quoted context omitted.

Or not. I'm remote and I cannot ask questions nor coordinate action to solve live production problems due to this outage. Slack is becoming a SPOF for many organizations, especially distributed.

Same here. I'm on support duty and have my own outage to attend to, and that's really really hard when you cannot communicate with your experts.

Forgive me, but just to clarify... There is no “fallback” communication channel for your team to use?

Re: Slack – Degraded service affecting multiple features

#25

In other news: an unexplained productivity spike has been recorded today across the tech industry.

Or not. I'm remote and I cannot ask questions nor coordinate action to solve live production problems due to this outage. Slack is becoming a SPOF for many organizations, especially distributed.

This is part of the problem - we all need to ask too many questions. We should be working on pre-defined tasks most of the time, where it doesn't matter if it's waterfall pre-defined or scrum time allocated.

Re: Slack – Degraded service affecting multiple features

#26
post #16

Meta - can we not post outages to HN? I understand that post mortem's are interesting learning lessons, but if you're curious whether S3 or whatever is down or not right at this moment, then use the subsequent status pages of those services.

HN is a more reliable status page than most status pages.

Re: Slack – Degraded service affecting multiple features

#28
post #16

Meta - can we not post outages to HN? I understand that post mortem's are interesting learning lessons, but if you're curious whether S3 or whatever is down or not right at this moment, then use the subsequent status pages of those services.

Personally, I enjoy the speculation and discussion during an outage like this. Also, occasionally someone from the mentioned company pops up in these threads

Re: Slack – Degraded service affecting multiple features

#29
post #16

Meta - can we not post outages to HN? I understand that post mortem's are interesting learning lessons, but if you're curious whether S3 or whatever is down or not right at this moment, then use the subsequent status pages of those services.

HN is a more reliable status page than most status pages.

I didn't even realize it was down until I saw the post here. Just thought Slack was a little quite on a Friday morning.
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